Reviews

10/10

Two area rugs, 6x8 and 8x10, in dire need of cleaning due to my Goiden Retriever bounding around. A Queen Anne accent chair in a silk fabric with noticeable yellowish-brown water marks from when I tried to clean cat vomit. My efforts made it worse. (I didn't want to reupholster it because in the store the fabric made me gasp it was so beautiful. Pale blue with cherry blooms and birds.) Other companies looked at the chair photos and declined. Reliable Carpet & Upholstery Care took on the challenge, restoring it by hand, and I am very very pleased. Water stains on silk are very difficult to treat and there's barely any left and only noticeable when I bend down to look closely. The quote for both the rugs came to $ 360 The chair fabric also $360 The final bill was a little less. They were also very responsive. I would definitely call them again.

Approximate cost of services:
$600.00
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Company Response

Hi Patricia,
Very happy to hear that you are satisfied with the results. As you mentioned older silk with alkaline stains such as yours was a big challenge to remediate. If it happens again, try to suspend the stain with a dab of white vinegar on a rag at least to prevent the ph from becoming too alkaline. It will be much easier to clean that way. Don't hesitate to call us to do the hand clean again. Thank you for the feedback.

10/10

Very nice job. This is a tenanted apartment and the faucet had been replaced only 5 years ago. They did not report the leak until it was "spraying all over" and I was appreciative of his feedback to them to make sure they report problems sooner than later. The laminate counter w damaged underneath. He applied plumbers putty to repair where it had rotted. Now it holds. The faucet operates as expected now.

Approximate cost of services:
$250.00
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Company Response

thank you so much for taking the time and posting this review for us.

10/10

I needed a kitchen faucet replaced and Valentin came in just a day. I had purchased 2 replacements so he chose the better one. The existing faucet had been replaced just 5 years ago and had a long vertical crack down the stem, and the water was spraying from it. Also there was damage to the counter top. He spoke to the tenant and advised that I should be notified as soon as soon as any water issue is observed. I was glad for his advice since I usually find resistance. He installed the new faucet in a short period of time. Importantly, Valentin is professional, prompt and competent.

Approximate cost of services:
$250.00
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Company Response

Thank you Patricia.

10/10

My 16 year old Keeprite started making clacking noises in the middle of the night. I contacted Aire Max since I was happy with them before. Max as usual replied promptly and came out the next day. He's knowledgeable to it didn't take long to diagnose the problem was the contactor (regulates the flow of electricity to the parts) and he replaced it within an hour or so. Again, very fast and very reasonable. Thanks again, Max! Price reported included HST

Approximate cost of services:
$282.50
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Company Response

Thanks for your words also loyalty and staying with us for years, any time we are at your service

10/10

I was rushing out and the garage door wouldn't open. I checked some videos on Google for ideas but the basic ones weren't applicable. After a few questions Nazar said it was a broken coil. Oleh was working not too far away so he was able to get here in about a half hour and fixed it beautifully. He also took care of some minor squeaking - it works like new. I am very happy with how prompt the service was and would recommend them to anyone.

Approximate cost of services:
$180.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for thr great review


First Review

10/10

What a great company! I used Xpert Movers for some appliance removal. My sliding patio door was too narrow to get the appliances out and Desmond knew just what to do to safely remove the doors to make enough space. He was very courteous and affordable and I couldn't have done this otherwise. No hassles, no surprises. I even forgot about the range hood which Desmond detached and removed at no extra charge. Many other companies refused to attempt it from a basement. He was able to come out on a day's notice and left nothing behind. Overall a very good experience.

Approximate cost of services:
$70.00
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10/10

My 14 year old Keeprite stopped working in the middle of the day yesterday so I contacted 3 companies listed on Homestars. Max was the only one who replied and he came out this afternoon. Because it's older I had braced myself for having to buy a new unit but he replaced the starter and now my house is already getting cooler. Very fast and very reasonable and he didn't use the age of the unit as and excuse to sell me a new one. Thanks Max!

Approximate cost of services:
$305.00
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Company Response

Thank you for taking your time to write a review, hope in future we serve you again.


First Review

10/10

I hired Masonryworks to take down and cap my chimney above the roof-line. The crew built a beautiful chimney - the best one on the street. Just the other day a chimney sweep commented what a good job was done. (This was about 9 years ago but it's still beautiful as ever). Some little fixes were noticed and corrected around the house and Martin fixed them as well. I wanted to be involved and Martin was so accommodating he let me come along and personally choose my bricks. He is very friendly and happily answered all of my many questions during the build. Once the work was completed they left the area clean and in excellent condition ... didn't even know they'd been here! Fast, friendly, competent and professional are qualities I appreciate. I am extremely satisfied. I would unhesitatingly recommend MasonryWorks to anyone.

Approximate cost of services:
$3,200.00
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