An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I chose Great Northern Insulation based on the positive feedback I read on the Homestar’s website. When I called to get a quote, an appointment was set up immediately. I had called two other insulation companies but one didn’t bother to respond, while the other didn’t respond until after Bill had come and gone.
Bill was extremely friendly and informative. When I received the quote it pretty much mirrored the cost the folks on Homestar’s had shared so I gave the go-ahead. Apparently there was a misunderstanding as to what work was to be completed once the installers arrived however, once I called Bill, he totally diffused the situation, and assured me all would be taken care of and at no extra charge. Imagine my great relief and surprise when he followed through within the week and made good on his promise. I am so impressed that I let everyone know, including friends on face book who they should hire should they need insulation.
Your installers were also very friendly and respectful of my home, putting down sheeting and ensuring everything was left in good order. They were polite, quick and efficient. Again, very impressed.
My total experience in dealing with Northern, from the office staff to the sales representative and finally, to the installers was top notch! I will not hesitate to recommend your services.
Thank you for your great service and professionalism!
- Approximate cost of services:
- $1,000.00
- Company Response
Hello there,
Thank you very much Joanne for leaving us such a kind and thorough review. We will make sure to pass on the message to our crew members! We are very grateful for your business and are happy that you are living comfortably.
The team at Great Northern Insulation