Say it ain't so that Josh and/or Lido pools is still installing pools.
He has gone bankrupt before. He did my pool and I have been hiring people to fix most of the problems. Some will be problems forever. Just dished out $2200 this summer and $2100 2 summers ago.
Here is a follow up.
I have not spoken to Josh in years. I posted my review Approx 4:00pm on Fri.
By 5:20pm Josh cantacted me on my cell phone and accused me of being Malicious.
I turned on my cell phone on Sat. There were 16 text messages from Josh.
He again accused me of being melicious. I find it interesting that he knew right away who had written the review but has no recolection of any problems.
In reading Josh's responses to other bad reviews, he accused each of us us of being malicious and/or slanderous.
Here's the reason I only wrote this review after a few years.
First of all I thought Josh/Lido was out of business. Each Spring I'm reminded of Lido/Josh as I deal with or incur additional charges to fix problems that have existed from the beginning due to design/ shoddy work.
Here are some of the issues.
The spill over spa lifted twice when rain water got under the spa. This would never have happened if the spa was ankored or put on a cement pad.
The back fill was not done properly. This causes the interlock to fall next to the pool. The solution would be to lift the interlock, dig up the area around the pool have it properly back filled or pour concrete.
After installing the liner it was discovered that chips of cement were left under the liner. Rather than empty the pool and lift the liner, Josh had his employee move the rocks with a screw driver. The liner was punctured in a number of spots and the liner leaked. Josh refused to replace the damaged brand new liner instead Josh instructed his employee to put silicone to plug up the holes. The holes are in the shallow end by the steps.
Silicone does not last without people walking on it.
Lido did not install the backwash pipe which was in the contract. Josh was quite angry that I insisted it be installed. The backwash pipe was not buried properly. It sticks out in a number of places on my lawn.
Lido did the cement pad for the cabana housing my pool equipment.
They did not put the heater on blocks. They positioned the pipes for the pool right in front of the heater so they blocked the heater access panel. The heating elements must be cleaned as preventative maintenance. Service men refused to work on my heater. The heater died after only 6yrs.
The filter is installed sideways so it's difficult to access the drain plug which is needed for pool closings.
The pool cleaner did not work. Josh did replaced the first one. However, the new one still didn't work (It wouldn't clean the shallow end). Josh said I needed to experiment with it to get it to clean my shallow end cleaned. I discovered the angle from my deep end to my shallow end is too drastic for most cleaners.
Some of the equipment installed was not the brand listed in the contract.
If Josh would like to rectify the problems. He can re-emburse me out of pocket expenses to fix the problems. Pay to fix problems still not rectified.
I wish someone had told me this when I was purchasing my pool.
The pool company will ask for up to a 30% deposit when signing the contract. Give no more than 10%.
They will ask for as much as 20% when they dig the pool. Then up to 30% when they drop your equipment.
The hole will be dug in the 1st week. The equipment will be dropped off by the 2nd week. They have 80% of your money for only 20% of the job. It looks like you're well on schedule.
That's when it becomes hard to get in touch with your contactor and the job will linger. They know you can't go anywhere else because you've paid for 80% of the job with only 20% complete.
If the pool company is legitimate, they will accept a snall deposit with the balance upon completion. Hold back at least 20% upon completion. Remember if it's not in the contract they will not do it once they have your money.
1) There are 18 reviews here 3 are negative 17% of people
responding have been unhappy with Lido. 100% of the
negative responses have been accused of malicious slander.
2) all my dealings were with Josh. He supervised all of the
construction and employees.
3) spring 2001 is 8yrs.
4) $7,400 was after reciving threats from Josh. We held back 10%
$3,500. Not enough.
5) The spa has always been winterized correctly with water left
in the spa.
FYI The cement pad has corrected the problem.
6) Josh was not pleased nor did he suggest his employee should use
a screw driver to move the stones under the liner. However, he
he did not want to empty the pool to do the job properly. He
also would not replace the liner after his employee put holes
in the brand new liner. He was satisfied with the silicone
7) There was no cabana when Josh built the pool. It was built after
the pool. The hoses and the heater were installed by Lido.
Very clearly the hoses obstructed the heater door.
8) Robot pool cleaners work well and can handle any bad slopes.
I paid $1,000.
9) Back fill is what is used to seal in your pool. It has nothing
to do with the interlock. However if it is done incorectly,
the back fill will sink and damage the interlock. I have this
problem only around the pool. The rest of the interlock is good.
10)Many phone calls were placed to Josh. His final response to me
was a threat of legal action to collect the final 10%.
11)I'm sure Josh has done some good pools.
Clearly he has also done some poor quality work. My
advice is to get as many recomendations as you can before
hiring a pool contractor. Ask the pool supply
stores, neighbors or even people who you spot have a pool. The
pool stores know all the contractors. The pool
contractors who reset the hot tub, made a cement pad and
installed the new heater were recomended from a pool store.