Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
141 Kenilworth Ave North Hamilton ON L8H 4R8
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Heating & Air Conditioning
Shipton's Heating & Cooling Ltd
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77%

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Reviews by rating (past 12 months)

Reviews for Shipton's Heating & Cooling Ltd

Average customer rating:
8.6 10 (112 reviews)

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John in Hamilton
John in Hamilton
1 review Hamilton, ON
10/10

Maintenance

Have dealt with Shipton's for approximately 5 years now and have always found them to be a pleasure to deal with. They always give an arrival time for their technicians and have always arrived on time. All the technicians I have dealt with are very professional and know there tasks.
I have one of their maintenance agreements which I find quite reasonable and would recommend.

Approximate cost of services:
$18.99
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Company Response

Thanks so much for the glowing review and recommendation. If you need anything in the future please don't hesitate to contact us!

Mike in Hamilton
Mike in Hamilton
3 reviews Hamilton, ON
10/10

Furnace and AC install

Marty Cobey and Matt Russell were efficient and very knowledgable in their trade. The install was flawless and their instructions were clear on the proper use of both units. The arrival on time and the cleanup after was appreciated.

Approximate cost of services:
$9,500.00
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Company Response

Thanks for the great review! Please don't hesitate to contact us in the future for all of your home comfort needs!

Laura S.
Laura S.
2 reviews Hamilton, ON
10/10

Ductless Split installation and repair of some of our ductwork

Despite having some issues getting our phone calls returned initially in the summer, we persisted since our neighbors were very happy with their work. We are glad we persisted and happy with the results. Staff were helpful and informative, they left our place tidy and did a thorough job and went above and beyond to clean up the kind of messy and odd patch jobs that previous owners did in the basement.

Thank you Scott Shipton for the quote, and thank you also to staff Matt Russell and Marty Coby for your diligence. Much appreciated!

Approximate cost of services:
$6,500.00
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Company Response

Thanks so much for the feedback and positive review! We're so happy that you're happy! If you need anything in the future please don't hesitate to contact us!

Private User
Private User
Private User reviews Hamilton, ON
7/10

Duct work

I had to call a few times to get someone out to look at the job.
The quote was far in comparison to other companies I had called.
The two technicians Marty and Matt are real professionals. They work fast , clean, explaining everything they needed or had done and answering any questions. The work looked great at the end of the day.

Approximate cost of services:
$4.00
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Company Response

Thanks so much for sharing your experience! Please don't hesitate to contact us for all your future heating and cooling needs :)

L. Browne from Hamilton
L. Browne from Hamilton
3 reviews Hamilton, ON
10/10

Furnace & A/C Install

Marty C. and Matt have just left my home after a nearly two day install, and there's just not enough good things to say about my entire experience with Shipton's. From Katy who provided me with several options and comprehensive quotes to Matt and Marty who were courteous, friendly and professional at all times, I would recommend Shipton's all day long. Both techs were extremely respectful and considerate of the space they were working in and came up with great workarounds in order to avoid unsightly intrusions in the rest of my finished basement. Amazing work from these fine gentlemen! Consider me extremely impressed.

Approximate cost of services:
$9,500.00
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Company Response

Thanks so much for the great review! Please don't hesitate to contact us for all your heating and cooling needs :)

Shane in Hamilton
Shane in Hamilton
2 reviews Hamilton, ON
10/10

A/C Maintenance

I pay for a maintenance package that includes 1 visit per year for A/C maintenance and 1 visit per year for Furnace maintenance. This visit for the A/C maintenance was done by Nathan Lewis. He was professional and completed the maintenance quickly and efficiently.

Approximate cost of services:
$0.00
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Company Response

Thanks so much for your great review! We're so happy that you're happy!

Giuliano in Hamilton
Giuliano in Hamilton
2 reviews Hamilton, ON
10/10

New Water tank

This is the 2nd time I have used Shipton's and they impress me every time. Katy came by to provide us with a quote, very professional and explained some of the different options. We decided to go with a larger tank than what we had. Marty and Matt arrived on time and ready to go. They went over the plan for the installation and answered a few questions I had on location of the new tank. They did the job in less time than expected and left the area clean. They were both very easy to chat with during the installation. I'm very pleased with everything, thank you :)

Approximate cost of services:
$1,500.00
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Company Response

Thanks so much for sharing your experience and your great review! Please don't hesitate to contact us if you need anything else :)

Dan in Hamilton
Dan in Hamilton
2 reviews Hamilton, ON
10/10

Gas line replacement, stove hook up

Moved into a new house in August. Decided we were going to swap the electric appliances for natural gas. Called Shipton's, and they sent a lady out to provide a quote. The original quote was $1400 for roughly 150 feet of gas line, plus stove hookup.

