Vacuum Specialists

Vacuum Sales & Service
Calgary AB T2E 2X3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Vacuum Specialists

Average customer rating:
9.4 10 (108 reviews)

Sort by

rrb from calgary
rrb from calgary
2 reviews Calgary, AB
10/10

Vacuum Service

Mohammad provided stellar service for a newer system that was purchased from another retailer. He was professional, efficient and a pleasure to work with. I had to give up on the company that installed the product originally as they were impossible to deal with. I should have bought my system from Vacuum Specialists initially.

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

We are sorry to hear about your bad experience with others in our industry. We can't do much about that but we will treat you fair and with a higher lever of professionalism and courtesy as you have experienced. Your business is important to us and we will always do our best to help you with your needs regardless of the product or where you purchased it. Come to us first next time for the right product, the right price and the right people. Thanks again for your business.

Linda in Calgary
Linda in Calgary
1 review Calgary, AB
9/10

Vacuflo parts

I just happen to pop into the store because I needed to go to another place further down the street Center Street. And I spoke with Greg Stech and he was more than helpful I needed a replacement for my Vacuflo head and he suggested some other parts that I could use to help me clean my house better. I thought the service was excellent and the prices were very good I would definitely recommend to all my family and friends

Linda Deugau

Approximate cost of services:
$50.00
Was this review helpful?
Company Response

Well thanks for dropping in Linda. We do appreciate your business and look forward to helping you in the future. Please feel free to stop by anytime and see what's new in our stores or, just to say hi and have a coffee with us. We have a great Miele machine that makes wonderful coffee and espresso. We are constantly searching for new products on the market and now stock a vast variety and assortment of different items. We are the Specialists in vacuums but now sell and service much, much more. ie: heaters, air conditioners, air purifiers, humidifiers, laundry and kitchen detergents and cleaning products of all kinds, etc. Thanks again.

Private User
Private User
Private User reviews Calgary, AB
10/10

Replace built in vacuum system.

We took our 25 year old Vacuflo in to be assessed. It was still working but showing it's age. Greg gave us clear information on our options for repair or replacement. Because of the age of our system we decided to replace it with a new system. He was very helpful in showing us the new systems and their features. We selected an Easy-Flo system and Greg was able to arrange the installation in 2 later. The serviceman was on time, polite and did a great job. We are very happy with the new system and the excellent service. Thank you

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Hey thanks guys for your kind words. We're very happy and appreciative of your choice to do business with us. Also pleased that you are impressed not only with the product but more so with the good service. We work hard to ensure our customers experience is pleasant and positive. Thank you again and don't hesitate to call if you have any questions or concerns.

Nanar from Calgary
Nanar from Calgary
1 review Calgary, AB
9/10

Nilfisk supreme LCD and Palace Kit

First I googled about the Central Vacuum systems in Calgary. The reviews for Vacuum Specilists are good. My wife decided to go with Nilfisk. I called Vacuum specialist. Mr Wes Kadri gave me very detailed information on the phone, and told me that they carry most of the brands including Nilfisk. Next day I went to their North location on centre street and met Mr. Wes.
He has abundance of knowledge about vacuumes and is very friendly. He spent about 30 minutes to gave me a detailed
information. I liked Beam, but my wife liked Nilfisk, So we decided go with Nilfisk. Mr. Wes beats the price of another Vaccum seller by giving us upgraded model and zipper cover included. And installation was also on time as promised. Great Job Thx Wes.
But we are missing some stuff.
(1 ) Hepa Exhaust. Price we compared with has HEPA exhaust Muffler. I asked Installer and he said, Store didn't provide him the HEPA exhaust muffler system.
(2 )Palace kit is not complete as compared to other store.
I will be contacting Mr. Wes and hopefully they will be sending installer to replace the Normal muffler with HEPA Muffler, and also complete my Palace kit.
And once I will get the answer from them, I will post an other review for Vaccum Specialists

Review has 1 previous version
Approximate cost of services:
$1,313.00
Was this review helpful?
Company Response

First we would like to thank you for choosing Vacuum Specialists as we do appreciate your business. Second please accept our apology for the confusion with the muffler style and attachments. Because we sell virtually every brand that is and has been available in Canada. We did get things straightened out and had the installer return the very next day with your requested product. Everything should now be in order to your satisfaction (If not please contact us ) . Thanks again for choosing the Vacuum Specialists and don't hesitate to call if you have any questions or concerns.

