Torlys Smart Floors

Formerly Torlys Simple by Design
Floor Retailers
1900 Derry Rd E. Mississauga ON L5S 1Y6
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Torlys Smart Floors
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58%

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Reviews for Torlys Smart Floors

Average customer rating:
5.8 10 (40 reviews)

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L in Toronto
L in Toronto
0 reviews Milton, ON
4/10

Nosing doesnt match the vinyl plank colours

Ordered Waverly in vinyl plank for floors upstairs and also my stairs. Loved the colour, however when the nosing arrived for the stairs it was a COMPLETELY different colour with pinky / taupe undertones and our contractor brought it to our attention fortunately. We double checked the boxes and yep, it said Waverly.

I caution anyone getting their stairs done to check whether the nosing matches. We chose to get our contractor to use hardwood instead and stain it to match and he did a much better job. Absolutely ridiculous when you think about it.

Approximate cost of services:
$4,000.00
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Shirley M
Shirley M
0 reviews Burlington, ON
10/10

Living room and basement reonvation

We had vinyl installed in the living room and laminate installed in the basement. Quality is Top Grade and service was outstanding - Torlys is easy to deal with and very professional. We have received many compliments from friends and family - and we tell them Go Torlys all the way- you wont regret it!

Approximate cost of services:
$3,000.00
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Company Response

Hi Shirley, thanks for the review and sharing the pics. We are so glad you love your floors! - TORLYS Team

Ian  from Mississauga
Ian from Mississauga
0 reviews Mississauga, ON
10/10

Tory's Smart Floors

This is the fourth project in which I have used Tory's flooring. The first was over 30 years ago and more recently install their cork flooring in a porch and have just completed my living/dining room with the SuperSolid 3. Their product is well manufactured, installs easily and best of all, looks great!

Approximate cost of services:
$5,000.00
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Company Response

Hi Ian, thanks for the review and sharing your experience with your projects over the decades. We are so glad you love your floors! - TORLYS Team

Private User
Private User
Private User reviews Waterloo, ON
10/10

Comfortable and easy to maintain

We had Torly's Artisan Premiere Hardwood flooring installed in our main floor and loved it so much we had it installed in the bedrooms and hallways. It is so soft underfoot, I don't miss my carpet at all. The colour is warm and works with my both BM Natural Linen and Revere pewter (grey). We have a lot of traffic in our house, but we wash the floor with a vinegar water solution, and the floors look brand new 3 years later. My husband installed the floors, and he said it was easy to work with. It is environmentally friendly, renewable resource. You can't go wrong with Torly's products, I would highly recommend it.

Approximate cost of services:
$4,000.00
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Company Response

Hi there, thank you for the 10-star review- we are thrilled that you love your floors! FYI- Consider our EcoCare Cleaning Kit for regular floor cleaning. Enjoy! - TORLYS Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

Full house reno

We installed the Kerns Oak SuperSolid 5 throughout our entire house and absolutely love it. The colour was an amazing modern mix of grey and brown that changes in different lighting.

It was super easy to install with the underlay, the variation in the boards gave the classic hardwood look that feels great under your feet

Approximate cost of services:
$10,000.00
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Company Response

Hi there, thank you for the 10-star review, your feedback means a lot. We are so happy you love your floors! - TORLYS Team

Disappointed
Disappointed
0 reviews Lethbridge, AB
0/10

Torlys vinyl plank flooring

In just 4 short years some vinyl planks are now cracking and peeling. Called Torlys regional manager who said this has only happened once before and they will not cover this under warranty. A simple fix but they couldn’t be bothered.

Approximate cost of services:
$6,500.00
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Company Response

We are very sorry to hear of your negative experience with TORLYS vinyl flooring. Please email marketing@torlys.com with additional information and we will look into any possible solutions. Thank you.
-The TORLYS Team

Private User
Private User
Private User reviews Mississauga, ON
2/10

Brand new summer home with in-floor hearing and torly cork floor recommended

We built a new home with in-floor heating. Florr company recommended Torly’s cork flooring. We love the look of it but the slightest move of furniture, the movement of a chair from the table and any marks are permanent (went to Torly dealer who gave us Torly cleaner and it does NOthing). We are only two adults and walk about looking at the floor with all its marks and smudges that cannot be removed. We are super careful and we cannot enjoy our new home because we have to constantly worry about the floor.
We would NEVER EVER recommend this product. We are thinking that we will have to tear it up and replace.

Approximate cost of services:
$15,000.00
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Company Response

Hi there, we are sorry to hear of your negative experience with TORLYS Cork Flooring. Please DM us at marketing@torlys.com with additional information and we will look into any possible solutions. Thank you.
-The TORLYS Team

Valerie in Toronto
Valerie in Toronto
0 reviews Mississauga, ON
10/10

Floor reno

I love my Torlys floors! We recently installed vinyl floors in our apartment and they look great! They were easy to install and I’d recommend them to anyone looking for a new floor option

Approximate cost of services:
$5,000.00
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Company Response

Hi Valerie, thank you for the great review. We hope you love your floors!
- The TORLYS Team

Ronny in Toronto
Ronny in Toronto
1 review Vaughan, ON
0/10

Torlys Engineered Hardwood flooring

Stay away from Torlys Engineered hardwood flooring. It’s been a disaster, we had a number of boards delaminate and when they came out to service claiming they have some special tool to replace the board all they did was apply wood glue. We now have more boards delaminating and also cracking. It’s not a product that lives up to their claims and warranty!

Approximate cost of services:
$10,000.00
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Company Response

Hi Ronny,

We're sorry to hear you've had a negative experience with TORLYS floors. We'd like to look into this issue further, have you contacted the dealer you purchased the floors to notify them of the additional cracking so they can speak with our claims department?

We are looking forward to hearing from you.

Thank you,
The TORLYS Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Huge help!

I was a having hard time choosing the colour I wanted for my floors and was thrilled when torlys told me I could order samples for ease of selection! Great customer service!

Approximate cost of services:
$4,000.00
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Company Response

Hi there, we are thrilled to hear you got your free samples to help with the selection process. Be sure to tag us in your install! :)
Thanks
The TORLYS Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torlys Smart Floors

We have one of the most diverse and unique flooring collections in the industry—hardwood, laminate, leather and cork. We design easy-to-install planks and tiles that simply click together without glue or nails. See all the different colours, patterns, and textures that will enhance any room! For more information on products ...
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