Big Ben Cleaning

Formerly Big Ben Carpet & Upholstery Cleaning
Carpet & Rug Cleaning & Repairing
Cochrane AB T5J 0N3
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78%

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Reviews by rating (past 12 months)

Reviews for Big Ben Cleaning

Average customer rating:
8.9 10 (7 reviews)

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StephRabel
StephRabel
1 review Airdrie, AB
10/10

You’ve made a lifelong customer out of us—you’re simply the best!

We can't say enough good things about Big Ben Cleaning! Myles and his team are absolute lifesavers and experts in their craft. We've had them clean our carpets twice now, and each time, they've left them looking brand new! Myles' depth of knowledge about different carpet types and effective stain treatments is incredible. Whether it's a tough pet stain or something as challenging as red Nyquil, he has a box of tricks that works wonders!

Our latest experience truly highlighted their exceptional service. In the midst of the holiday rush, we faced a "carpet emergency" after our dog had a serious accident that turned our bonus room into a disaster zone. I called Myles, desperate for help, and despite his packed schedule, he fit us in that same evening. Not only did Myles, the owner, personally show up, but he also brought along two of his team members, working after hours to rescue our carpet.

Thank you, Big Ben Cleaning, for your outstanding work, compassion, and dedication. Youve made a lifelong customer out of usyoure simply the best!

Approximate cost of services:
$300.00
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Gregory
Gregory
2 reviews Calgary, AB
10/10

Great service, very pleased with my tile cleaning/sealing

My tile/grout was 18 years old and had only been sealed when it was installed. I cleaned it over the years, but could not get the stains out. My grout looks almost new. It is such a huge difference. I was considering replacing the floor, but now I don't have to.

Approximate cost of services:
$430.00
1 of 1 people found this review helpful.
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Melodie in Quesnel
Melodie in Quesnel
0 reviews , BC
10/10

Furnace and duct cleaning

We had our furnace and ducts cleaned yesterday. Anthony did an amazing job! You could tell he really cared about his workmanship and did a really thorough job. We highly recommend Big Ben Cleaning and will be using them again in the future. Thank you Myles and Anthony for your great work!
Melodie

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Calgary, AB
10/10

Upholstery cleaning

Hired them for cleaning of my sofa. Was straight forward prices and fast booking, They cleaned the sofa very well and I am very satisfied. Would recommend to anyone looking for upholstery cleaning.

Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
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Company Response

Thank-you for the review and for sharing your experience with others! We appreciate your business!

Jordan in Airdrie
Jordan in Airdrie
1 review Airdrie, AB
10/10

Furnace Cleaning

This is the second time I’ve used them to clean my furnace. They are great to deal with to book, and the technician was very friendly and informative.
Will definitely use them again and recommend them.

Approximate cost of services:
$515.00
1 of 1 people found this review helpful.
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Curtis in Calgary
Curtis in Calgary
2 reviews Calgary, AB
10/10

Carpet & Furnace Cleaning

We would recommend this company to everyone we know. Larry is fantastic to deal with over the phone and in person. Larry and Miles were thorough and detailed in their work. They answered any questions we had. Both personable and professional. Great experience!

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Customer from Cochrane
Customer from Cochrane
10 reviews Cochrane, AB

First Review

2/10

Carpets Cleaned

The owner is a nice fellow, however he works so fast (because time is money) that I found he missed large areas that were completely untouched and the carpet felt somewhat "crunchy" after it dried, which it should not if the soap has been correctly removed. He was working on a hallway which was fairly dark, and I said "Oh, here, let me turn on the lights so you can see the carpet." and he said that he didn't need the light to see what he was doing. What?? He simply works too fast to do the job well. I don't recommend him.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Thank-you for the review. We have made many changes since your work and review back in 2014, including the ownership, staff, policies and procedures. We have branched out into Furnace & Duct cleaning, Odor Elimination, Tile and Grout cleaning, Upholstery and of course we still specialize in Carpet cleaning. We have won several major awards for our customer service. We would love the opportunity to work for you again and show why we are rated as one of the top service companies in Alberta in our industry. Sincerely - Big Ben Cleaning

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Big Ben Cleaning

Big Ben Cleaning Services has been in the cleaning business since 1987. We specialize in Odor Elimination, Carpet & Upholstery cleaning, Furnace & Duct cleaning and Tile & Grout cleaning. Get to know us better by visiting our website at bigbencleaning. com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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