Reliance Holmes Heating And Cooling Ottawa

I wanted to acknowledge the FURNACE WHISPER- Neil Durling for his patience and understanding during this long history of the furnace issue. Neil took the time to ensure the issue was rectified and did not re-occur.. Also want to acknowledge the support of Larry and Feddie. HH has been top notch for cust service.
Thanks again Neil - Dale

Neil Durling did an excellent job. Explained everything he was checking and why. He had to drive across town to get the part to fix the furnace. After it was all back together he felt the furnace was too loud. He took the time to open up the furnace again and found that the new part was defective and making excessive noise. He could have easily have just left it but he took the extra time to make sure it was fixed right. Much appreciated.

The technician arrived at the arranged time and in a reasonable time from our call for assistance. Our technician (Neil) did an excellent job of diagnosing the problem with the control board, replacing it and then double checking that all was well and at the same time explaining the issue to me. Thanks. Phil

Neil Darling provided professional, efficient service. He arrived as scheduled and took the time to explain what repairs were needed. I would highly recommend Holmes Heating and Cooling because of the service he provided. Thank you Neil!

Just wanted to acknowledge the best service person we have ever dealt with- Neil Durling. The pride and passion that he has made us feel very pleased to be a customer. He took the time to show us features on our furnance and vents. Thanks Neil for your great service!!

Uder my maintenace plan with this company it has provided me with prompt and excellent service, incuding a visit on New Years day by a courteous and efficient technician to replace a part and get my furnace going again.

big snowstorm here. Heat went out. Called Holmes - within 90 minutes someone was here (Norm Rollins) - not only did he fix problem (pressure valve closed off) but he took the time to explain several things about furnace operation, and also started putting aluminum tape all over our ducts (house is just over a year old). I didnn't even know what the tape was called. I really appreciate not only the competence, but also I felt like he wanted our home to be as functional as his.

Excellent Service done by Ryan Brown. He in and out of the house and changed the pump on my humidifier. Would recommend him to anybody. Very happy with the service.

Norm Rollin was our technician - AMAZING! He drove from one end of Ottawa to the other at 11 pm, through a snow storm. Within 20 minutes fixed my furnace - can't say enough good things about him.

In an effort to reduce my electricity and gas bills I decided to replace my older furnace and air conditioner. Holmes was efficient, true to their price, and prompt. The installation was smooth and the crew extremely professional. I am very happy with my new equipment and would absolutely recommend Holmes.