The Comfort Shoppe

Living in a new suburb, we are inundated with door to door type salesmen, all of whom claim to have the lowest prices in Durham region. However, these folks were all from Toronto, and I prefer to deal with local businesses. We noticed a Comfort Shoppe van at one of our neighbour's home, so we decided to give them a call. Speaking with Glenn was a pleasant and informative experience, so we decided to go ahead with the work. The HVAC guys arrived promptly at 9:30, laid down drop clothes to protect our floors, and got to work. They were very professional and pleasant while in our home. All in all, I will certainly recommend Comfort Shoppe to other consumers. Their prices won't be "the lowest in Durham region" but in my opinion, the extra investment is worthwhile, knowing I am supporting a local business, and knowing that I can return to Comfort Shoppe for years to come.

We are so happy with our new electric furnace and heat pump from the Comfort Shoppe. We had been searching for a suitable heat pump for a few years. We received expert advice from Glen on which would be the most efficient unit for us. Two very professional and friendly employees installed our units to our satisfaction. Thanks for the excellent work, Comfort Shoppe.

My parents were looking to replace a 52 (yes 52) year old gas furnace and add Air Conditioning to their home. We decided to go with Comfort Shoppe for a couple of different reasons. First, they were the most responsive and accommodating to all of our questions, offered the best turnaround and assisted with the application for a new gas line to the house. They arrived on as scheduled and completed the work in a very professional, efficient and timely manner. Job site was left nice a clean and they managed to rid us of the old tank which was installed inside. A job well done and priced very competitively.

I highly recommend them to anyone looking to upgrade or add either to their home.

I am very satisfied with the comfort shoppe the staff are very professional and polite. their quote was one of the best I ever found in durham region Tina was very knowlable of the product I was purchasing and make feel comfortable. thank you so much for your service.

the 2 gentleman who did the install and removal of old unit were fantastic..very professional ,very efficient, very clean, and extremely helpful in explaining the operation of the new unit. Our old unit had shut off because of a bottom leak and was in need of replacing and after speaking to Tina a new unit was arranged to be installed within 6 hours. This is the third time i have dealt with The Comfort Shoppe and they are just the best you can get.If you aren't calling them you are wasting your time and your money.

I found the sales rep very informative and helpful. I was going to get another oil fired furnace until I had a long discussion with the sales rep. He had good statistics to show me the comparisums between the 2 types of furnaces. I decided on the propane unit and am very happy with that discission now that my heating costs have dropped.
I found the installers very friendly and they did a good quality install.

I have dealt with Glenn on a previous project, which I will comment on in another review. For this project, the installation of a new zero clearance fireplace which was replacing a 70 year old broken down masonary fireplace with an incorrectly installed chimney flue. I spoke to 5 local fireplace dealers to become familiar with the different models & options that might be suitable. In each & every case, I would describe them as incompetent. Their only knowlege came from books, catalogues and their own marketing material, they could not see or think their way through a custom installation. Their sales staff AND installers were simply incompentent (and con-artists to boot!!). But now that I had all the information that I needed, I called Glenn. I was sure that if anyone could put this together for me it would be Glenn. Correct!! In less than 10 minutes Glenn knew exactly what I needed. The next day, I placed the order, 3 days later they did the install. The installation required some custom work, but true to form, his guys knew exactly what they were doing and the next morning I had a working fireplace. Glenn & his guys did a teriffic job, and more importantly, did it correctly, on budget and completely finished.

So, if you have a complicated installation, call Glenn, you will be glad you did.

I received several quotes to do this job and found the Comfort Shoppe to be the most reasonable. After talking to some of the other people that quoted me for this job, I got the feeling that they were out to lunch. I personally felt that after talking to Glen at the Comfort Shoppe he knows his stuff and is very knowledgeable. I went with his suggestion to go with a dual unit. I now have a Goodman gas furnace and Waterfurnace geothermal . This has saved me several dollars and I have the best of both worlds. I can heat and air condition with my geothermal and have gas back heat which I can also use as main heating when the temperature gets cold. The workers that installed my units were very knowledgeable as well. They were considerate of their surroundings and answered all my questions I had for them while they were installing the units. I would highly recommend the Comfort Shoppe as a place to do business.

My wife Karen and I had only a good experience from these upgrades to our HVAC home system. I found Glenn and his installers to be very professional and knowledgeable. They worked proficiently in our home and did a first-class install job. We were not over sold and Glenn recommended the right upgrades for our home's square footage. Including advanced themostat, we have certainly noticed a dramatic decrease in our home heating & air conditioning costs. The heat pump system for less severe winter temperatures has been very helpful. With the environmental testing, I was able to also economize with some other helpful tips (properly seal all vent openings and ducts, seal bathroom heat lamp ceiling opening, re-seal doors, etc.). I find their office staff very helpful, including reminder for the annual reasonably-priced furnace check-up. I would recommend this vendor for any HVAC job, as well as hot tub or solar purchases.