repair to Kitchenaid Superba built in fridge
OMG. Do not use this company to repair your appliances. They don't take responsibility for their incorrect diagnoses or the work they have done. We were recently told that a part they replaced a few months ago needed to be replaced again. They deemed it "defective" and will not replace it for free. We really got taken by this company. We spent 3000 plus, our fridge is still now working and we now have to buy a new refrigerator. They don't know what they are doing and if the fridge is unfixable they should say so.
- Approximate cost of services:
- $3,000.00
- Company Response
TAS warranty for parts is 90 days and labour 30 days. If replaced part failed past 90 days then nothing we can do. We need to purchase part to replace defective one and so customer would need to pay for it as well. We purchase our parts from manufacture so if there is an issue like the one above, customer can always contact manufacture directly to complain about it. Please call us back to get right telephone number.