Two Men And A Truck

Best money I've ever spent. The two men who moved us were professional and very hard working. They moved our 2 bedroom apartment down 3 flights of stairs and into our new home. They went the extra mile upon delivery, carefully making sure boxes went into the proper rooms and that large pieces of furniture went where we wanted them. Would hire them again in a heartbeat.

About 1 week before the scheduled move date I asked to split my move into 2 parts, and was told that the total cost would increase only slightly due to the extra travel time. The first part of the move went fine but in fact just the first part alone ended up being more expensive than the estimate for the entire job. Of course I wasn't happy with this and spoke to the sales manager Mike. Mike was understanding and we agreed to share the extra costs 50-50. Mike just had to speak to the franchise owner John to get approval.

However John refused to do anything to keep my happy, even though it was their decision to send 3 guys instead of 5, which they said was the reason for the 50% price increase.

I then spoke to John who blamed me entirely for the extra costs. He said I should know whether I needed 3 or 5 guys, and I should know how much furniture will fill a truck. I'm not a moving expert so there's no way I could know.

John called me back the next day to say he is cancelling the second half of the move.

I have never dealt with a business owner like John before. He refused to accept any responsibility for the decisions his staff made about our move, and clearly has no interest in customer satisfaction.

I am very unhappy with John and the Toronto franchise of TWO MEN AND A TRUCK and would never recommend them.

The company was equipped to move my items. I didn't have much to move (only what was in my apartment), but they came and brought their tools for the furniture, and were on time arriving to my house and bringing it to my next. They charged a competitive price and I would go with them again!

From a move that was supposed to be simply from one floor in a building to another, we suddenly found ourselves in the position of having to put everything into storage at the last minute. Two Men and a Truck didn't miss a beat. They accommodated us in what had become a crisis and necessitated our changing the move 3 times. No problem. They were professional and efficient and under the most stressful of circumstances took control of the situation. Fragile items were wrapped carefully and handled appropriately. They had no problem following any specific instructions given to them and placed everything carefully into storage. We have used them before and will use them again. This is a mover you can trust.

the men who helped me move were kind, funny, careful, efficient and very, very capable. everything was packed with extreme care. The were very careful to not scratch floors when moving (even with very heavy pieces), and helped my put all the pieces back together in the new place. WIthout a doubt, they helped make a very stressful day enjoyable. would recommend to anyone!

I was very disappointed with the service, as I had used this company 3 yrs ago. They were late arriving, and took much longer for the move than estimated. I ended up leaving some things in the old apartment and going back to move them myself later. The estimate I was given was no where near the final cost of the move, and when I contacted the owner, he did not see that there was any problem with this, rather it was my fault.

Avoid this company, they arrived late and did not come with the additional boxes as requested. Most importantly the final bill for the services was 50% higher than the original quote. They did not reimburse nothing at the end for the inaccurate quote.

I had to leave the country for a couple of months and I was weary about hiring movers. A friend recommended 2 Men and a Truck moving services to me so I gave them a try. The 2 guys that showed up were very professional, hard working and friendly. I am very happy that I called them and surely will again when I need them.

I chose 2 men and a truck because of the phone call I had before booking. The person I spoke with on the phone (Paul i think) was forthcoming with information and answered all of my questions. While this company is not the cheapest, I decided to go ahead with them based on that phone call.

On moving day Shawn and Bill arrived. Very polite and got right to work.
The move took a bit longer than expected but that was because I asked them to disassemble and reassemble some furniture.
I absolutely trusted the guys with my stuff. Everything was treated with care and respect, even me. Appreciated.
Have already told some friends about the service.

I needed to move a couple blocks in downtown Toronto between two condos. I had a free 'onsite consultation' to asses the move. They said it was easy and could get it done in the elevator booking time I had indicated. They showed up late, disorganized, may have got 40% of the loading job done in my window and only because I stepped in and forcefully instructed them to stop prepping and get stuff out. I had to move the rest myself later that day. A lot of very poor judgement calls on their part, I would not trust them again. I had directly asked during the onsite pre-visit if supplies were included in the final quote they gave me, they said yes. When I went to sign the invoice of course it had increased 30% for supplies. This may have been a communication error as they indicated it was, but too many things went wrong with this move for me to be remotely forgiving.