West Ontario Paving Ltd

Paving Contractors
Vaughan ON
Write a Review
Write a Review

HomeStars
Paving Contractors
West Ontario Paving Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

54%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for West Ontario Paving Ltd

Average customer rating:
4.6 10 (34 reviews)

Sort by

Danny from Mississauga
Danny from Mississauga
1 review Mississauga, ON
0/10

interlocking

They have all the big equipment needed but, they do not pay any attention to details Finished job looks like something that i would have done in high school construction class.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
4 of 4 people found this review helpful.
Was this review helpful?
Company Response

With all do respect we do take our work with pride and that is why we are in business since 1994. Having said that we have no idea who you are and if your going to talk like that please feel free to call the office we will be more than happy to take a look at what went wrong .
BTW there is not construction class In Highschool except for woodworking.
Have a nice day !!!!

Sandra from North York
Sandra from North York
2 reviews Toronto, ON
0/10

Driveway pavement and small interlocking

We contract West Ontario to repave our old driveway and add an extension and an small interlock job. They did the interlocking and first layer of pavement in 2010 and said that it needed to settle for a few months before doing the second layer. The next summer (2011) we called them, and they finished the second layer. Gaetano told us that the job should be good for at least 15 years. The next summer (2012), weeds started to came out through the pavement in the borders close to the yard. We called many times and there was always an answering machine. They never called back. When I left a message saying that I would put a complain in the Better Business Bureau they finally sent somebody without letting us know in advance and when nobody was at home, they patched a couple of the holes produced by the weeds, but they didn't see all of them. We kept calling and they never came back to us. In the summer of 2013 and 14 we called again many times because a crack started to form all along the driveway. By now, spring 2015 there is a crack running from the garage door to the curb. In the winter the borders of the crack raised by the formation of ice underneath. I left a message asking for a consultation (because all the messages explaining the issue went unanswered) and then they called me back. The lady that called was very aggressive, she said that the complaint should have been done after the first year and when I said that I called many times the first, second and third year, she said that there is nothing to do now. They said that they will send somebody to see and nobody came. I am calling and leaving messages almost every day and there is no reply.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
5 of 6 people found this review helpful.
Was this review helpful?
Rob from Mississauga
Rob from Mississauga
1 review Mississauga, ON
0/10

Front Steps and Walkway

We had our steps and walkway done by West Ontario Paving about 1.5 years ago. In the spring we noticed the steps had sunk about 4 inches and slope to the side. I have called West Ontario Multiple times Prior to the warranty expiring. Each time they promised they were coming to fix the steps but now they doen't even return my calls. DO NOT CONTRACT with this company!!!

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
Was this review helpful?
GS4 from Mississauga
GS4 from Mississauga
1 review Mississauga, ON
10/10

Asphalt - Driveway

Fortunately for us, we did not read The reviews on Homestar before signing the contract. They did an excellent job and the price was very competitive. Not all experiences are the same. Our's was very positive. We would definitely recommend this company to others. Thank you!

Approximate cost of services:
$2,009.00
3 of 4 people found this review helpful.
Was this review helpful?
Company Response

Thank You for giving us the opportunity of working for you. It is always a pleasure to deal with kind and understanding people as yourself . We try to always do our best and it pays off. Ones again
Thank you!!

carter from Mississauga
carter from Mississauga
1 review Mississauga, ON
0/10

EXPOSED AGGREGATE

DO NOT USE THIS COMPANY.HORRIBLE JOB ,ENDING IN HAVING TO HAVE THE CONCRETE REMOVED . IT WAS SO BAD THEY WERE USING CHEMICALS TO FIX THE BOTCHED JOB WHICH ONLY MADE IT WORSE.I MADE THE MISTAKE OF PAYING BEFORE JOB COMPLETED.THEY ONLY RETURNED $3500 FROM $6100 .
I AM NOW HAVING CONCRETE TRIMMINGS DO THE JOB PROPERLY.I AM PURSUING TO TAKE THEM TO SMALL CLAIMS COURT.

