Pete The Plumber

Plumbing
14 4550 112 Ave SE Calgary AB T2C 2K2
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Plumbing
Pete The Plumber
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91%

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Reviews by rating (past 12 months)
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Pete The Plumber

Average customer rating:
9.1 10 (314 reviews)

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Rjulio in Calgary
Rjulio in Calgary
2 reviews Calgary, AB
10/10

Air conditioner

Pete the plumber is a very reliable and efficient company. Their staff are very prompt and professional and easy to talk to. We truly highly recommend them and we will certainly use their services from now on.

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Company Response

Thank you for taking the time to write a review. We look forward to working with you again in the future.

Private User
Private User
Private User reviews Calgary, AB
10/10

Laundry Room drain full of grout

After having a new humidifier installed, I had a flood in my laundry room due to a non-draining floor drain. Jerry & Jacob came and tried a few things to get the it unclogged. Eventually what worked was a few buckets of hot water and the INDUSTRIAL auger! They didn't give up and they weren't leaving until I had a drain that worked.
Turns out that when I had tile work done 5 years earlier the tiler put his grout water down my laundry drain. The grout dried and essentially cemented the drain closed.
I thought this was going to be hundreds of dollars, possibly a new pipe - a huge headache. The guys were AMAZING and they had it all fixed up in less than an hour!

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Company Response

Thank you for taking the time to leave this nice review. I am happy to hear that Jerry and Jacob were able to get your drain cleared for you! I will pass this review along to Pete so he can also let the guys know.

Clay in Calgary
Clay in Calgary
0 reviews Calgary, AB
10/10

Furnace Repair

Pete The Plumber and Brad N - Excellent service, especially impressed with service tech Brad N. who was knowledgeable and pleasant to deal with. Highly recommend for any furnace service.

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Company Response

Thank you for taking the time to right a review. We look forward to working with you again.

Guido in Calgary
Guido in Calgary
0 reviews Toronto, ON
4/10

Rough in of mid/high end plumbing fixtures

Good plumbers, very polite, and would use again for general items that are “run of the mill” however with fixtures that have instructions and require precision for the rough in, I would not use. They did not follow installation instructions that came with the fixtures (when the fixtures are present and in the box) but went with “what has worked before”. Had to remove three finished walls to redo the “rough-in” to the correct specifications in order to install the fixtures. Do quality control on work before they leave the project, I did not as I believed they were following instructions….my bad….

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Company Response

I am sorry to hear this was your experience with Pete the Plumber. I would like to be able to look more into what happened with your job with us. If you can please contact our office at your convenience. We can then pull up the proper file and have a Service Manager look into this further.

Thank you,

Jennifer Mass
Pete the Plumber Ltd.

Private User
Private User
Private User reviews Calgary, AB
0/10

Commercial Service

I called in and I was met with a lovely welcoming young lady, to be forwarded forwarded to a Service Manager - I was then met with mono tone hate your life Bob, I had to prompt him for his name at first and once I had agonisingly told him what I was looking for I was told I wouldnt see anyone for two weeks. I would have been okay with this if I was made to feel like I was a customer, other than a nuesance.

We are a big Service company in town and we are very disapointed with the level of custiomer service we recieved here, we will never forget how that interaction made us feel.

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Company Response

I am very sorry to hear that this was your experience with Pete the Plumber. We always strive to provide great customer service and in this case did not meet that standard. We hope that you will give us another chance to work with you again in the future. Thank you for taking the time to let us know about your experience.

Carol
Carol
3 reviews Calgary, AB
10/10

Sewer Backup Service and Furnace Maintenance

SEWER - I had a tree that used to block the sewer with roots every 2 years. I had it removed 3 years ago, but a year after the removal the sewer began to back up again. When my tenants called the city and the plumbers, they were told that it was a grease block because they couldn't see a tree in the yard. This summer the sewer completely stopped draining, and I spoke to the owner of PTP who sent a crew with a camera. This time they found that the sewer was completely blocked with roots, cleared it, confirmed that the sewer line is in good condition, and only charged me for the camera inspection. Pretty sure the other plumber I called would have made it a very expensive job as they were quoting $2000 to "hydroflush" the line! Thank you Pete!

FURNACE - I also recently had a routine inspection on a 16 year old furnace that only required minor adjustments and no repairs. Very impressed with the honest service that I am getting from this company!

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Company Response

Thank you for taking the time to write a review of your experience. We look forward to working with you again in the future.

Ralph
Ralph
1 review Calgary, AB
10/10

Toilet installation

Dallas(Regina) from Pete's arrived exactly on time, installed two custom coloured toilets. He pointed out the inferior installation of the one toilet on the main floor by the home developer, corrected the situation, disposed of the old toilets, cleaned up the bathrooms as if he wasn't here. He finished up in slightly less than 2 hours. A month has passed since the job was completed. All is functioning well, and I would not hesitate calling Pete's for any Plumbing, electrical , HVAC work.

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Company Response

Thank you for your review. We look forward to working with you again in the future.

Sharpie
Sharpie
1 review Calgary, AB
10/10

Toilet Replacement

Our installer, Dennis, gave us exceptional customer service. He was punctual, friendly, and cleaned up the worksite completely. We would not hesitate to have Dennis come back for any future plumbing needs.

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Company Response

Thank you for taking the time to let us know about your experience with Pete the Plumber. We will also pass along this praise to Dennis.

Regards,

Jennifer Mass
Pete the Plumber Ltd.

Lisa in Calgary
Lisa in Calgary
1 review Calgary, AB
10/10

AMAZING CUSTOMER CARE

Grant (don’t forget to ask for Grant) is the best. He arrived on time, the work was completed quickly and to a high quality standard, and no mess. He was very friendly and had a smile the entire time.

I had a hot water tank removed and replaced with a 50 gallon tank. Just over an hour. Bingo bango!

I also have to mention, I phoned around (Calgary and local to Black Diamond), Pete the Plumber beat everyone’s price by $500 or more. THAT’S HUGE!!!

The only disappointing part was Dino the chihuahua never came LOL.

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Company Response

Thank you for taking the time to let us know your experience. We are so happy to hear that Grant did an amazing job for you. We look forward to working with you again in the future.

Warren
Warren
0 reviews Calgary, AB
10/10

Kitchen sinks plumbing drain redo

Drains were plugged, obstruction cleared and drain pipes reconfigured as they were wrong before. Mark Rogers did a superb job, prompt, friendly ... excellent service!! We’re absolutely over the top delighted!

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Company Response

Warren,

Thank you for taking the time to write a review. We are so happy to hear Mark did a great job for you!

Jennifer Mass
Pete the Plumber Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pete The Plumber

Pete The Plumber has been in business since 1999, and prides itself on fair pricing, and great service. We offer services for all your plumbing and heating needs. We have 24 hr emergency service and a new showroom where you can actually see fixtures working -Visit us Tues-Fri 10-6 and Sat 10-2

CATEGORIES
Plumbing, Heating & Air Conditioning, Water Filtration & Purification, and Solar Panels
WEBSITE
http://www.petetheplumber.com
RETURN POLICY
Visa , Mastercard, Cheques and Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2yrs parts and labor warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.