Gary Wade from Calgary
Gary Wade from Calgary
1 review Calgary, AB
10/10

Vacuum Servicing

Great service...Great People.!! Greg is genuine and takes an interest in making sure the consumer's concerns are resolved. Vacuum Specialists is the only place to buy and service a vacuum.

Approximate cost of services:
$50.00
Was this review helpful?
Company Response

Thank you Gary for the kind review. We try our best to help and ensure the customer feels comfortable throughout the whole process. We appreciate your business.

Theresa MacGregor from Sherwood Park
Theresa MacGregor from Sherwood Park
1 review Sherwood Park, AB
10/10

fisher price repair and parts centre

Searched all over edmonton for a battery charger for a powerwheels fisher price car for my grandson, for days, decided to give Vacumn Specialists a call, in Calgary, professional service, had the charger, and within an hour was phoned with the tracking number, already packaged and sent. Unbelievable service All parents with kids with powerwheels fisher price ride on toys should call here first. Thanks alot guys

Approximate cost of services:
$45.00
Was this review helpful?
Company Response

Thank you for your business and the nice review. Most people naturally don't associate children's toys with vacuums. We do have expert service and repair center(s). As one of Canada's largest vacuum companies our mechanical employees are top notch and are very good at what they do. Fisher Price requested us to handle their service and parts to which we were happy to do so, now we're extremely busy helping them and still leading the industry selling and servicing vacuums for domestic, commercial, and industrial use.
Thanks again for your business and don't hesitate to call again for your Power Wheels (or Vacuum) needs.

George Apps from Calgary
George Apps from Calgary
1 review Calgary, AB
10/10

Central vacuum

Recently we shopped around for a new central vacuum and decided to deal with Vacuum Specialists. It turned out to be a wise choice. Moe, from Vacuum Specialists, came out to the house and very objectively explained our options without a hint of up-selling. We chose a high end unit and two days later it was installed by another friendly and efficient representative from Vacuum Specialists. Then, we discovered that the vacuum system would suddenly start running without being turned on. I advised Moe and he immediately came back to our home to see what the problem was. It turned out that the malfunction was in no way related to the work Vacuum Specialists had done. It was discovered that some of the original wiring done when the original central vacuum system was installed, had been pinched when we recently had our home renovated. Moe did the necessary diagnosis, and re-wiring, without any charge to us. Fair pricing. Superb service. Can't ask for more.

A very satisfied customer,
George Apps

Approximate cost of services:
$1,600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hey thanks George for the great review. We are equally happy that you are completely satisfied with our service and ability to trouble shoot the problem with your Central vacuum system. The boys are highly trained and experienced Installation and service Technicians. We are considered to be the best in our industry servicing home owners and commercial clients alike.
Thanks again for your business and referals.

G Fowlow from Calgary
G Fowlow from Calgary
2 reviews Calgary, AB
10/10

Central Vacuum Kit

Needed a better vacuum and went to Airdrie store with product in mind. After talking with sales rep, we bought something different than planned. Came home, tried it out and pleased with how it works. Sweet!

Approximate cost of services:
$315.00
Was this review helpful?
Company Response

We are very happy that you are pleased with your product purchase. Thank you for visiting us. Your business is valued and appreciated.

angela from Huskey
angela from Huskey
1 review Calgary, AB
4/10

purchase of central vacuum

we came in to buy a central vacuum cleaner for our home. the place did not have any price tags. they quoted the price ($2000) for the beam vacuum cleaner we were interested in. knowing that the company had good reviews, we decided to believe their price, and purchcase it. later we saw the same vaccuum cleaner go for only $700! .

