Pioneer Family Pools

Swimming Pools, Spas & Hot Tubs
Burlington ON L7L 5R9
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Write a Review

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61%

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Reviews by rating (past 12 months)

Reviews for Pioneer Family Pools

Average customer rating:
6.1 10 (173 reviews)

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Sandy in
Sandy in
1 review Hamilton, ON
10/10

Patio Furniture

Anna Wiemelink - Retail Store Manager assisted me in choosing the perfect patio set for our home. The Stratford set looks totally amazing in our back yard. Thanks Anna for all your help.

Approximate cost of services:
$7,000.00
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Company Response

Anna is fantastic! I am so happy we could select something that fit your backyard space perfectly. Thank you for your business
-Pioneer Family Pools

Rob T in Hamilton
Rob T in Hamilton
1 review Hamilton, ON
10/10

Pools, Hot tubs & Lawn Furniture

Dealing with Rymal Road Pioneer since 1995. Have had 2 pools installed, 2 hot tubs and bought lots of furniture and chemicals. Service is awesome always; great technical help. Both Anna and Rosemary have ensure awesome service for over 22 years. I should mention that I had another pool installed by another company once and I went back to Pioneer. I even drive across the Ham Mtn to get to their store (others are closer to me) because I trust them.

Approximate cost of services:
$100,000.00
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Company Response

Thank you for your business - we appreciate your loyalty and are very grateful for your review.

Private User
Private User
Private User reviews , ON
10/10

Pool

Pool purchase and installation. Staff very friendly and knowledgeable. On time. Good quality products and service. Would recommend for any one. After sales service excellent as well. Very happy. Strongly recommend

Approximate cost of services:
$10,000.00
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Company Response

Thank you!! I am happy we could meet expectations from start to finish.

Lisa in Hamilton
Lisa in Hamilton
1 review Hamilton, ON
10/10

Patio Furniture

I purchased the Sienna Dining Set in the spring, I also got the matching lounge chairs to go with it. It is so beautiful. I just love it. Everytime I go into the store, the girls remember me. The customer service I receive and feel are always on par !! Love it over there !!

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Lisa!!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Retail store

The staff were absolutely professional amd well versed in their product knowledge. I have been purchasing my chemicals loyally at this store for several years. When my pool turned green the staff were able to diagnose my problem and assist me in solving the issue

Approximate cost of services:
$150.00
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Company Response

Thank you for your loyalty. We look forward to seeing you soon

Private User
Private User
Private User reviews Welland, ON
10/10

Patio Furniture purchase

Friendly, helpfull, knowledgeable staff. Excellent selection of product. Delivery and setup of furniture went smoothly. I am very happy with the product and will have it for many years to come.

Approximate cost of services:
$2,500.00
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Company Response

We try to provide a wide variety of customized product for our customers. We are so glad you found what you were looking for in our outdoor furniture.

9055104339 in Milton
9055104339 in Milton
1 review Milton, ON
10/10

inground pool installed

Pioneer pools was great from the first phone call to the final day and getting the pool up and running. They showed up when they said they would. answered all my questions and were available every step of the way.

Approximate cost of services:
$45,000.00
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Company Response

Thank you so much! That is very kind of you to say and we appreciate your business.

René T.
René T.
2 reviews Burlington, ON
10/10

Pool Installation

Jeremy and all of the staff at Pioneer did a great job with our pool. He helped us pick the pool that was just right for our yard and worked within our budget. Everybody involved with the pool installation was a pleasure to work with. They were all very professional and took pride in making sure that everything was just right. Overall a great experience. We had a great summer in our new pool.
Thanks again.

Approximate cost of services:
$40,000.00
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Company Response

Thank you René. I am thrilled to hear we met your expectations and that you were able to enjoy your pool this summer and for many seasons to come!

Private User
Private User
Private User reviews Milton, ON
10/10

Pool installation

Great experience with Pioneer Pools. Met all dead lines and continue to support all our questions months after completion. Jeremy was very straight with us and never promised anything he couldn't do.

Approximate cost of services:
$45,000.00
1 of 1 people found this review helpful.
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Company Response

Jeremy is awesome! We couldn’t be happier to hear that he was honest and forthright through the whole process.

jheffernan.cdn in Oakville
jheffernan.cdn in Oakville
3 reviews Oakville, ON
10/10

Pool

Pioneer Pools were wonderful - great service from start to finish. We used another pool company in the past, and we are so impressed with their construction and quality materials. I would not hesitate to recommend them to my friends and family.

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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Company Response

Wow! We truly appreciate the recommendation. Thank you for taking the time to review us and for considering us in your selection.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pioneer Family Pools

At Pioneer Family Pools, we are committed to providing family and friends with a better leisure living! Smartphones and the internet have accelerated the way in which we interact, but that doesn't mean you can't take the time to break away. At Pioneer Family Pools, it's all about family to ...
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