As the City of Edmonton continues to see an increase in the amount of neighborhood crime, and a break an enter in our own community a few doors away, we decide to investigate a home security system. As part of our research, we interviewed our neighbors that had security systems. Interesting no one was using TELSCO and yet they had some of the highest reviews online. We decided to contact TELSCO. Our salesperson was one of the most honest and sincere chaps we have dealt with in sometime. He made sure we had all of the information we needed offered referrals and helped us to understand that there is no need for long term agreements and more. We went ahead with the system and the technicians that came to our home were on time, efficient and very respectful of our home. I spent the day with these two fellows who made sure I had a complete understanding of the equipment being installed. The purpose for the system design and other options if I ever chose to expand our system. I am 57 years old, an experienced business professional and I can spot a fake when I see it. We could instantly see that TELSCO is looking for repeat business and they are investing in their clients to ensure their reputation proceeds them. Within a day of our install we referred our neighbor to TELSCO and we have told a number of people about the excellent service we received and how easy our system is to use. We mad eth right decision going with TELSCO. We have let TELSCO know we are more than happy to be a reference for them and to post a review. I hope you don't have to do the research we did to get your TELSCO system put in. Hopefully you can take my word for it. These folks are awesome to deal with. Dean (Edmonton)
- Company Response
Thank you so very much for taking the time to share your experience. Our team genuinely does seek to exceed expectations in all we do, and we love to see feedback like this.