Ken runs the business with his clients foremost in mind: he personally answers calls, provides narrow service time windows, calls if he anticipates any change to them, and prices according to the actual scope of work v. charging a flat fee based on standard rates. Not surprisingly, his crew has the same mindset. They're polite, work efficiently and cleanly, take pride in ensuring your windows are cleaned properly (the lead hand even checks over others' work), and they ask for your comments. We've used them for several years, and the experience has been reliably the same.
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- Company Response
Thank you for the kind words I will let the crew know how happy you are. See you next time.