Leatherdale Windows & Doors

I needed some minor window repairs due to all the heavy snowfall this past winter.

Gary had done a full, window replacement for one of my neighbours, and I had his business card.

He came out quickly and performed the repairs at a reasonable rate.

While he was there, I asked him if could quote me for some other work. He assessed it and told me I was better off saving my money for other things.

Honest and hard working.

I decided to enlarge a window and Leatherdale Windows and Doors was given the job. Working as a well organized team, they removed the old window and the opening was enlarged leaving the existing lintel and a new larger, custom made, window was installed with a uniquely wide window sill on the inside. All this required cutting the bricks on either side of the opening on the outside; removing the drywall below the opening on the inside; installing insulation barriers, wood framing, half bricks, caulking etc. to do all this and finished the job which was done 110%. I am in awe of the workmanship and attention given to the detail in getting this work done and I have to return time and again to admire this job, so well done. I doubt there is anybody in Ontario who would equal that degree of perfection.

We had a great experience with Leatherdale. He explained everything well, guided us in the process, delivered when he said he would, did exceptional work - very neat and clean too. Came back when we had a question. All round good experience. He was referred to us by a neighbour and we would do the same.

This is my second home that I have replaced the windows in and used Leatherdale Windows and Doors for both the windows and installation. I recommended Leatherdale to my parents and they had their windows and all their exterior doors and a sliding glass door replaced as well. Gary and his team are professional, clean up each day once the work is completed and take their time to ensure everything is completed correctly. I have never had any issues with their windows, doors or workmanship. I would highly recommend Leatherdale Windows and Doors.

Gary and team were great! Very professional and easy to work with. The windows and doors are a very good quality and I get so many compliments on them. installation was top notch. Gary and team took their time to ensure the job was done right and Adrianna ensured the site was kept protected and made sure everything was cleared away after. I would recommend Leatherdale to anyone who is in need of windows and doors; a very reputable company.

Gary is great at installing windows and doors. There is no question that he knows his stuff and is a hard worker.

Where he fails is in the followup and it is for this reason that I will never use or recommend his services again.

Gary installed three windows and a patio door at our home. In one of the windows, the seal broke and we have limited visibility. I first contacted Gary about this TWO years ago. He has been to our home on three separate occasions to speak to us about this. We even asked him to quote on a few windows in our basement (which he never did). Instead, we got lots of excuses and promises. Countless phone calls to him have not been returned. I am beyond disgusted at his lack of professionalism and will not have him set foot in my home again. If you're going to run a business, treat your customers with the respect they deserve. (I choose to post this anonymously because I want no contact with him in the future. I'd rather pay another company to replace the window than hear any more of his excuses.)

Gary and his crew were great. Gary delivered the doors and windows when he promised with no delays. Andrea did a great job of taking the rooms apart and protecting everything before the job started and putting it back together and cleaning up when the windows were done. We have had many compliments on the windows and the great job they did installing them. I would recommend them highly.

Made a deposit and still waiting for windows almost a year later. We've been hearing the same story for months: " They're on the truck coming in". This truck must be coming from another country as I still don't have the windows but they have my deposit!
Buyer beware.....

It has NOT been confirmed that a deposit was not made. I'll post the information showing the deposit for all to see if you would like. You keep saying that you did not receive money....which is my fault for giving you cash. Extremely dishonest. Hopefully other homeowners are not "taken" like this.

This is the second time that Gary has provided excellent service- 6 windows were installed quickly, professionally, and with minimal mess and disruption. The workmanship was meticulous. In addition, Gary and his team corrected the poorly done window installation from a previous contractor. The windows are of above average quality, as are the sliding patio doors that were installed on the first job. I would highly recommend this contractor.

Gary and his team did an excellent job on the install
We had most of the house done including 2 bay windows and patio doors, also siding.
The windows are superior quality.
I have noticed a big diffrence in noise level outside and also the house stays cooler.
We have already decided to have Gary come back next year to do the remaining 2 windows and I would definately recommend Gary to family and friends, he does so many little extra's that make the diffrence.