Reliable Carpet & Upholstery Care Inc

Carpet & Rug Cleaning & Repairing
270 Carlaw Ave Toronto ON M4M 3L1
Write a Review
Write a Review
Website
HomeStars
Carpet & Rug Cleaning & Repairing
Reliable Carpet & Upholstery Care Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Reliable Carpet & Upholstery Care Inc

Average customer rating:
10 10 (193 reviews)

Sort by

Francesca in Old Toronto
Francesca in Old Toronto
0 reviews Toronto, ON
10/10

Carpet and upholstery cleaning

It was my first time using Reliable. Sean arrived and was so pleasant, unobtrusive and very knowledgable. He did an amzing job and got all the stains out if my white chairs and carpet. I will use them again - and will trust them to clean my Persian area rugs in a few weeks.

Was this review helpful?
Company Response

Great to hear Francesca. We look forward to further servicing your cleaning needs.
Thanks for the feedback.

Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet cleaning

I just had the three carpets I had sent out to be cleaned by Reliable Carpet and Upholstery Care returned. They were cleaned much better than a company I had used previously. Tsultrim and Chris did a terrific job in putting them back where they belong, which included lifting a heavy bed., which was much appreciated. Tsultrim was particularly conscientious in getting the job done right for a fussy customer (me!). I will definitely use this company again in the future, and recommend them highly.

Was this review helpful?
Company Response

Thank you for the feedback. We look forward to hearing from you again!

Kim fielding  in Toronto
Kim fielding in Toronto
3 reviews Toronto, ON
10/10

Ask for Shawn

Service was exceptional. Shawn was supposed to be at my home between 11am and 1pm. He called me at 11:01 from my garage door. Shawn was so knowledgeable, professional and exceeded my expectations. He knew exactly what to do with different carpets in my home and worked hard for 2 hours. I have used many carpet cleaning companies over the last few years and have NEVER been as satisfied as I am today. Thank you Shawn.

Was this review helpful?
Company Response

Customer satisfaction is our main goal. Thanks for the good word.

Pat in North Toronto
Pat in North Toronto
8 reviews North York, ON
10/10

Basement stairs and TV room

The carpeting on our basement stairs and TV room were soiled and needed a good cleaning. I decided to give Reliable Carpet a call. It was a good decision.
Everyone I have dealt with on the Reliable team is great and the cleaning was done to our satisfaction.
Ivan was the technician who came in to do the cleaning. He is knowledgeable and welcomed my questions. I also found him to be personable, polite, detail-oriented, conscientious and thorough.
After the work was completed and the cleaning solution dried, it appeared that the stairs needed more attention. I contacted Lindsay at Reliable who offered to have the stairs redone so that we are satisfied with the work. Gord and Dave came in to deal with the issue at hand. Both are very pleasant, conscientious and they did a good job.
Based on the carpet cleaning we needed, we highly recommend Reliable. What a responsive and courteous team. A job well done! Thank you. Pat

Was this review helpful?
Sue Toronto in Old Toronto
Sue Toronto in Old Toronto
1 review Toronto, ON
10/10

Customer service lives here

From the first call to discuss the cleaning needed for my area rugs to pickup, delivery and final installation, alll services exceeded my expectations. Special thanks to the pick up team and Tsultrim and his co-worker for the delivery and installation of the rugs. They were courteous, friendly and all was executed with a high level of professionalism. Definitely the first and only choice for carpet cleaning and repairs.

Was this review helpful?
Caroline in Scarborough
Caroline in Scarborough
1 review Toronto, ON
10/10

Red wine stain on new club chair

Excellent service! We had a red wine stain on a brand new club chair and were worried about getting out the stain. I emailed on Sunday and received a prompt email back first thing Monday morning to arrange an appointment. Frank, the technician, came within the suggested time frame on Thursday morning. He was amazing - professional and fantastic. The stain is out and the chair looks great. We'll definitely have them back to do annual cleaning of the chairs and will use them for any other needs like area carpets and other upholstery. Highly recommend them.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Sofa cleaning

I am completly satisfied. Shawn did a professional courteous job. He arrived on time. Worked quietly and efficiently. Would highly recommend to anyone.
Sofa looks fresh and will use them again.
Rebecca

Was this review helpful?
Marilyn in  SouthEtobicoke
Marilyn in SouthEtobicoke
5 reviews Toronto, ON
10/10

Upholstery Cleaning

I recently had Reliable cleaning my living room and dining room furniture. I have used their service several times previously and have always been very satisfied with their service and results. Ivan was the technician who attended the last couple of times and I found him to be polite, knowledgeable and very thorough. The cleaning job was more than satisfactory. I highly recommend this company for all of your carpet and upholstery cleaning needs.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service

I used this company today to have my cream coloured couch cleaned. The serviceman showed up right on time, and was very thorough in cleaning the couch. He had some very helpful suggestions for the ongoing care of the saga too. I am very pleased!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and your business.

M in Whitby
M in Whitby
1 review Whitby, ON
10/10

Sofa cleaning

Super easy to book my appointment and get a phone quote from a very pleasant & competent receptionist. Technician called ahead to confirm eta, showed up exactly as promised. Hard working & professional technician said he could clean and brighten our light tan sofa and now it looks like new. AWESOME. Took a huge amount of effort, probably more than they anticipated, and they still honored the quote. I hate maintenance costs, but this was money very well spent with the right people. Totally satisfied.

Was this review helpful?
Company Response

Thank you for your business and the great review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Carpet & Upholstery Care Inc

Reliable Carpet & Upholstery Care
Reliable Carpet Care offers the best in carpet, area rug and furniture cleaning anywhere in the Greater Toronto Area. Repeat customers and referrals are at the core of our business. Try us out. You'll want to recommend us to your family and friends too. Call today to book an appointment (416) 461-4006

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Carpet Cleaning | Area Rug Cleaning | Upholstery Cleaning
WEBSITE
http://www.reliablecarpet.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, cheque, credit cards, debit cards
MEMBERSHIPS
BBB, CleanTrust Certified, Inspection cleaning and Restoration Certification
WORKERS COMPENSATION
Yes
BONDED
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.