Two Men And A Truck

Moving & Storage
Halton Burlington ON
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Two Men And A Truck
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91%

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Reviews for Two Men And A Truck

Average customer rating:
9.2 10 (775 reviews)

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Corey Miller from Toronto
Corey Miller from Toronto
2 reviews Old Toronto, ON
1/10

Moving within Toronto

About 1 week before the scheduled move date I asked to split my move into 2 parts, and was told that the total cost would increase only slightly due to the extra travel time. The first part of the move went fine but in fact just the first part alone ended up being more expensive than the estimate for the entire job. Of course I wasn't happy with this and spoke to the sales manager Mike. Mike was understanding and we agreed to share the extra costs 50-50. Mike just had to speak to the franchise owner John to get approval.

However John refused to do anything to keep my happy, even though it was their decision to send 3 guys instead of 5, which they said was the reason for the 50% price increase.

I then spoke to John who blamed me entirely for the extra costs. He said I should know whether I needed 3 or 5 guys, and I should know how much furniture will fill a truck. I'm not a moving expert so there's no way I could know.

John called me back the next day to say he is cancelling the second half of the move.

I have never dealt with a business owner like John before. He refused to accept any responsibility for the decisions his staff made about our move, and clearly has no interest in customer satisfaction.

I am very unhappy with John and the Toronto franchise of TWO MEN AND A TRUCK and would never recommend them.

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Luca Giovinco from Toronto
Luca Giovinco from Toronto
3 reviews Old Toronto, ON

First Review

9/10

Moving from Apartment to House

The company was equipped to move my items. I didn't have much to move (only what was in my apartment), but they came and brought their tools for the furniture, and were on time arriving to my house and bringing it to my next. They charged a competitive price and I would go with them again!

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Elaine Barrett
Elaine Barrett
13 reviews THORNHILL, ON
10/10

Move into Storage

From a move that was supposed to be simply from one floor in a building to another, we suddenly found ourselves in the position of having to put everything into storage at the last minute. Two Men and a Truck didn't miss a beat. They accommodated us in what had become a crisis and necessitated our changing the move 3 times. No problem. They were professional and efficient and under the most stressful of circumstances took control of the situation. Fragile items were wrapped carefully and handled appropriately. They had no problem following any specific instructions given to them and placed everything carefully into storage. We have used them before and will use them again. This is a mover you can trust.

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katya from Toronto
katya from Toronto
2 reviews Old Toronto, ON
10/10

moving

the men who helped me move were kind, funny, careful, efficient and very, very capable. everything was packed with extreme care. The were very careful to not scratch floors when moving (even with very heavy pieces), and helped my put all the pieces back together in the new place. WIthout a doubt, they helped make a very stressful day enjoyable. would recommend to anyone!

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Catherine Picheniuk from St. Catharines
Catherine Picheniuk from St. Catharines
1 review St. Catharines, ON
0/10

Two Men and a Truck

I was very disappointed with the service, as I had used this company 3 yrs ago. They were late arriving, and took much longer for the move than estimated. I ended up leaving some things in the old apartment and going back to move them myself later. The estimate I was given was no where near the final cost of the move, and when I contacted the owner, he did not see that there was any problem with this, rather it was my fault.

1 of 1 people found this review helpful.
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chris rocci from Stoney Creek
chris rocci from Stoney Creek
1 review Stoney Creek, ON
0/10

moving company

Avoid this company, they arrived late and did not come with the additional boxes as requested. Most importantly the final bill for the services was 50% higher than the original quote. They did not reimburse nothing at the end for the inaccurate quote.

2 of 2 people found this review helpful.
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Adam Jacobson from Toronto
Adam Jacobson from Toronto
2 reviews Toronto, ON
10/10

Moving

I had to leave the country for a couple of months and I was weary about hiring movers. A friend recommended 2 Men and a Truck moving services to me so I gave them a try. The 2 guys that showed up were very professional, hard working and friendly. I am very happy that I called them and surely will again when I need them.

1 of 1 people found this review helpful.
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elizabeth from Barrhaven
elizabeth from Barrhaven
2 reviews Ottawa, ON

First Review

9/10

move

I chose 2 men and a truck because of the phone call I had before booking. The person I spoke with on the phone (Paul i think) was forthcoming with information and answered all of my questions. While this company is not the cheapest, I decided to go ahead with them based on that phone call.

On moving day Shawn and Bill arrived. Very polite and got right to work.
The move took a bit longer than expected but that was because I asked them to disassemble and reassemble some furniture.
I absolutely trusted the guys with my stuff. Everything was treated with care and respect, even me. Appreciated.
Have already told some friends about the service.

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Kurt in King West
Kurt in King West
2 reviews Toronto, ON
0/10

Condo to Condo move

I needed to move a couple blocks in downtown Toronto between two condos. I had a free 'onsite consultation' to asses the move. They said it was easy and could get it done in the elevator booking time I had indicated. They showed up late, disorganized, may have got 40% of the loading job done in my window and only because I stepped in and forcefully instructed them to stop prepping and get stuff out. I had to move the rest myself later that day. A lot of very poor judgement calls on their part, I would not trust them again. I had directly asked during the onsite pre-visit if supplies were included in the final quote they gave me, they said yes. When I went to sign the invoice of course it had increased 30% for supplies. This may have been a communication error as they indicated it was, but too many things went wrong with this move for me to be remotely forgiving.

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sharon from North York
sharon from North York
1 review North York, ON
0/10

moving

after being told I had an easy move... deliberate misrepresentations were told when quoting. we were charged 350.00extra, numerous items were broken or damaged. not surprising since things were moved upside down.Not all things were moved so we had to hire someone else to go back and complete the job.---it was moving apt. to apt. no appliances etc.
it should have been easy and quick - it wasn't - it was a nightmare.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Two Men And A Truck

We’re the "Movers Who Care®". We're a lot more than two men and one truck when we need to be so no move is too big or too small.

With a 96% customer referral rate TWO MEN AND A TRUCK® is not just a moving company - We're a Customer Service Company that moves people. It's our goal to exceed your expectations on each and every move.

CATEGORIES
Moving & Storage
PRODUCTS
Cardboard Moving Boxes Wardrobe Boxes Moving & Packing Supplies
SERVICES
Home Moving Services Residential Moving Services Business Moving Services Office Moving Services Packing Services Short-term storage Long-term storage Climate controlled storage Piano Moving Junk Removal (Limited locations)
WEBSITE
https://twomenandatruck.ca
YEAR ESTABLISHED
2005
MEMBERSHIPS
Canadian Association of Movers (CAM)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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