Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
Hamilton ON L8H 4R8
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Heating & Air Conditioning
Shipton's Heating & Cooling Ltd
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91%

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Reviews by rating (past 12 months)

Reviews for Shipton's Heating & Cooling Ltd

Average customer rating:
8.9 10 (156 reviews)

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Private User
Private User
Private User reviews Burlington, ON
10/10

Service call

Your service call by Ben was excellent, he was very knowledgeable ,
professional and helpful we certainly will recommend your company to friends and family
Thank you

Approximate cost of services:
$13,000.00
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Company Response

Thank you for your kind words! We're thrilled to hear that Ben provided you with excellent service and demonstrated professionalism and expertise. Your recommendation means the world to us, and we're grateful for your support. If you need anything in the future, don't hesitate to reach out! 😊

Anne
Anne
2 reviews Hamilton, ON
10/10

Furnace not working

Called Shipton's on the weekend as the furnace had stopped. Justin the (technician) called a bit later and tried to help me to reset it but it didn't work so he said they were busy and would call me before he comes. I just stepped out for an hour and got a call he was in my driveway....he came in and fixed it in no time at all. Very please with the service and promptness!

Approximate cost of services:
$170.00
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Company Response

Thank you for sharing your experience! We're so glad Justin could provide prompt and effective service, even on a busy weekend. We strive to ensure your heating needs are addressed as quickly and efficiently as possible. Your satisfaction is important to us, and we appreciate your trust in Shipton's! 😊

DFC58 in Hamilton
DFC58 in Hamilton
2 reviews Hamilton, ON
10/10

Furnace replacement

Highly recommend them. We were impressed from the original service visit,through Dan sales and Gary installation by the professionalism. Will be on touch when AC unit needs replacement. Thanks

Approximate cost of services:
$8,500.00
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Company Response

Thank you for your kind words and recommendation! We’re delighted to hear you were impressed with the professionalism from start to finish, from the service visit to Dan in sales and Gary during installation. We look forward to assisting you when it’s time for your AC replacement. Thanks again for choosing Shipton’s!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnace and Air Conditioner

The Installers Gary & Mike did an expert, professional job for us. They communicated well, were very polite & answered all the questions we had. We highly recommend Shipton's Heating & Cooling Ltd

Approximate cost of services:
$13,000.00
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Company Response

Thank you for your wonderful feedback! We’re thrilled to hear that Gary and Mike provided expert, professional service and took the time to answer all your questions. Communication and politeness are key values we strive for, and it’s great to know they delivered. Your recommendation means a lot to us, and we’re here whenever you need us!

Patricia in Toronto
Patricia in Toronto
1 review Hamilton, ON
10/10

Annual check on Furnace

Shiptons continues to be an outstanding company.
They stand by their products.
Josh was our service provider for our annual check on our furnace, excellent, couldnt ask for better.
Also, Terry in the office always makes time to answer any questions and make you feel like you matter.
We pay an annual service fee so my cost is an estimate, they insist Home Stars insist I leave one.

P. Cape

P. cape

Approximate cost of services:
$7,900.00
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Company Response

Thank you for your kind words and for highlighting the exceptional service from Josh and Terri! We’re thrilled to hear that your annual furnace check went smoothly and that our team made you feel valued. Standing by our products and ensuring our customers feel supported is what we strive for every day. We truly appreciate your continued trust in Shipton’s and look forward to serving you again!

Les, Ancaster
Les, Ancaster
2 reviews Hamilton, ON
10/10

Service & Repair

Shipton's installed our furnace in 2015 and we signed on for the very reasonable monthly payment for annual service. Thanks to regular yearly maintenance we have been problem free until recently when we tested the furnace in readiness for winter. The problem was quickly diagnosed by Owen (who is a mine of knowledge and information) new parts ordered and quickly installed. All covered under the 10 year warranty.
Every person we have had contact with at Shipton's over the past (almost) 10 years has been polite, friendly, efficient and knowledgeable and a pleasure to deal with. They honour their warranty...no questions asked.
I have nothing but very positive experiences with Shipton's and would have no hesitation in recommending them and will certainly continue to use their service as and when the need arrises.

