Pete The Plumber

Plumbing
14 4550 112 Ave SE Calgary AB T2C 2K2
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Pete The Plumber
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91%

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Reviews by rating (past 12 months)
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Pete The Plumber

Average customer rating:
9.1 10 (303 reviews)

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Jasmine
Jasmine
0 reviews Calgary, AB
10/10

Plumbing

Would like to say a big thank you to Pete the Plumber and Grant for fixing my water heater. After a schedule mix up, Grant went out of his way to help, even coming over on his day off. Then, when he didn't have to, he saved me hundreds of dollars by replacing a cheap plastic tap with a brass one therefore just fixing my water heater instead of replacing a perfectly good tank. Thank you Grant!

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Company Response

Jasmine,

Thank you for taking the time to leave a review. We are glad to hear that Grant was able to fix up your current hot water tank. We look forward to working with you again in the future.

Regards,
Jennifer Mass
Pete the Plumber.

Private User
Private User
3 reviews Calgary, AB
10/10

Pete ‘My Hero’

Pete came to the rescue with professional, empathetic and helpful advice after another company totally botched up a job. The fact that he came onto the phone, as the owner of this large company, and took time to listen to my woes, offer me invaluable solutions, and take charge of the problem was so very appreciated! A true gem! Thank you!

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Company Response

Thank you for letting us know about your experience, we are happy Pete was able to provide you some guidance.

Roger in Calgary
Roger in Calgary
0 reviews Calgary, AB
10/10

Top notch job

Shutoff value to outside faucet leaked in Basement.
Amazingly fixed through small access panel without having to cut stippled ceiling.
Also replaced an outside faucet another plumber said couldn't be replaced without cutting in drywall (a couple years ago) - Heros!

There extra efforts saved me a lot of money and hassle!

Thanks

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Company Response

Thank you for your review. We look forward to working with you again in the future.

Jennifer Mass
Pete the Plumber Ltd.

Private User
Private User
Private User reviews Calgary, AB
10/10

furnace repair

Daughter's furnace stopped working in that cold snap we had a few weeks ago. She called a so called reputable company that told her that her furnace was shot and needed a new one. Then proceeded to charge her $300. She then called Pete the Plumber and was told by a women that they probably couldn't make it there till the next day as it was real busy which was understandable. When my daughter told her that she had two little children and a baby at home, the woman told her to hold for a sec and came back on and said they would be there in twenty min. A man came and looked it over and got it working again. He did not charge her anything. Furnace has been working fine ever since. You do not see that kind of service anymore. Outstanding. Big shout out to Pete and the gang.

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Company Response

Thank you for taking the time to submit a review. We are glad we were able to help out your daughter during that miserable weather. We look forward to working with you both again in the future.

Regards,
Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

snusan4fun in Calgary
snusan4fun in Calgary
0 reviews Calgary, AB
10/10

Impeccable Service!

We started down the road of needing a new hotwater heater, but quickly realized we also needed an outdated/non-working water softener system and humidifier removed at the same time. We contacted Pete the Plumber and got an amazing quote.
Mario gave us a call when he was going to be a bit late from his quoted time, and called again as he was coming to our house. We were never left wondering about anything. He did an amazing job and hauled all the old equipment away as part of the service. He was friendly and thorough and we are delighted with our new hot water heater!
We highly recommend this excellent company!

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Company Response

Good Afternoon,

Thank you for taking the time to write a review today. We are happy to hear that you were happy with the service we provided. We look forward to working with you again.

Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Aaron in Calgary
Aaron in Calgary
0 reviews Calgary, AB
10/10

Hot Water Tank Replacement

Our hot water tank broke a couple days ago. We contacted Pete The Plumber and they were able to replace it in a matter of days. The technician, Dallas, was friendly and efficient. We are very pleased with their service and product, and will definitely call on them again in the future!

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Company Response

Good Afternoon,

Thank you for your review. We are happy to hear you are happy with our service and product. We look forward to working with you again in the future.

Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

meandmywatersoftener
meandmywatersoftener
0 reviews Calgary, AB
10/10

Water Softener

Excellent product and goodservice.

When here, COVID restrictions were in place, but the service technician did not wear a mask and did not ask if we were OK with him not wearing a mask. He should have done that. When I asked him about it, he said he didn't wear a mask because I didn't ask him to.

After the unit was installed, I would have appreciated a more detailed walk through as to how the system works. It has been working very well, so I don't want to change any settings, but I would like to know how to do that. The instruction book we were left with is not very user friendly. I had assumed that it would be which is why I didn't ask for a more detailed explanation while he was here.

We are very happy unit despite these comments.

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Company Response

Good Afternoon,

Thank you for taking the time let us know about your experience with us. We would like to look more into your call as we have specific COVID protocols in place and they were not followed. If you can please email our office at pete@petetheplumber.com with your name and address.

Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

10/10

garbage disposal

disposal stopped dead in its tracks, so I called around and Pete the Plumber were the only ones to take a moment and talk "TO" e and not AT me. They were cautious with telling which price I should get until I asked what would you tell your wife? After admitting it was X-wife, he said for her to get the cheapest one! What would you tell your Mom? He said the medium price with a better warantee, etc.

NEXT up, DELIVERY. While I had to wait two weeks top get the product in, "JIMMY" came to my house - phoning first to say could he come two hours earlier, I was thrilled as then I could get on with my day! He was not the more than 15 minutes - out with the old and in with the new (super quiet) garbage disposal. he told meabout warranty and how to register the product and then he was off! Absolutle fantastic. I told him I would not give a 5 star as no one believes them, but I am going too and hope you good people reading this will know I cannot tell a fib! GREAT SERVICE!!! Thanks fellas! A happy "MOM"!!!

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Company Response

Thank you for taking the time to post a review. We are happy to hear you are happy with our service and the product we installed for you. We look forward to working with you again in the future.

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Private User
Private User
Private User reviews Calgary, AB
10/10

2 furnaces, hot water heater, air cleaner, humidifier installed by Jason W.

We are pleased with Jason. He is polite, hard working and has a great knowledge of products and how they work. He wore a mask the whole time, was neat and explained things well.
Jason treated his coworkers well and with respect. He is an excellent representative for the company and customers.
Thanks a million Jason!
VS

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Company Response

Thank you for your review. Jason is a great plumber and I'll make sure to pass your review along to him as well. We look forward to working with you again in the future.

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

Joti in Prince George
Joti in Prince George
1 review Prince George, BC
10/10

Replace Poly-B Pipe with Higher Grade Piping

Thank you to Andre and his team, It was an amazing experience, the communication was very clear with patience, awesome and friendly team, explained every clearly. The team changed Poly B pipes in our entire house. We found Andre and his team very professional and courteous. We are extremely happy with their thorough and efficient job they did at our place. Pete the Plumber - these individuals need a pat on their back for providing and excellent service; they represent your company well. Will always use you and refer you to everyone.

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Company Response

Thank you for posting a review of your experience with Andre. I will make sure to pass this along to Andre as well. We look forward to working with you again in the future.

Regards,

Jennifer Mass
Human Resource Manager
Pete the Plumber Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pete The Plumber

Pete The Plumber has been in business since 1999, and prides itself on fair pricing, and great service. We offer services for all your plumbing and heating needs. We have 24 hr emergency service and a new showroom where you can actually see fixtures working -Visit us Tues-Fri 10-6 and Sat 10-2

CATEGORIES
Plumbing, Heating & Air Conditioning, Water Filtration & Purification, and Solar Panels
WEBSITE
http://www.petetheplumber.com
RETURN POLICY
Visa , Mastercard, Cheques and Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2yrs parts and labor warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.