Premi Air Heating & Air Conditioning

Heating & Air Conditioning
147 Bentworth Avenue Toronto ON M6A 1P6
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Premi Air Heating & Air Conditioning
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90%

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Reviews for Premi Air Heating & Air Conditioning

Average customer rating:
9.2 10 (84 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

HVAC check

We were informed that the HVAC systems in our condo had to be replaced. The cost would be the responsibility of the owner.

Fortunately one resident decided to call Premi-Air to check his system and was told there was nothing wrong with it. I decided to gamble the cost of an inspection and thus saved over $7000.

I was told that the motor in one of my HVAC would eventually have to be replaced and that there was some rust, which is a problem that is easy to solve. There was no mold.

A written report of the assessment is sent by the company

1 of 1 people found this review helpful.
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Company Response

Thank you so much for this wonderful review. The advice we give is the same I would give to my own parents. Just to clarify we did not see or smell any mold. The only way to be 100% sure is to do lab testing but all does seem fine. Thank you so much for taking the time to leave us this kind review. It means so much to us.
Wishing you many happy and healthy years in your lovely home.

donna in Toronto
donna in Toronto
1 review , ON
10/10

Honeywell Thermostat

The crew arrived on time, and were very diligent in finding out why our Lyric thermostats were not working properly. It turned out to be a series of prior problems, which we didn't even know about, and these great guys found them and fixed them! Would recommend to all.

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Company Response

Thank you so much Donna for taking the time to acknowledge John's diligence in correcting the problem with your Honeywell thermostats. Here at Premi-Air, we value greatly the benefits of the many wifi thermostats and try our best to understand the details of each of them. John's "humble - can do" attitude allows him to solve problems for our customers. I am so happy that we were able to help. Your review means so much to us and we truly appreciate it. All the very best to you for a great summer.

Private User
Private User
Private User reviews Toronto, ON
10/10

New AC

We have 3 story home with one cooling system, typical issue where the basement is freezing and middle floor just OK and top floor hot! plus the AC couldn't fight successfully the very hot temperatures of July / Aug. we were at first hesitant if changing for stronger AC system would all all solve the problem, Now 10 months later with already a few very hot days this season, I'm pleased to report that the new system is successfully keeping up easily with the thermostat, and the feel of main floor and upstairs is very comfortable! a great choice!

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Company Response

Thank you so much RLS for this kind review. Eytan always performs engineering calculations and system analysis to determine the correct sizing for your home. We dont guess or take any chances when it comes to the comfort and safety of our customers. We really appreciate your kindness in acknowledging our work both in person and by taking the time to post this review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Virtual Zoning Ecobee Smart Thermostat

My home has many different areas with 10 thermostats that are hard to manage. Responding to everyone's specific comfort requirements was becoming very time consuming for me. I spoke with several contractors about getting a central control system but all were too expensive. I called Premi-Air and spoke with Joe who suggested that we install Ecobee thermostats that will allow me to control all the thermostats from my iphone or computer and for less than half of all the other suggestions I got. They installed them, set them up and trained me until I was able to operate them like a pro. Joe is always there when I call him to answer any of my questions. This is a great idea for a great system installed by a great company.

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Company Response

Wow! Thank you so much I. for this kind review. I love to find ways to adapt available inexpensive technology to solve otherwise complex control challenges. I am so happy that this system has made your life easier. I appreciate a smart savvy client like you who masters sophisticated controls.

babbyjudy
babbyjudy
1 review Toronto, ON
10/10

Automatic Snowmelt System

Premiair is an extremely professional company. Starting with the initial consultation all through the job. Their technicians are curtious & keep their work area neat. I highly recommend premiair as a reliable company that do an extremely efficient job.

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Company Response

Thank you so much for this nice review. I am sure you will enjoy viewing your clean driveway from the warm comfort of your home glad that you don't have to shovel. This was a challenging project and your meticulous planning and attention to detail made this go so smoothly.
Thank you so much for tthe opportunity to serve you!

M Jones in Toronto
M Jones in Toronto
4 reviews Toronto, ON
10/10

smelled gas

This memo is to praise your service department. Today we smelled gas down near our boiler. I called Troy, and he had someone out to check it within 2 hours. This technician saw the problem and turned off the gas outside. Got on the phone and tracked down the part we needed. Another technician came and installed it, and just left our house, at almost 9 pm.
Each man was unfailingly courteous and professional.
Thanks to all concerned - Troy and the others (Sorry I don’t know their names).

It is a comfort to know that your team are there, ready to solve any problems expeditiously and effectively.

1 of 1 people found this review helpful.
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Company Response

Thank you so much M J for this kind review. We always try our best to provide prompt service and treat each customer like our own home. Thank you so much for this kind acknowledgement.

Raj
Raj
28 reviews Toronto, ON
0/10

Radon Test - Terrible Experience

I contacted this company to do a long term radon test in my home. They were fairly quick to charge my credit card and install the test (a bag hanging from the ceiling in my basement). They said they'd come back in a few months to pick up the test and submit it for analysis. Many months went by and I never heard from them. I called them and asked about when they'd pick it up. They apologized and sent someone out within a week. The technician (David) picked it up and said I'd receive a full report in an email within a few months. I've never received anything and that was over a year ago. Very poor customer service. I shouldn't have to chase them for what I paid for.

