Reliance Holmes Heating And Cooling Ottawa

Heating & Air Conditioning
5-1050 Baxter Road Ottawa ON K2C 3P1
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Heating & Air Conditioning
Reliance Holmes Heating And Cooling Ottawa
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90%

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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times

Reviews for Reliance Holmes Heating And Cooling Ottawa

Average customer rating:
9.2 10 (766 reviews)

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Ann in Ottawa
Ann in Ottawa
1 review Ottawa, ON
10/10

Furnace and AC replace

The company came and replaced the furnace and ac unit and also the gas water tank was replaced. They were timely and good follow up. The value for money was good. Staff were friendly and cleaned up well after themselves. I would recommend them. They were punctual.

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Company Response

We appreciate this feedback! Thanks for sharing your experienceand thanks for choosing Reliance Home Comfort-Cait

Cindy in Ottawa
Cindy in Ottawa
1 review Ottawa, ON
0/10

Gas fireplace cleaning

I had homes come in to clean a fireplace that wasn't working, the technician that was supposed to be qualified vacuumed the fine soot, which poured but the back of the vacuum ruining my main floor, and emergency cleaning crew was sent in, it took 5 days to attempt to clean the walls, furniture, drapes, windows etc. Homes refused to come back and fix the fireplace, and after many calls to managers and directors I was given a lot of unfulfilled promises. After 6 months the still haven't dealt with the original problem and another company was used. The walls and furniture will never be the original colour.

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Company Response

Dear Cindy,

I apologize for my late response on this forum – I do hope your situation has already been resolved. At Holmes Heating, we strive to provide our customers with exceptional service and integrity. It is what has kept us serving Ottawa for more than 50 years.

As Manager of Sales and Marketing, I assure you that we take your comments very seriously. Could you please contact me directly at afitzpatrick@reliancecomfort.com or 613-592-8170 ext. 109 so we can discuss your situation in person?

Thank you,

Andrew Fitzpatrick
Manager – Sales and Marketing
Reliance Holmes Heating

RobS near Carlingwood
RobS near Carlingwood
1 review Ottawa, ON
8/10

new furnace, A/C, hot water tank

I was introduced to Holmes Heating at the fall home show and was impressed by the time taken with me. the Sales follow up this year was helpful and none threatening. The installation crew showed up on time and were polite and cheerful. A problem discovered after the installation was corrected (at I think considerable expense to them) without argument.

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Company Response

We appreciate this feedback! Thanks for sharing your experienceand thanks for choosing Reliance Home Comfort-Cait

Owen in Arlington Park
Owen in Arlington Park
3 reviews Nepean, ON

First Review

10/10

Remove old oil furnace and tank, install natural gas line and new furnace and hot water tank

Holmes Heating was reliable and provided good service. They sub-contracted the removal of the old oil tank, but did the rest of the work themselves (install gas line from meter to house, remove old furnace, install new furnace and hot water tank). Installers were knowledgable and friendly. Job completed on the day promised with no issues. Perhaps not the cheapest, but highly recommended.

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Company Response

We appreciate this feedback! Thanks for sharing your experienceand thanks for choosing Reliance Home Comfort-Cait

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Holmes Heating And Cooling Ottawa

At Reliance Holmes Heating & Air Conditioning, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Reliance Holmes Heating and Air Conditioning is one of the largest and best known HVAC sales and service providers for many reasons, including:

We've been in business for over 45 years since
We're one of the largest HVAC contractors in Ottawa,
Many of our products are eligible for an assortment of government and manufacturer rebates
We sell and install only the highest standard of heating, cooling and air quality products and services.
We offer comprehensive repair services and protection plans to keep our customers comfortable year-round.
Our HVAC technicians are some of the best-trained professionals in the industry.
We genuinely care about your well-being and will work hard every day to earn your business and trust.

Furnace Repair and maintenance,
Air conditioner repair and maintenance,
Boiler & Water Heater repair and maintenance,
Fireplace and pool heater repairs,
Duct Cleaning,
Protection plans,
Furnaces,
Air Conditioners,
Water Heaters,
Tankless Water Heaters,
Boilers,
Hydronic Heating,
HEPA Ventilation Systems,
HEPA Filtration Systems,
Epurair Media Filter,
Humidifiers,
Heat Recovery Ventilators (HRV's)

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Tankless Water Heaters, Boilers, Hydronic Heating, HEPA Ventilation Systems, HEPA Filtration Systems, Epurair Media Filter, Humidifiers, Heat Recovery Ventilators (HRV's)
SERVICES
Furnace Repair and maintenance, Air conditioner repair and maintenance, Boiler & Water Heater repair and maintenance, Fireplace and pool heater repairs, Duct Cleaning, Protection plans,
BRANDS
SmartAir, Carrier, Rinnai, Buderus, HEPA, Epurair, Honeywell, GeneralAire, vanEE,
WEBSITE
http://www.holmesheating.com/
YEAR ESTABLISHED
1962
MEMBERSHIPS
Better Business Bureau (A+ Rating),Heating Refrigeration and Air Conditioning Institute of Canada,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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