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Austin Earl E & Son Ltd

Appliance Retailers
Chatham ON
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Write a Review

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Appliance Retailers
Austin Earl E & Son Ltd
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81%

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Reviews by rating (past 12 months)

Reviews for Austin Earl E & Son Ltd

Average customer rating:
8.6 10 (5 reviews)

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Ady
Ady
1 review Chatham, ON
10/10

Sales and repairs

this covers several visits for installation and repairs. They come, fix and leave me happy. Quick, efficient and cost effective

Approximate cost of services:
$6,000.00
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Chris in Chatham
Chris in Chatham
0 reviews Chatham Kent, ON
3/10

Poor customer service

They're okay, until they don't know how to fix something; then they just don't return your calls. We have a Samsung fridge that has been giving us problems. Earl E. Austin's came out three times and did different fixes. None were permanent. Now they won't return our calls. That's no service at all.

Approximate cost of services:
$130.00
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Chelsey in Chatham-Kent
Chelsey in Chatham-Kent
1 review Chatham Kent, ON
10/10

Great service

I had two appliances to be serviced. They came to wallaceburg to check both of them out, they came quickly. Found the issue with both appliances and fixed the problems. They ended up saving me a lot of money as I was going to make an unnecessary expensive fix before they found the actual problem. Very friendly technicians and great customer service. Would recommend to anyone.

Approximate cost of services:
$80.00
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McDowell on McDowell Line
McDowell on McDowell Line
5 reviews Chatham, ON
10/10

repair to oven

When I experienced a problem with my oven two weeks ago I called Earl Austin's as I do usually use their services for these needs. However being a single Mom things can be very tight here and upon explaining my problem and that I stated I couldn't afford the service call and the cost of repairs whatever they may be they were helpful in telling me what to check for and how to fix it. Needless to say I was also able to by the part at their establishment and complete it myself. It's refreshing to know that their staff was willing to help me even if it meant the lost funds of a service call and repair. Their actions yet again will keep me as a customer for all of my appliance needs and I will loudly tell everyone who is in need of their type of services that they care about their customers as well as their business.

Approximate cost of services:
$35.00
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McDowell on McDowell Line
McDowell on McDowell Line
5 reviews Chatham, ON

First Review

10/10

Labour on an old dryer and then ourchase of a new dryer

I needed a service call for an old dryer but in the end it was a better choice to purchase a new one. The two service men were prompt polite and professional. They even took the time to explain in detail as requested by me. When I then decided to just purchase a new dryer Lyle himself offered me a discount on my purchase when I explained my limited budget on a new one. I would highly recommend this company for your appliance repairs.

Approximate cost of services:
$520.00
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