Lido Pools & Aquatic Services

Swimming Pools, Spas & Hot Tubs
17817 Leslie St Newmarket ON L3Y3E3
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Lido Pools & Aquatic Services
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91%

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Reviews by rating (past 12 months)
Best of 2010 winner 2 timesBest of 2010winner 2 times

Reviews for Lido Pools & Aquatic Services

Average customer rating:
9.3 10 (55 reviews)

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Rod from Aurora
Rod from Aurora
2 reviews Aurora, ON
8/10

Unground Pool

Josh @ Lido Pools offered some excellent advice that saved us money. Lido also did much of the landscaping around the pool which turned out better then we envisioned.

Josh certainly knows the pool business @ is happy to answer any questions before or after the first shovel is in the ground.

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Company Response

Thanks Rod for your endorsement! It was a pleasure doing this project and we were happy to exceed your expectations. It is one beautiful yard indeed. As you know, we strive for value and synergy and that certainly was achieved. Enjoy in good health!

Mark in Thornhill
Mark in Thornhill
1 review Vaughan, ON
10/10

Pool

Had Lido install our pool in the fall of '05. It has been 10+ years and we have been very satisfied with the workmanship and overall level of service and support from Josh at Lido. I highly recommend Lido to my family and friends.

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Company Response

It has been a pleasure to have dealt with you over the past 15 years. This pool and landscape is accepting its age with grace! We appreciate your continued support with patronage and referrals. See you in the spring!

hamccallum in Newmarket
hamccallum in Newmarket
1 review Newmarket, ON
9/10

Newmarket Pool Installation

In the spring of 2015 Lido Pool began to customize our backyard into our personal oasis. Lido Pools was able to nail the design, as our goal was to have the most natural look possible given the fact we back onto wooded area. We spoke with two other pool companies and neither were able to think out of the box and come up with a custom design like Josh. Josh was very patient and spent hours with my husband and I designing our backyard. He suggest everything from the colour of the natural stone, the liner colour, stair options and even a ledge under the waterfall. It was all done in gray and looks absolutely stunning and natural. We have had numerous complements from neighbour and Friends that our pool is no ordinary pool and that it resembles a lagoon, and that was the look exact look that we were aiming for!

Josh was up front and broke out all of costs, there were no hidden expenses or surprises. James (foreman) and his crew were very professional and friendly and were a pleasure to work with.

The family and I cannot wait for the spring of 2016 to continue to enjoy our new oasis.

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Company Response

This yard was a real treat to work with. Despite tight access and a substantial grade differential, the size, back drop and elevations of this yard lent itself to become more than the sum of its parts. Armour stone retaining walls and over size flagstone staircase were incorporated to establish the pool level at the back of the property. The free form lagoon style pool with steps integrated into the perimeter shape, natural stone water feature, pool coping and decking really delivered on this natural setting. It was truly satisfying to see it come to fruition and we are delighted that you received exactly the look and feel that you wanted to create. Enjoy!

Bruce Crosby from East Gwillimbury
Bruce Crosby from East Gwillimbury
1 review East Gwillimbury, ON
10/10

Swimming Pool

I have had the pleasure of using Lido Pools for many years now. Josh and the guys are great! Lido didn't build our pool sadly, but they have serviced our pool meticulously ever since. Openings, closings, maintenance and repairs have all been done with the utmost care in doing the job right. They always have supplied quality equipment at a fair price. Lido Pools is not the cheapest, but they are by far from the most expensive, but either way, well worth every penny I have spent. The service is outstanding. Thank you Lido Pools, keep up the great job.

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Company Response

Thanks Bruce, we do appreciate your continued support!

