Joanne

I chose Great Northern Insulation based on the positive feedback I read on the Homestar’s website. When I called to get a quote, an appointment was set up immediately. I had called two other insulation companies but one didn’t bother to respond, while the other didn’t respond until after Bill had come and gone. Bill was extremely friendly and informative. When I received the quote it pretty much mirrored the cost the folks on Homestar’s had shared so I gave the go-ahead. Apparently there was a misunderstanding as to what work was to be completed once the installers arrived however, once I called Bill, he totally diffused the situation, and assured me all would be taken care of and at no extra charge. Imagine my great relief and surprise when he followed through within the week and made good on his promise. I am so impressed that I let everyone know, including friends on face book who they should hire should they need insulation. Your installers were also very friendly and respectful of my home, putting down sheeting and ensuring everything was left in good order. They were polite, quick and efficient. Again, very impressed. My total experience in dealing with Northern, from the office staff to the sales representative and finally, to the installers was top notch! I will not hesitate to recommend your services. Thank you for your great service and professionalism!