we came in to buy a central vacuum cleaner for our home. the place did not have any price tags. they quoted the price ($2000) for the beam vacuum cleaner we were interested in. knowing that the company had good reviews, we decided to believe their price, and purchcase it. later we saw the same vaccuum cleaner go for only $700! .
- Approximate cost of services:
- $2,000.00
- Company Response
We appreciate your business and your satisfaction is important to us. If we've made a mistake we'll make it right and compensate you for doing so. As one of Canada's biggest Vacuum companies, we sell and service most all brands with literally hundreds of products for you to choose from.
Pricing in our business fluctuates constantly due to a variety of circumstances but we do have a detailed website with current pricing.
Not being sure which model you have, Beam (manufactured by Electrolux) is one, if not the largest appliance company in the world. They produce dozens of brands with dozens of models in each brand. Beam itself has approximately 14 models of Central vacuums and all the models can be inter changed with over 12 combinations of attachment sets available from Electrolux. There are many other countless attachments that can be purchased for the Beam units as well.
Guaranteed you bought a premium set with additional attachments and paid to have it installed with more than 2 outlets. The set you are likely referring to for $700 is a regularly advertized basic starter set with the first 2 outlets installed free, if roughed in. Any extra outlets are an additional charge. If your ($2000) equipment is the very same with only 2 outlets installed we would gladly refund you the difference and in fact your entire purchase price will be refunded that's how sure we are that you've made an honest mistake regarding the pricing. Like the car you may have bought for 40 - 50 thousand fully loaded that was advertized for 30 as a base unit.
Many people have the budget for catfish but have caviar taste. Lots of people come to buy the discount deals and leave with much more once they see the variety of products we sell.
We look forward to hearing from you.
Best Wishes.