Lloyd a.
Lloyd a.
2 reviews Richmond Hill, ON
10/10

Pool

In 2010 our family had Lido Pools build us a backyard oasis with a pool, waterfall, cabana and stone landscaping. Josh Katz the owner is professional,approachable, gives meticulous quality and is very eager to make a client happy. He goes the extra mile for you. We have since moved from that house, however when we build our second pool in the future I would not hesitate to call Josh to get the job done. Before calling any other contractor make sure to make the call to Lido pools, you will not be dissatisfied.

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Company Response

Thanks for the great review Lloyd. It was a real treat to have the opportunity to design and build this custom pool and yard. The ground water situation was challenging to say the least but in the end we're happy to know that we had incorporated a drainage plan that has managed the problem well. Look forward to working together again!

Nick & Rosemary, Souffville from Whitchurch-stouffville
Nick & Rosemary, Souffville from Whitchurch-stouffville
1 review Whitchurch Stouffville, ON
10/10

Custom Inground Pool Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was an easy decision for me and my wife to select Lido Pools and Josh as our custom in ground pool installer. The main aspects we wanted in our pool contractor were knowledge, experience, communication, design, build and keeping promises. All of which we found in Lido Pools, Josh and his crew.
We had received a few quotes from other pool companies and they were all the same in terms of price, design and features. We were not looking to have an average everyday run of the mill pool. We wanted something different with many pool features and that is why Lido Pools was the way to go. Josh was full of ideas for not only the pool, but landscape as well. His experience and knowledge set him apart from the rest from day one.
When speaking with other pool companies, it was all the same. What I really wanted was an obstacle for them based on their experience and own limitations. They all tried to talk me out of what we wanted. Not the case with Josh and Lido Pools.
When it came to design, he had no problems doing whatever we wanted. In fact, he had so many ideas that actually helped us to improve upon our own ideas and design a stunning pool and backyard paradise. He never said no, or that it could not be done. He is an innovator with miles of imagination and always a few steps ahead of everyone else.
Dealing with a contractor who is experienced and knowledgeable was key for us as well. That is another reason why Lido Pools was an easy decision. I do not think I have met a person with as much knowledge of pools or with as much knowledge in their respective industry as Josh. His structurally engineered pools are built right and built to last from structure to drainage and everything in between.
Another key for us is the ability to stay connected and get in touch with our contractor. That was the case with not just Josh, but his entire team. Everyone was a call, text or email away and always responded in a timely manner.
Finally keeping promises. Lido Pools insured that they stuck to their proposed schedule and made sure that we had our pool ready on time with little impact to our daily lifestyle.
In the end Lido Pools and Josh should be your choice whether you plan to install a standard basic in ground pool or an over the top stunning design with all the jets, water features and lighting. He is your trusted source for what you are looking for.
My wife, family and I are proud of our pool and backyard oasis made possible by Lido Pools.

Nick and Rosemary, Stouffville

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Company Response

Your endorsement and shining review means the world to us! We truly approach each project as if we were doing it for ourselves and it's certainly a great part of our remuneration when we are appreciated for all of our efforts. We take it seriously when a client places their trust and hard earned money in our hands to create for them. To deliver each and every time to the best of our ability is not just an obligation but a privilege. The backyard really is stunning, a yard I'd be proud to own myself. Thanks Nick & Rosemary for your support!

Mike from Richmond Hill
Mike from Richmond Hill
1 review Richmond Hill, ON
10/10

Pool, Spa and Cabana

Josh was great to work with. He is very knowledgeable and incredibly honest. A real pleasure to work with. He provided the necessary expertise for a complicated job and it turned out great.

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michael festa from Vaughan
michael festa from Vaughan
1 review Vaughan, ON
10/10

In Ground Pool Install

We had 5 pool companies come and give us quotes, we selected Josh at Lido pools. Josh took the time to create an over all look for our backyard with a unique shaped pool and landscape, that maximized our space.He started and completed the work on time and on budget. His after market care has been incredible, resolving any issue we have had, and we continue our relationship with Josh as he opens and closes our pool every year. My neighbour was so impressed with Josh that he chose Lido pools as well.