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

We appreciate your business and your satisfaction is important to us. If we've made a mistake we'll make it right and compensate you for doing so. As one of Canada's biggest Vacuum companies, we sell and service most all brands with literally hundreds of products for you to choose from.
Pricing in our business fluctuates constantly due to a variety of circumstances but we do have a detailed website with current pricing.
Not being sure which model you have, Beam (manufactured by Electrolux) is one, if not the largest appliance company in the world. They produce dozens of brands with dozens of models in each brand. Beam itself has approximately 14 models of Central vacuums and all the models can be inter changed with over 12 combinations of attachment sets available from Electrolux. There are many other countless attachments that can be purchased for the Beam units as well.
Guaranteed you bought a premium set with additional attachments and paid to have it installed with more than 2 outlets. The set you are likely referring to for $700 is a regularly advertized basic starter set with the first 2 outlets installed free, if roughed in. Any extra outlets are an additional charge. If your ($2000) equipment is the very same with only 2 outlets installed we would gladly refund you the difference and in fact your entire purchase price will be refunded that's how sure we are that you've made an honest mistake regarding the pricing. Like the car you may have bought for 40 - 50 thousand fully loaded that was advertized for 30 as a base unit.
Many people have the budget for catfish but have caviar taste. Lots of people come to buy the discount deals and leave with much more once they see the variety of products we sell.
We look forward to hearing from you.
Best Wishes.

Satisfied Customer! from Calgary
Satisfied Customer! from Calgary
2 reviews Calgary, AB
10/10

Central Vacuum Install

Great job. They were able to meet my need for a weekend appointment, they gave me a quote, they called to let me know they were on their way, they showed up when they said they would, they did the work in an efficient and effective way, they charged me what they quoted and I'm very happy with the work they did. How often does all that happen? Thank you so much!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you for your business. We're so glad you are seemingly happy with the product(s) and more importantly the service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vacuum Specialists

The Vacuum Specialists began as a small store formerly known as South West Vacuums in the SW quadrant of Calgary. In 1985, we opened our second location in the NW quadrant of the city. In 2005, we designed a unique showroom that now serves as our head office on the corner of Centre Street and 30th Ave. Four years later, we opened our third location in Airdrie at the Luxstone Plaza. Today, we continue to focus on serving our customers well and are proud to be the exclusive dealer of many large brands of central and portable residential and commercial vacuums.

CATEGORIES
Vacuum Sales & Service
PRODUCTS
Vacuum Specialists offers the following top brands of Residential Cleaning Equipment and Accessories: Eureka, Dyson, iRobot, Sebo, Karcher, Miele, Dirt Devil, Johnny Vac, Airstream, Hizero, Readivac, Hoover, Perfect, Sirena Water Vacuum, Riccar, Simplicity, Royal, Panasonic, Oreck, Soniclean, Lindhaus, Vapore, Lady Bug, Reliable, Vapamore, among many others. Vacuum Specialists offers the following top brands of Industrial/Commercial Cleaning Equipment and Accessories: Sebo, Karcher, Ninja (E-Steam), Sanitaire, Riccar, Stanley, Makita, Mighty Mouth, Carpet Pro, Nacecare, Simplicity, Smooth Air (Husky), Nilfisk, Ghibli, Targa, Numatic, Jet CleanMax, among many others. Trust the Vacuum Specialists for all your Residential and Commercial Cleaning needs.
SERVICES
Since 1970, Vacuum Specialists has been faithfully serving Calgary and surrounding areas as the top choice for servicing and repairing Vacuums, Cleaning Equipment, and Janitorial Equipment. Our success has always been driven by exceptional customer service and our commitment to delivering quality work.
BRANDS
Beam, Dyson, Nuera, Easyflo, , iRobot, Sebo, Karcher, Miele, Dirt Devil, Johnny Vac, Airstream, Hizero, Readivac, Hoover, Perfect, Sirena Water Vacuum, Riccar, Simplicity, Royal, Panasonic, Oreck, Soniclean, Lindhaus, Vapore, Lady Bug, Reliable, Vapamore, Ninja (E-Steam),Stanley, Makita, Carpet Pro, Nacecare, Smooth Air (Husky), Nilfisk, Ghibli, Targa, Numatic, Jet CleanMax, among many others.
WEBSITE
https://www.vacuumspecialists.com/
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cash. Interac, VISA, Mastercard, American Express, Cheque, Paypal .
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.