4 reviews Essex, ON Joined 2010/03/21

4/10

Swimming Pools, Spas & Hot Tubs review in Essex

03/21/2010

We bought a Hot Springs hot tub at this location. The hot tub itself is excellent, would definately reccomend Hot Springs, we love the product. the service from pioneer however wasnt great. It takes weeks for a part to come in and another few weeks to get it installed. The customer service is one of the worst we have ever experienced. We would NOT reccomend Pioneer for anything other than buying your chemicals.

Job Price

Approximate cost of services:: $13,000.00

1 of 1 people found this review helpful.

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Company Response: Good morning,
I work for Pioneer Family Pools. If possible, I was interested in understanding more about what part you were looking for? I hope to determine why this service took so long and would aim to prevent it in the future. I know this review was written a long time ago, but perhaps there is something I can do to help.
Kind Regards,
Courtney

Celia from Richmond Hill

1 review Toronto, ON Joined 2008/03/24

First Review

10/10

Inground vinyl pool

Swimming Pools, Spas & Hot Tubs review in Toronto

09/29/2006

The job was completed quickly and professionaly. The workers were courteous and knowledgeable. We were extremely happy with the customer service we received when an issue arose. They responded quickly and resolved our issues with a "no nonsense" attitude. They were referred to us and I would recommend them to anyone.

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More about Pioneer Family Pools

At Pioneer Family Pools, we are committed to providing family and friends with a better leisure living! Smartphones and the internet have accelerated the way in which we interact, but that doesn't mean you can't take the time to break away. At Pioneer Family Pools, it's all about family to ...

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Pioneer Family Pools

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