Pete The Plumber

Plumbing
Calgary AB T2C 2K2
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HomeStars  >  Plumbing in Calgary  >  Pete The Plumber  >  Leaky Faucet - Big mistake calling Pete the Plumber
Tim S. in Calgary
Tim S. in Calgary
2 reviews Calgary, AB
0/10

Leaky Faucet - Big mistake calling Pete the Plumber

Called Pete the Plumber to look at a leaky faucet sink. Service person was considerably late (past the two hour time window the suggested) and I had to call the company and ask when they were going to come. The person took a look at the faucet and said they recommend changing the entire faucet. He quoted me some options which were obviously overpriced!!! Service person said he had no faucets in his van and would have to come back another day. Since I have family from out of town it was faster for me to do it than to book another appointment. Service person was only here for like 5 minutes and I was charged $115.50! Way overpriced! Went to a big box home improvement store and they recommended just changing a part versus the whole entire faucet. With a $10 part from a big box home improvement store and about 5 minutes of my time I got it fixed myself. Way overpriced and I felt that they took advantage of people who never knew any better. Definitely not worth the price that they charged!!!

Approximate cost of services:
$115.50
2 of 2 people found this review helpful.
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Company Response

I am sorry that our technician was late and that you were not satisfied with the service. What I can say with confidence is that our rates are not unreasonable or overpriced , but I would be happy to discuss your particular invoice-Sincerely Jackie Prince General Manager-403-257-1766