We went ahead and bought a stove, and contacted Shipton's to come and do the work. The two technicians were professional and polite. They told me everything that they would be doing, and provided a timeline. While they got started, I chilled in the yard playing with my dog.

About 25 minutes into the job, one of the techs (Nick, I believe his name was) came and got me, and expressed they'd found a problem. He showed me the gas lines running into the house, and the connection to my furnace - all were done with thread protectors, instead of actual couplings. Not only is this illegal, it's incredibly dangerous. After a quick consult with the office to get a new quote, they arranged to come back early on my next day off to start work.

Overall, the scope of the job changed from simply having a line run to having every gas line in the house replaced, with a manifold installed so that each item could be shut off independently (furnace, water heater, fireplace, stove and a spare drop left for the dryer that I'm still waiting on delivery of.)

While it cost far more than originally estimated, that's due to a change in scope of work, rather than any upselling or problem with the company themselves.

I cannot speak more highly of Shipton's, the professionalism of the contractors, or the quality of the work done. Excellent in every regard!

Approximate cost of services:
$3,000.00
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Company Response

Thanks so much for sharing your experience and the great review! Please don't hesitate to contact us for all your heating and cooling needs :)

doug in Hamilton
doug in Hamilton
2 reviews Hamilton, ON
10/10

Excellent Furnace/AC Installation Service

Luch and Kevin were at our place for two days to install a new furnace and air-conditioning service. We were very pleased with the excellent and knowledgeable service they provided during the installation. These gentlemen are great workers and always took the time to answer our questions. We are very pleased with the installation. Thanks Luch and Kevin!

Approximate cost of services:
$9.00
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Company Response

Thanks so much for the great review and your business! Please don't hesitate to contact us if you need anything in the future :)

Kim Solga in Hamilton
Kim Solga in Hamilton
4 reviews Hamilton, ON
10/10

Furnace and water heater install

Shipton's have provided me with super service from beginning to end. The quote process was painless and extremely clear; my options were outlined for me in a way that made me feel confident I was being provided with the best products for me and my living situation, without unnecessary extras. Katy has been a reliable and generous point person, and Jared and Marty were polite, friendly, efficient, tidy, and very kind to my dog. Further, I felt confident in their expertise and the information they provided me.

Approximate cost of services:
$6,500.00
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Company Response

Thanks so much for the great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shipton's Heating & Cooling Ltd

Shipton's Heating & Cooling is the oldest family owned and operated heating and air conditioning contractor in Canada. We are now celebrating our 95th year of providing total home comfort. We have built a reputation over the last 95 years on Highest quality, true value and fastest service. We offer Installation, Maintenance and repair on Furnaces, Air Conditioners, Boilers, Water Heaters, Fireplaces, Gas Line Installations, HRV'S, Humidifiers, Hepa air cleaners and provide Duct Cleaning and Indoor Air Testing for all residential and light commercial applications. 2 Year 100% Money Back - Satisfaction Guaranteed!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Boilers, Air Conditioners, Water Heaters, Firepalces, Gas Line Installation, HRV'S, Air Cleaners, UV Light purifiers, Humidifiers
SERVICES
Furnace and Air Conditioner Installation, Inspection, Maintenance and Repair. Boiler Installation, Maintenance and Repair. Water Heater Installation, Repair and Rentals. Fireplace Installation, Repair and Maintenance. Duct Cleaning. Home Comfort Protection Plans. Indoor Air Quality Testing.
BRANDS
Coleman, York, Bryant, Goodman, Weil-Mclain, Fujitsu, White Rodgers, Greentek, Reznor, Schwank, Aprilaire, Sanuvox
WEBSITE
http://www.shiptons.ca
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
30
LICENSES
Technical Standards and Safety Authority (TSSA). Certificate # R00224
MEMBERSHIPS
HRAI, CFIB, Hamilton and Stoney Creek Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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