2 of 2 people found this review helpful.
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Company Response

Dear Raj,
Thank you so much for leaving this feedback on our company. I feel terrible about your frustration but I am perplexed to understand why. As soon as we received the lab results, which demonstrated that as per the Canadian Measurement Guideline, mitigation work is not suggested at this time, we sent you a copy of the lab results, in HARD COPY with Canada Post. You never provided your email to us so we do not have it. I have uploaded a copy of your lab results onto this Homestar listing so you can see it as well as any of the readers. This lab report shows that the test was the most thorough long term test which is a minimum of 12 months. This allows the Electret (Radon Sensor)the opportunity to sense the radon in all seasons which is highly recommended for the most accurate results.
It is possible that the letter got lost or that it was discarded by mistake but I can guarantee you 100% that it was sent out to you.
Please see the lab report posted on my listing. If you go to my listing page and click on PHOTOS and then click on SEE MORE you will see Raj S Radon Lab Report. Additionally, feel free to reach out to me with a direct email and I will be happy to send you this report through email.
I wish you would have contacted us directly and we could have easily sent you the report again immediately.
I find it strange that this test ended in April of 2014 and you waited 2 years without reaching out to us directly and then left us this bad review.
Regardless, I wish you and your family all the best in your beautiful home and I am happy that your radon levels are low and that you and your family can enjoy many healthy and safe years in your home.

Jordan
Jordan
1 review Toronto, ON
10/10

Automatic Snowmelt System

We were fed up with shoveling snow especially since our neighbor no longer did. They recommended Premi-Air because they were very happy. Joe was great from our initial meeting until the project was completed. He showed us how everything works and how to make adjustments to the system.He is not just an installer rather he is a true expert is design and installation of hydronic systems. Our son from Chicago who is an engineer came to visit and was impressed at how well it was designed.
I would highly recommend Premi-Air as they are experts professional courteous and efficient.

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Company Response

Thank you so much for this review. It was so nice to work with you on this project. As with all my customers, i will stop by your home each winter after the first snow to make sure it is melting properly. Enjoy it. Now when it snows, you can just look out the window and admire the beautiful snowflakes from the comfort of your home without worrying about the shoveling!

Gloria from Toronto
Gloria from Toronto
1 review Toronto, ON
10/10

High Efficiency Boiler

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have a very complex geothermal system with forced air, in floor heating and hot water radiators. It was supposed to be very efficient but in fact my electric bills were out of control. Although I had other companies look at my system, no one seemed to be able to figure it all out and offer suggestions to improve my efficiency. Until I finally found Premi-Air. Joe figured it all out and suggested a high efficiency boiler. He was able to understand the complexity of my system and made everything work with incredible electricity savings. Joe was always available to happily answer any questions or concerns that I had.
I wish we had met when we were doing our renos so that we could have saved some money and aggravation.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for this kind review. I was so happy when you told me about your energy savings. Meeting you and working with you was a great inspiration.
I look forward to servicing you in the future.
Joe

NP H.
NP H.
3 reviews Toronto, ON
10/10

In home radiant floor heating

I contacted Joe, owner of the company to discuss a potential house purchase. The home we discussed had radiant floor heating throughout. Joe kindly answered my questions regarding radiant floor heating. He even reviewed images of the radiant heating system for me to help me better understand it. Thanks to Joe for his consideration and excellent customer service.

1 of 1 people found this review helpful.
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Company Response

Hi NP,
I always admire people who do their homework to make sure their purchase is going to be reliable and trouble free. I wish you the best of luck finding just the right home for your family!
Thank you for leaving me this kind review!
Joe Simon

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premi Air Heating & Air Conditioning

Heating & Air Conditioning

Hello, thank you for visiting our company profile.

PLEASE VISIT MY BLOG WITH THE LATEST TRENDS IN HOME COMFORT. The address is http://blowinghotandcold.wordpress.com

My name is Joe Simon and I am your contact for any Geothermal, Commercial or Construction related issue. Please call me at the office or email me at joe@premi-air.ca and I will be happy to help you.

If you require EMERGENCY SERVICE, please call our 24 hour service department and we will be glad to assist you with prompt, friendly and professional service.

For Residential Installations, please contact Eytan at Ext. 25 or by email at eytan@premi-air.ca.

We service and install all brands of heating, air conditioning and indoor air quality equipment. Our service and installation departments are staffed with highly skilled and trained technicians with Refrigeration licenses 313A & 313D, Sheet Metal, Gas Technician Licenses G1, G2 and G3, and Oil Technicians OBT1. We are also licensed by the CGC as Certified Geothermal Designers and Installers.

We are members of HRAI (http://www.hrac.ca/pages/), carry $2,000,000.00 liability insurance, WSIB, and are licensed by the TSSA.

Whether you know exactly what you need or if you want our help with the design and application of any HVAC (heating, ventilation & air conditioning) or IAQ (indoor air quality) related product, our specialized design team will help you select the right system for your needs and budget. Please review some of the products and services that we offer.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Green Products & Services
PRODUCTS
Air conditioners and chillers, Geothermal Heat Pumps, Gas furnaces and boilers, High efficiency wall mounted condensing boilers, Heat Recovery Ventilators (HRV) and Energy Recovery Ventilators (ERV), Hydronic Radiant Heat, Snowmelt Systems, Sprayfoam Insulation www.airseal.ca
SERVICES
Maintenance Service Contracts, Complete system installations for new home and renovations, Design build or bid/spec, Commercial service contracts, retrofits and new installations, Sprayfoam Insulation, and Residential high-rise service and retrofit
BRANDS
Coleman, York, Carrier, Lennox, Trane, Goodman, Water Furnace, Keeprite
STYLES
Service with a SMILE
SPECIALITIES
Design and install of High Efficiency Forced Air and Hydronic Systems for both conventional and Geothermal Applications. We will create the most efficient system possible to reduce your energy costs.
WEBSITE
http://www.premi-air.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
Gas Technician, Refrigeration
MEMBERSHIPS
HRAC
LIABILITY INSURANCE
Yes
DIPLOMAS
CGC Geothermal Design, CGC Geothermal Install, Gas Technician, Refrigeration Technician
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Project Too Large, No Project Too Small
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.