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Molly Maid

House & Apartment Cleaning
Ottawa ON K1A 0B1
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Star Score
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8%

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Reviews by rating (past 12 months)

Reviews for Molly Maid

Average customer rating:
3.3 10 (4 reviews)

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Tara in Toronto
Tara in Toronto
1 review Ottawa, ON
0/10

Absolutely Horrible!!

Absolutely horrible!! We have had great success hiring cleaners in the past, but this company is awful! After a couple of months of mediocre and inconsistent cleanings, we came home to a huge stain on our ceiling! The cleaners denied any part of it, but an external contractor and plumber both confirmed, the stain was from a knocked bucket in our master bathroom. Upon reaching out to the manager, we were told they would not take any responsibility for the damage, forcing us to seek legal support. Do NOT HIRE this company for your home!!

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Paradise, NL
10/10

Awesome Job Friendly staff

Molly Maid did an amazing job at my home yesterday the 2 girls that cleaned my home were so friendly and sweet. I would recommend this company to everyone. So nice to see people who care about their job.

Approximate cost of services:
$237.30
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andrew  from Ottawa
andrew from Ottawa
3 reviews Ottawa, ON
1/10

home cleaning

Minimum 1 hr cleaning for $100 per visit - I have a small house and discovered that they were there for 30 mins - cleaning wasn't bad - not great either - but definitely a poor value. Also very poorly managed - no communication, no e-mailed receipts etc.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Nadine in Riverside South
Nadine in Riverside South
2 reviews Ottawa, ON

First Review

2/10

Home cleaning

I was not happy with the quality of service. They forgot to clean the bathroom, there was garbage left in my kitchen. They don't want to clean the fridge unless you reserve a special appointment. Too much hastle for such poor customer service.

Approximate cost of services:
$150.00
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