Approximate cost of services:
$10.00
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Company Response

Thank you for sharing your experience and for being a loyal Shipton’s customer for nearly a decade! It’s fantastic to hear that regular maintenance kept your furnace running smoothly and that Owen quickly diagnosed and resolved the recent issue under warranty. We’re proud to have a team that’s polite, efficient, and knowledgeable, and we’re delighted you’ve had such positive interactions with us over the years. Your trust and recommendation mean the world to us, and we look forward to continuing to provide exceptional service whenever you need it!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Duct and Motor cleaning

Ahmed and Owen both arrived promptly at 8:30 a.m. Friendly and professionally they went to work. Owen worked in the basement cleaning the heating and air conditioning motors while Ahmed went about the house cleaning the air ducts. Both gave an easily to understand report, cleaned up, and said goodbye. We inherited this unit when we bought the house and are now confident the Shiptons will keep our unit running in the years to come. This is not the first time we used Shiptons and certainly wont be the last!

Approximate cost of services:
$800.00
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Company Response

Thank you for your wonderful review! We’re delighted to hear that Ahmed and Owen provided prompt, friendly, and professional service while ensuring your heating and air conditioning systems are in top shape. It’s great to know their clear explanations and thorough cleanup left you confident in your system’s care. We truly appreciate your loyalty to Shipton’s and look forward to continuing to serve you in the years to come!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Duct cleaning

Ahmad showed up on time. He did a wonderful job. He was very detailed & respectful. Our ducts are definitely cleaner & the air smells much better. Would definitely use this service again. Shiptons is a really good service co. in my opinion.

Approximate cost of services:
$620.00
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Company Response

Thank you for your kind words! We’re so pleased to hear that Ahmad provided detailed, respectful service and left your ducts cleaner and your air fresher. Your satisfaction means a lot to us, and we’re thrilled to know you’d use our services again. We truly appreciate your recommendation and look forward to assisting you in the future!

Private User
Private User
3 reviews Hamilton, ON
10/10

Heat Pump Installation

Scott was a very knowledgeable and experienced professional.
From the initial evaluation with a competitive price, project plan- rework lines, duct work, and reset furnace, and system installation its clear they were with the right company for our new heat pump.
Ian lead technician was very experienced and knowledgeable.
His two assistants were great. The team were very responsive to answer questions and managed to make several small changes to accommodate me.
They finished the installation in set two days time. It is nice to have
home comfort back in our home.
We are very satisfied with all the work completed.
I highly recommend Shiptons for any of your heating, cooling needs.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your detailed and thoughtful review! We’re thrilled to hear that Scott, Ian, and the team provided knowledgeable, professional service throughout the entire process of your new heat pump installation. It’s wonderful to know they were able to address your questions and accommodate your needs while completing the project on time. Restoring comfort to your home is what we strive for, and we’re so glad you’re satisfied with the results. We truly appreciate your high recommendation and look forward to serving you again in the future!

Bonhom
Bonhom
1 review Hamilton, ON
10/10

Unexpected Service Need

The capacitor on our A/C unit stopped working, causing the unit to not produce any cool interior air. I phoned Shiptons at 8am and the service work was completed by 1pm. Great response! Thank you Kelly, Eddie and Stephen .

Approximate cost of services:
$300.00
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Company Response

Thank you for your wonderful review! We're so glad we could respond quickly and get your A/C unit back up and running the same day. Kelly, Eddie, and Stephen will be thrilled to hear your kind words. We appreciate your trust in Shipton's and look forward to assisting you again in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shipton's Heating & Cooling Ltd

Shipton's Heating & Cooling is the oldest family owned and operated heating and air conditioning contractor in Canada. We are now celebrating our 95th year of providing total home comfort. We have built a reputation over the last 95 years on Highest quality, true value and fastest service. We offer Installation, Maintenance and repair on Furnaces, Air Conditioners, Boilers, Water Heaters, Fireplaces, Gas Line Installations, HRV'S, Humidifiers, Hepa air cleaners and provide Duct Cleaning and Indoor Air Testing for all residential and light commercial applications. 2 Year 100% Money Back - Satisfaction Guaranteed!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Boilers, Air Conditioners, Water Heaters, Firepalces, Gas Line Installation, HRV'S, Air Cleaners, UV Light purifiers, Humidifiers
SERVICES
Furnace and Air Conditioner Installation, Inspection, Maintenance and Repair. Boiler Installation, Maintenance and Repair. Water Heater Installation, Repair and Rentals. Fireplace Installation, Repair and Maintenance. Duct Cleaning. Home Comfort Protection Plans. Indoor Air Quality Testing.
BRANDS
Coleman, York, Bryant, Goodman, Weil-Mclain, Fujitsu, White Rodgers, Greentek, Reznor, Schwank, Aprilaire, Sanuvox
WEBSITE
https://www.shiptons.ca
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
30
LICENSES
Technical Standards and Safety Authority (TSSA). Certificate # R00224
MEMBERSHIPS
HRAI, CFIB, Hamilton and Stoney Creek Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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