Ben's Appliances

Appliance Repair
13664 104 Avenue Surrey BC V3T 1W2
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Reviews for Ben's Appliances

Average customer rating:
9.8 10 (202 reviews)

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Peter/Carole in Calgary
Peter/Carole in Calgary
0 reviews Calgary, AB
10/10

Whirlpool Dryer

We ordered item by phone and changed model we wanted following advice from Bens.
Delivery was seamless, arriving when they said they would and our old item was removed and new one installed and tested. we cannot fault the service we received from them and would definitely use them in the future.

Approximate cost of services:
$650.00
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Company Response

Thank you!

Denise in Delta
Denise in Delta
0 reviews Delta, BC
10/10

Dishwasher purchase

It was 3 days before Thanksgiving and I was in a hurry to get a dishwasher before Thanksgiving dinner, as who wants to hand wash dishes after dinner for 10. I phoned Ben’s and told them my price range. Matt was great and fun to chat with. Very personable. He quickly texted me 3 good options. I paid over the phone and the dishwasher was delivered the next day! Their delivery guy was very friendly and efficient. Their Installers were already booked up but I arranged for Installation with a Contractor Matt recommended.
In addition to great service at Ben’s, I had called a major competitor and their price for the same washer was $80 plus taxes more. Thanks Ben’s!

Approximate cost of services:
$700.00
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Company Response

Thank you for the thoughtful review!

KC-Surrey
KC-Surrey
0 reviews Surrey, BC
10/10

Appliance purchase, delivery and installation

One place for it all. Appreciated the prompt and thorough service from ordering, delivery and installation. All went smoothly. Well organized; very efficient! Great product and service. Thank you Ben's Appliances.

Approximate cost of services:
$1,400.00
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Company Response

Thank you!

Nadia, Fraser Heights, Surrey
Nadia, Fraser Heights, Surrey
2 reviews Surrey, BC
0/10

Warranty Issue

As a customer with multiple purchases, was disappointed when a newly bought product with full warranty, had a manufactures defect. Support for service/warranty was not forthcoming, leaving the buyer no choice but to have direct contact with the manufacture. This was a lengthy process with phone calls, emails, descriptions and photos. Fortunately, the manufacturer was proactive, the end result was the complaint and defect were valid, ending in a positive resolve.

Review has 1 previous version
Approximate cost of services:
$2,400.00
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Company Response

Thank you Nadia.

Taidum
Taidum
0 reviews Langley, BC
10/10

Amazing Service from Russ

Russ at Bens Appliances is an amazing guy. We received the best service! He found us exactly what we were looking for an under budget. After spending the afternoon at appliance stores that ignored us... Thanks Russ!

Approximate cost of services:
$1,800.00
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Company Response

thank you for your kind review.

Swallows
Swallows
1 review Surrey, BC
10/10

Kitchen Renovation

A friend referred me to Ben's Appliances when she found out I was in the market for all new ones during a recent home purchase. Russ helped me pick out appliances that were on sale, excellent quality, and in my price range, and Kevin did an amazing job installing them all. Very experienced guys! I will go back !!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the review!

neetza
neetza
0 reviews Surrey, BC
8/10

Samsung Fridge

This company delivered a replacement fridge to us through our insurance provider. The fridge came promptly and the installer was very polite and did an excellent job carefully maneuvering the fridge up my narrow stairs.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the review!

Private User
Private User
Private User reviews Surrey, BC
10/10

dryer

Happy with customer service. Friendly and helpful phone service. Spoke to a real person immediately. Delivery was on time and efficient. Price was comparable to big chains. Would highly recommend this company.

Approximate cost of services:
$900.00
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Company Response

Thank you for your review.

Daphne in White Rock
Daphne in White Rock
2 reviews Surrey, BC
10/10

Dishwaher & Freezer

I purchased a Dishwasher and Freezer from Ben's Appliance and was very satisfied with all aspects of this transaction. The price I was offered was excellent. The deliveries were made separately and both times they came within the 2 hour range that had been prearranged. The delivery persons were polite and pleasant and the installation of the dishwasher was first class. This is the first time I have purchased appliances from Ben's but I have had them in to service appliances and have been extremely happy with their service man. Daphne

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your review!

Wayden
Wayden
1 review Surrey, BC
10/10

Condo purchase

We purchased a condo in Langley city and needed all new appliances. We were advised by friends to give Ben's a try and after checking out the bigger named companies we were happy with Bens. The staff was well informed and explained all questions that we had.

Approximate cost of services:
$8,600.00
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Company Response

Thanks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years and Ben’s Maytag Store continues to excel in what they’re good at; Great service, strong products, a professional staff and competitive prices.

Being that we “Service what we sell” you can feel at ease with your purchase, knowing that the store where you purchased your appliance is also the store that can answer all your product related questions, or even service your appliances if the need arises. We sell a number of brands including Maytag, Whirlpool, Jennair, Kitchenaid, Panasonic, Amana and Inglis, brands that we feel carry the most value when it comes down to price, reliability, and features. Our prices are very competitive, so you can be confident that you’re always getting a great deal. After your appliance purchase, you can expect a speedy delivery and installation by our very own installation staff who will deliver, install and takeaway your old appliances.

If you’re interested in purchasing an appliance, or even curious to “See what’s out there”. Come visit us at the store, we would be happy to show you around.

Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland.

We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307

Please see information applicable to our business below:

We sell the following Appliances:

· Jennair

· Kitchenaid

· Maytag

· Whirlpool

· Amana

· Sakura

· Venmar

· Broan

· Nutone

· Panasonic

With regard to the sale of new appliances we:

· Service and repair everything we sell

· Guarantee lowest prices

· Offer full installation on all appliances from our factory trained staff

· No pressure Sales staff

We repair the following appliances:

Refrigerators / Fridges / Freezers
Washing Machines and Stackers
Clothes Dryers
Stoves / Ranges / Cooktops
Wall Ovens
Cooktops
Dishwashers / Dishwasher Drawers
Microwaves / Over the range or Built in
Garburators / Disposers
Gas Operated Ranges & Dryers
We perform repairs in the following areas:

Langley, BC
Surrey, BC
Delta, BC
White Rock, BC
Maple Ridge, BC
Pitt Meadows, BC
Coquitlam, BC
Port Coquitlam, BC
Port Moody, BC
Burnaby, BC
Richmond, BC
We repair and service the following brands:

Whirlpool
Kenmore
Frigidaire
GE
Maytag
Amana
Inglis
General Electric
KitchenAid
Magic Chef
Moffat
Electrolux

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washer, Dryer, Dishwasher, Refrigerator, Front Load Washer, Range, Wall Oven, Cooktop, Microwave, Disposer
SERVICES
Sales, Repair on most appliances. Installation on our own sold products.
BRANDS
We Sell: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, Panasonic, Broan, Venmar, Sakura We service: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, General Electric, Frigidaire, Moffat, Hot Point,
STYLES
White, Black, Stainless Steel, White Ice, Silver
SPECIALITIES
Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland. We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307 Please see information applicable to our business below:
WEBSITE
https://www.bensappliances.ca
YEAR ESTABLISHED
1962
NUMBER OF EMPLOYEES
8
RETURN POLICY
No returns
PAYMENT METHOD
visa, mastercard, cash, interac, finance
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.