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Ian marchant from North York
Ian marchant from North York
1 review North York, ON
10/10

Custom in ground pool

I contacted Josh at Lido Pools to quote on my backyard pool project. I had spoken to several other companies so had an idea of what I was looking for. Josh came in and made suggestions to customize my basic design to fit my irregular lot. He was the only person to explain how this would improve the look of the pool and the yard. He took the time to educate me and my wife on the different pools and manufactures. Every question he had an answer and a group of pictures that showed the results of the right and wrong way. He was professional and helpful. We arranged with Lido for an install date in mid fall. The work started on time with a very professional crew. All the crew took time to answer our questions as construction moved ahead. The project moved along quickly and Josh contacted me several times to let me know what was happening. The pool was completed on time but because of the cold weather was not able to be used until the spring.
Early in the spring Lido pools returned to open my pool. Josh took the time to inform me how each of the different systems worked and what I needed to do on a daily and weekly basis.
The first weekend I made a mistake and the water flow stopped. I called Lido pools expecting that I would get a call back on Monday to help correct my mistake. 30 minutes later I had Josh calling my cell phone to help walk me through correcting the problem. I was impressed with this level of service
I use Lido pools to open and close my pool every year. The staff have been professional and prompt every time. They even went out of their way to open my pool quietly one year so as not to disturb the neighbours graduation party ( they were impressed with this).
I am happy to recommend Lido Pools to friends and family. Josh has a lot of knowledge and some very interesting custom designs.

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Living in Toronto
Living in Toronto
3 reviews North York, ON
8/10

Backyard pool

Josh was very patient with us and took the time to explain all of our options and help us design our perfect pool. Josh was up front with all costs, so there were no surprises. Thanks to Josh our backyard has become our oasis. We can't wait for the weather to warm up so we can get back there again!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lido Pools & Aquatic Services

Established since 1968, Lido has accumulated over four decades of knowledge and expertise specializing in the design and development of the greatest proven innovations in construction methods and components this industry has to offer. Our unique structural design is superior in strength, tried and tested for longevity and backed by the exclusive "Pool Elite Warranty Program", the most comprehensive guarantee available in the industry.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
Builders, designers & renovators of fine quality vinyl lined swimming pools, gunite swimming pools & prefab fiberglass - composite swimming pools & spas. Retailer of all pool & spa related products.
SERVICES
General Contracting Services, Design & Build, Renovation & Repair (major & minor), Liner Installations, Salt/Chlorine Generators, Leak Detection, Seasonal Openings & Closings, Spas & Hot Tubs, Sales of all Products. Toronto's first Jandy Pro-Edge Dealer.
BRANDS
Jandy, Zodiac, Hayward, Sta-Rite, Raypack, Pac Fab, Pentair, Rheem, Polaris, Dolphin, Barracuda, Kreepy Krauly, Aqualamp, Waterways, Viking Pools, Leisure Pools (Fiberglass), Artesian Spas, Nespa all tiled Spas, Bradford Stainless Spas, Canadian Hot Tubs, Latham Plastics, City Fiberglass, Riverflow, Speck Pumps, Fogco Misters, Fire by Design Fire Features, Open Aire Enclosures.
STYLES
Lido Geometric Series, Lido Lagoon Series, Lido Ornate Series, Lido Abstract Series, Lido Freeform series, Lido Lap & Resistance Pools, Lido Special Access Pools, Lido Standard Series, Custom Roman, Contemporary Geometric, Free-Form Lagoon, Lido Lazy River Series.
SPECIALITIES
Synergistic approach to custom design of unique vinyl lined swimming pools, that capture the opulence & aesthetics of gunite pools and the affordability & longevity of vinyl lined pools. Custom design of geometric all tiled concrete pools.
WEBSITE
http://www.lidopools.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
15
MEMBERSHIPS
Pool & Hot Tub Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
CPO
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Ten Year & Lifetime Structural Warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.