Two Men And A Truck

Moving & Storage
Burlington ON
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HomeStars  >  Moving & Storage in Richmond Hill  >  Two Men And A Truck  >  Should have done it ourselves..
Private User
Private User
Private User reviews Toronto, ON
0/10

Should have done it ourselves..

Enlisted their services before when we moved to Kingston to Toronto and they were great. My most recent experience (Dec. 10, 2016) was awful. The movers complained the moment they arrived, immediately saying that it will go over 4 hours (quoted time). The movers were rude and had a lot of attitude. They were mishandling fragile boxes and luckily none of the fragile pieces broke. One of the movers demanded that we repack boxes because they were "too heavy" when my 115lbs wife can lift the box. One of the movers was on the phone making plans with his friends and complaining about how much he had to move and how it was cold. They were moving purposefully slow to drag the time so my family and I started loading our cars and helping carry boxes. They also blocked the street we were moving from with their truck and when we suggested they move their truck so other cars can get out of the way, they said "we are not your slaves!" This was not the service I expected especially after paying close to $800 for the move. Look elsewhere for movers.

Approximate cost of services:
$800.00
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Company Response

We're very sorry this was your experience. It's not how we train our movers or how we do business. We'd appreciate it if you could please contact our customer care team so we can look into this further: customer.service@twomen.ca