Approximate cost of services:
$6,100.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Unfortunately in life situations do occur that is out of our control and yes things do happen and mistakes are made we are only humans but I can assure you that we paid for our mistake. We completely removed the concrete and returned the full amount to Mrs.Carter not only $3500.00 like you say and we left you with an excavated job ready for the next company to complete. We did admit to our mistake and it would be nice at least for you to write the truth.
Have a Nice day !!!

Sue from Toronto
Sue from Toronto
1 review Etobicoke, ON
7/10

Stone work and repaving of front steps and walkway

Initially we were very happy with the service for repaving our flagstone frontsteps. The project was on time and on budget. There was a miscommunication about the colour of the stone and steps and they ressolved the problem. We even referred a friend who is doing their steps. However, subsequently I have left 3 messages about getting a quote for repaving the porch next to the steps and never heard back.

Review has 2 previous versions
Approximate cost of services:
$2,360.00
1 of 1 people found this review helpful.
Was this review helpful?
0/10

DO NOT USE WEST ONTARIO PAVING

I got my whole driveway done with asphalt and curb stones at edges of the driveway... they came dug up the driveway in 3 weeks and let it settle for 2 months.. they came and resurfaced it when we were not at home and late in the evening Mr. Gaetano came to collect the balance amount, at that point my wife noticed a dip in the driveway and pointed it out to him...he assured us that it a simple fix and will come by the next day and fix it. We trusted his word and gave him the balance money. It is 3 years and there is no sign of Gaetano or the guys who would have fixed it.. Every time it rains or wash my car on the drive way water collects in that dip. Now I notice cracks on the drive way. We have tried calling them several times with no response. PLEASE DO NOT USE THEM... Bad workmanship even worse customer service.

Approximate cost of services:
$2,950.00
3 of 3 people found this review helpful.
Was this review helpful?
Jeffrey Lobo in Oakville
Jeffrey Lobo in Oakville
3 reviews Oakville, ON
9/10

Interlocking and drive way paving

Got together with a punch of people on the street to get our driveways redone... Did a great job, was super friends and quick. Even recommended how to seal it later on without trying to sell the service himself. Also gave a thorough description on how to proceed with the newly paved driveway for the next few weeks in order to ensure it doesn't get messed up.

Only issue in the end was that the time from the date our original driveway was dug up and the new one was paved was very long. But that was also due to the constant raining during the month so really no fault in west ontario paving, in fact it was reassuring to know that they weren't going to proceed and due subpar work by doing it in the rain.

Approximate cost of services:
$5,000.00
3 of 3 people found this review helpful.
Was this review helpful?
jack in Richmond hill
jack in Richmond hill
3 reviews RICHMOND HILL, ON
4/10

repave drive way

the asphalt is not even and smooth . lots of big rock and very thin.
the car leave a deep mark next year. call them, no response. they lost all potential client on my street

Approximate cost of services:
$1,200.00
3 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about West Ontario Paving Ltd

West Ontario Paving is a full service contractor providing paving, interlocking, concrete and jewel stone services in the Toronto GTA area. We are a paving, interlocking and concrete contractor with the expertise to do any type of work.

The company was founded in 1994 and is a family-owned contracting business with over 35 years combined experience. West Ontario Paving enjoys the reputation of being one of Ontario's premier asphalt paving and interlocking companies. Our company code of ethics is built on the reputation of honesty, integrity and quality and customer service.

Paving Contractor in Toronto
West Ontario Paving specializes in both residential and commercial paving and services including driveway, patio, walkways, parking lots, retaining walls, landscape design, jewel stone and tennis courts.

CATEGORIES
Paving Contractors and Concrete Contractors
SERVICES
Asphalts Interlocking Concrete work Driveways Patios Asphalt repairs and surfaces Pot holes Retaining walls Specialty projects
WEBSITE
http://www.westontariopaving.com
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
cheques, e-transfers and cash.
LICENSES
City of Toronto , City of Brampton , Town of Oakville.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2000.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.