Toronto
Purchased sliding doors and exterior door. Promised factory-painted door but delivered primed door. Apologized for their error but refused to exchange it even though I offered to pay difference. Very upsetting.
- Approximate cost of services:
- $5,000.00
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- Company Response
Hi Angelo,
We have been in the window and door business for 70 years and have provided quality products to thousands of houses. We would like to verify you as a customer as your name does not come up on our system. We value your time and would like the opportunity to talk to you about your negative experience to help repair the relationship. If you could please email us at customerhelp@pollardwindows.com it would be appreciated.