Delta Glass And Mirror Company Ltd

Windows & Doors Installation & Service
Surrey BC V3W 3B2
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Windows & Doors Installation & Service
Delta Glass And Mirror Company Ltd
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59%

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Reviews by rating (past 12 months)

Reviews for Delta Glass And Mirror Company Ltd

Average customer rating:
7.3 10 (12 reviews)

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Brigette Mayer
Brigette Mayer
1 review Langley, BC
1/10

Shower Glass Enclosure

I'll be generous and leave Delta Glass & Mirror 1 star.

We hired a general contractor to do some renovations in our home in 2020. Due to their complete negligence, we've since fired that general contractor. One of the (many) things they messed up was ordering the incorrect shower door handle for a new glass shower enclosure in our bathroom. When Delta Glass manufactured the shower door, they were given the incorrect door handle specs and, unfortunately, that's what got installed - which, to be absolutely clear, was NOT Delta Glass' fault or responsibility. That's why they earned the 1 star.

After we fired the general contractor, I contacted Delta Glass to arrange for a new shower door to be manufactured with the correct door handle - all to be paid for by us, the homeowners. Even though we had already paid for it once through the general contractor, we had no desire to deal with them moving forward to correct the issue (in fact, I'm still waiting on a reply to an email I sent July 17, 2021). Initially, I was told by the Operations Manager, Chris, that I would need to go through the general contractor in order to have the correct door/handle installed. When I explained to him that we were no longer willing to use the general contractor due to negligence, and that we were prepared to pay for the replacement ourselves, he said that he would draft up a quote for the replacement door. That was almost a month ago. I've followed up with him via email and voicemail (he never seems to be in the office) and I've received nothing. This morning, I received an email from Chris stating that he's declined my business altogether, with no explanation given as to why.

As you can see from previous reviews...I highly recommend that you do NOT do business with Delta Glass.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Vancouver, BC
0/10

Frameless shower door

The WORST. I ordered a door and was given a rough timeline for installation. Called a week out and was told it would be installed the following week. Called again Monday of the week of install, left a message and didn't hear back. Called again on Wednesday and was told to "calm down" by the scheduler. I have trades organized for the other bathroom demo and construction based on Delta Glass's promise that the work would be completed this week and I would have a working shower. Sales process was wonderful and I have yet to see what the finished product is but absolutely brutal customer service from Head Office.

Approximate cost of services:
$1,000.00
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Bill in Coquitlam
Bill in Coquitlam
1 review Coquitlam, BC
10/10

Install large mirror

The large high quality mirror was delivered on time as promised. Best price. Excellent quality. Fine friendly people to deal with. High quality installers. The installers went beyond the call of duty with this excellent mirror. Because of their fine work and professional suggestions, the results were even better than what would be normally expected! I was pleased to have chosen Delta Glass to do business with them. I definitely would recommend them to potential costumers.

Approximate cost of services:
$460.00
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Vivian in Vancouver
Vivian in Vancouver
2 reviews Surrey, BC
10/10

Frame-less Shower Doors

Delta Glass is simply the best of the best. They're professional & friendly. They've installed 2 shower doors in my home and when I didn't like one of the doors, they came back tight away and offered a temporary solution and till they changed the whole door within a week.
Brad, Rav, Linda, and all the rest of the team (sorry, I don't remember all the names) thank you for an excellent job, I'll definitely recommend you to everybody I know.

Approximate cost of services:
$3,200.00
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mike from Surrey
mike from Surrey
1 review Surrey, BC
10/10

Frame less Shower door, mirrors and shelves

Hi,
We've just had Rex and Tony installed our frame less shower door, two mirrors and shelves. They arrived on time and did a tremendous job. They behaved in such a professional manner and I can't help recommending Delta Glass to anyone needs .
Good job,guys!!!!

Approximate cost of services:
$2,150.00
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Pissed Off from Richmond
Pissed Off from Richmond
1 review Richmond, BC
0/10

Window Screens

Extremely displeased with their so called "service". These people do not value their customers at all. Sure their window screens are one of the cheapest, but that's because they do not take measurements or install for you (which most other companies do). My friend went to pick up the screens I ordered for me, and when I saw them I realized they weren't what I ordered. When I emailed them back, they admitted the guy had not made the screens according to the drawing. When I asked them to come over to my house to re-do measurements or else refund me (as I was not willing to keep going back and forth all the way from Richmond to Surrey in order to get my screens right through trial-and-error), they were very uncooperative. In the end, they said the only thing they could do was "take another look" if I brought the screens back. No offer to compensate me at all, despite it being their error! They refused to refund me, so I just cut my losses but I would NOT recommend. Save your money and just get someone who would actually take responsibility for their products.

Approximate cost of services:
$125.50
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Yuet Yi
Yuet Yi
6 reviews Richmond, BC
8/10

table glass cutting

I have purchase a table glass for my dinning table from them, and I have also order some glass shelfing. It is only a small job but the sales person is very detailed and their price is good.

Approximate cost of services:
$200.00
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Robert Frost from Vancouver
Robert Frost from Vancouver
2 reviews Vancouver, BC
10/10

Bathroom Mirrors and Shower Stall

We got quotes from several companies but Delta was the only company to design the shower stall so that it was useful and attractive. their measurements were precise so that everything fit correctly and their installation was timely and neat.
Would definitely recommend.

Approximate cost of services:
$3,500.00
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Raheela from Langley
Raheela from Langley
2 reviews , BC
10/10

bathroom upgrade

Delta Glass was the most affordable company I have come across when I was looking for new shower doors and a big wall mirror. They came and measured once and about 3 days later they were at my door ready to install. I am really happy with the quality of workmanship and the quality of the glass and mirror. Everything was installed correctly and beautifully. I will call Delta Glass again when i am ready to update my other bathrooms.

Approximate cost of services:
$750.00
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