Ben's Appliances

Appliance Repair
13664 104 Avenue Surrey BC V3T 1W2
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94%

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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Ben's Appliances

Average customer rating:
9.8 10 (202 reviews)

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Ana  in Surrey
Ana in Surrey
1 review Surrey, BC
10/10

Over the range microwave oven

I use Ben's for all my appliance purchases. It's family owned and the service is next to none. You can't compare it to the big box stores. I don't even go in those anymore.

Approximate cost of services:
$550.00
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Nick Faiola
Nick Faiola
0 reviews Surrey, BC
10/10

Kitchen Reno

We were looking to replace and old range and microwave, the team at Bens was honest enough to tell us the cost of repairing the old range was not worth it and set us up with a great new range and microwave. The new appliances look great, have so many more cool features and they are just a nice group to deal with. Thank you.

Approximate cost of services:
$2,000.00
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Geoff
Geoff
0 reviews New Westminster, BC
10/10

Great customer service

I was looking for the ROVR R60 cooler, and the team at Ben's was a great help in getting what I needed.

I then had an issue with one of the attachments with the cooler 11 months after purchase and they helped connect me with supplier, and even (very quickly) got me a digital copy of my invoice that I had misplaced.

I always expect good customer service when I buy a product, but when I see the extra help provided post purchase, that's what drives me back to a company

Approximate cost of services:
$600.00
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EJ
EJ
1 review Surrey, BC
10/10

My standard

Bens is the standard I judge stores by. Their staff is knowledgeable, experienced and has stuck around. I feel confident that ownership is playing chess not checkers, that they want to keep being in business and they arent solely focused on the next quarter. They usually have stock and most importantly they are honest when they dont. I am able to plan and manage expectations effectively.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your thoughtful review.

Private User
Private User
Private User reviews Surrey, BC
10/10

Samsung washer and dryer

We are very pleased with the customer service that Matt had provided. This was our first time shopping for any appliance and Matt was both informative and patient. Best of all, I ordered my washer and dryer today and will be receiving it in 2 days! I have not received my products yet but in terms of customer service, Matt was top notch. We highly recommend Matt at Bens Appliance.

Approximate cost of services:
$2,900.00
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Company Response

thank you.

Private User
Private User
Private User reviews White Rock, BC
10/10

Laundry room - new washer/dryer

We have purchased new Huebsch (Speed Queen brand in the US ) laundry appliances to replace the poor quality and poorly performing Fisher & Paykel washer and dryer.

We owned Speed Queen machines for many years in the past and they never had any issues. Hopefully this will still be true - online reviews seem to indicate that this will be the case.

Approximate cost of services:
$3,627.00
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Company Response

thank you very much.

Marilyn in Surrey
Marilyn in Surrey
0 reviews Surrey, BC
10/10

I can always count

I can always count on Bens Appliances and have done for 30 years.
I've purchased all my appliances there.
I needed a replacement for my extra fridge and we were able to do the whole process by text! Bens is so accessible, helpful and reliable. I highly recommend each and every member of their staff.

Approximate cost of services:
$1,500.00
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Company Response

thanks!

Private User
Private User
Private User reviews Burnaby, BC
10/10

Kitchen reno

Warm, Friendly service in spite of the adverse conditions (delivery issues and Fire) brought on by the pandemic.

Approximate cost of services:
$12,000.00
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Company Response

thank you!

Teresa
Teresa
0 reviews New Westminster, BC
10/10

Kitchen appliance

They got back to me really quickly and had exactly what I wanted and could get it installed promptly. The big box stores dont install so I will continue to use Bens in the future.

Approximate cost of services:
$400.00
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Company Response

thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward more than 50 years and Ben’s Maytag Store continues to excel in what they’re good at; Great service, strong products, a professional staff and competitive prices.

Being that we “Service what we sell” you can feel at ease with your purchase, knowing that the store where you purchased your appliance is also the store that can answer all your product related questions, or even service your appliances if the need arises. We sell a number of brands including Maytag, Whirlpool, Jennair, Kitchenaid, Panasonic, Amana and Inglis, brands that we feel carry the most value when it comes down to price, reliability, and features. Our prices are very competitive, so you can be confident that you’re always getting a great deal. After your appliance purchase, you can expect a speedy delivery and installation by our very own installation staff who will deliver, install and takeaway your old appliances.

If you’re interested in purchasing an appliance, or even curious to “See what’s out there”. Come visit us at the store, we would be happy to show you around.

Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland.

We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307

Please see information applicable to our business below:

We sell the following Appliances:

· Jennair

· Kitchenaid

· Maytag

· Whirlpool

· Amana

· Sakura

· Venmar

· Broan

· Nutone

· Panasonic

With regard to the sale of new appliances we:

· Service and repair everything we sell

· Guarantee lowest prices

· Offer full installation on all appliances from our factory trained staff

· No pressure Sales staff

We repair the following appliances:

Refrigerators / Fridges / Freezers
Washing Machines and Stackers
Clothes Dryers
Stoves / Ranges / Cooktops
Wall Ovens
Cooktops
Dishwashers / Dishwasher Drawers
Microwaves / Over the range or Built in
Garburators / Disposers
Gas Operated Ranges & Dryers
We perform repairs in the following areas:

Langley, BC
Surrey, BC
Delta, BC
White Rock, BC
Maple Ridge, BC
Pitt Meadows, BC
Coquitlam, BC
Port Coquitlam, BC
Port Moody, BC
Burnaby, BC
Richmond, BC
We repair and service the following brands:

Whirlpool
Kenmore
Frigidaire
GE
Maytag
Amana
Inglis
General Electric
KitchenAid
Magic Chef
Moffat
Electrolux

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washer, Dryer, Dishwasher, Refrigerator, Front Load Washer, Range, Wall Oven, Cooktop, Microwave, Disposer
SERVICES
Sales, Repair on most appliances. Installation on our own sold products.
BRANDS
We Sell: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, Panasonic, Broan, Venmar, Sakura We service: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, General Electric, Frigidaire, Moffat, Hot Point,
STYLES
White, Black, Stainless Steel, White Ice, Silver
SPECIALITIES
Ben’s Appliances strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland. We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307 Please see information applicable to our business below:
WEBSITE
https://www.bensappliances.ca
YEAR ESTABLISHED
1962
NUMBER OF EMPLOYEES
8
RETURN POLICY
No returns
PAYMENT METHOD
visa, mastercard, cash, interac, finance
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.