Shipton's Heating & Cooling Ltd

I cannot express how amazing it is to deal with patient, knowledgeable and friendly people. Besides having Shiptons install a AC unit in a very tricky location, I have several occasions to call Shiptons after hours for emergency service. Every time I have been blown away by the customer experience. Service members are never in a rush or dismissive and they genuinely seem to care about your well being. I will continue to use and recommend Shiptons no matter where I move.

I’m on the service plan so I have them look at my furnace and air conditioner for maintenance once a year as well there are some discounts on services. I found this to be cost-effective and it’s helpful if there’s ever a problem. The technician was really good , very thorough and explained everything thoroughly which I appreciated. The service plan is also good in the event you have an emergency with your furnace in winter the members usually take priority in terms of service calls.

Serviceman performed annual maintenance as well replaced the filter.
He was very professional and very courteous.

Ralph was a hero! He wouldn't stop fixing the problem because he wouldn't leave my 88 year old mother in the cold!
Thank you Ralph!

Excellent service over the last 3 years! On time as scheduled and professional. This work is required to maintain home insurance and safety and we have a service policy with Shiptons. Thanks

Nelson attended promptly at 0800hrs and proceeded to go over my furnace ( Shipton install in Nov. 2018 ) and was very meticulous and professional. The peace of mind of getting regular maintenance makes for problem free winters. This company is on the ball in regards to customer satisfaction.

Had a great experience with having our ducts cleaned. Our service tech William was friendly, efficient and knowledgable. We are very pleased with the service we received from Shiptons. Thanks so much!

I called in the AM, as my furnace stopped blowing hot air. The company accommodated my work hours and came after I came home from work, on time exactly as discussed. Justin, my tech was amazing. Friendly, knowledgeable, professional. He found the issue, fixed it. He then further checked my furnace for other possible issues, tested my CO2 exhaust and made sure everything was ok. I signed up for their monthly maintenance plan so then will check my AC and furnace going forward before issues pop up. 100% happy with Justin and strongly recommend him. I definitely want him taking care of my home HVAC issues going forward!!!

Installed a UV filter
Very fast, very pleasant and very efficient
I had no issues with cleaning up
We are in difficult times. The technician kept his distance and was wearing gloves and covers on his shoes
Highly recommended

This is my first review of two reviews. The first cost me $300.

Almost a year ago I had them come over because my furnace was making a clicking sound. I also asked if they could look at hooking up my air humidifier unit on the side of the furnace. No problem the lady said. After 3 hours and a phone call form the wife who said the lady was panicking after telling her that the furnace my be wrecked, the lady went and called her boss. After another hour it was fixed.

This is my second review. I was quote $3000 and did not pay.

Because I was sold on a service warranty package from my first purchase, I called them again. Bad idea.

A person that I thought was a tech showed up, and pitched my wife on purchasing a new furnace. She called concerned and we called a friend of a friend who does HVAC for a second opinion. Our friend replaced the fan and it cost me a total of $200 for the fix.

Shame on you Shiptons.