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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (366 reviews)

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Lori  from Mississauga
Lori from Mississauga
2 reviews Mississauga, ON
10/10

Hardwood installation, Refinish staircases, All baseboards and painting throughout

We met with Dov in the showroom a few times before our project began and during each visit, he took the time to explain every aspect of the products we chose and the processes involved. We had a very tight time frame before moving into our new home and gave Dov and his team under 4 weeks to remove all the old hardwood and tile, lay new hardwood throughout, re-finish three sets of staircases and railings, replace all baseboards, and paint the main and upper floors. As expected in every renovation, we encountered a few challenges along the way but each time, Dov openly communicated the issues immediately, fairly dealt with additional costs, and continued to keep us informed of the progress and timing of the job. It was a large project but never once did we feel overwhelmed or that Dov and his team weren't on top of each separate component of the project. The team finished exactly when they said they would and within the budget agreed to, allowing us to move in on the planned date without any issues whatsoever. I would recommend Dov and his team without hesitation.

Approximate cost of services:
$40,000.00
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Company Response

HI Lori,
You promised a review from the day of completion. You insisted that since you found us on homestars you'd review us here to. Now its done! I know you wanted to include photos but glitches wouldn't allow that....to bad.
Regardless we are thanksful to see the review. Its a beautiful and magnificent home you now have. Its really amazing what new floors, some paint and nice trim can do for a home.
I really enjoyed my dealing with you and Pete, it just makes things so much easier for all when the relationship is set on communication and understanding which we both delivered to the highest level. I truly appreciate client like your guys. Be well.
Talk soon.....
Dov, Roy and the Invision team

Phil L in Toronto
Phil L in Toronto
2 reviews Toronto, ON
10/10

Engineered Floor Installation

Dov provided great guidance in choosing our floors for our 1300sqf condo. He was thorough in explaining the process from design concepts to final installation and maintenance. He came in to measure and provided a detailed quote. He provided great communication via phone and email. He was flexible to our schedule since there were some delays in other renovation work in our condo unit. He is dedicated to quality and detail and it shows in the final results. Transitions between rooms were nicely installed. I highly recommend Dov and his team.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Phil,
Thanks a bunch for this kind review. Its always tough when the reno involves more then flooring. Yours was a big one. Also nice to know that your contractor and I have worked together many times [and again once since] which makes it easier for us to co ordinate behind the scene and deal effectively with any changes or delays. Patience needs to be had by all in this business.
Thanks for offer to send after photos as well, its always nice to see the final results.
Talk soon....
Dov, Roy and the Invision team

Jonathan from North York
Jonathan from North York
4 reviews Toronto, ON
9/10

Engineered Hardwood Installation - 2nd floor, living, dining and family rooms

Dov conducted a very detailed review of our house with an equally detailed quote which was much more helpful than the other quotes we received. The price was on the high side, but Dov's attention to detail convinced us it was worth it and it was the right decision.

The installation team was very respectful and pleasant and they were very conscientious about their work. The lead installer, Rickey, discussed options with us and gave his opinions which was very helpful in making decisions.

Dov and Roy (in Dov's absence) kept in communication with us throughout the job including visits to make sure things were moving along and to discuss the progress.

This was a big job (8 days, some long, 1,400 sf of flooring with all furniture cleared out of the spaces getting new floors) and our timelines were tight with vacation plans but Dov and Roy made it happen for us which was a huge relief.

I would recommend Invision Hardwood to anyone and would definitely use them again for our next job.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Jon,
Thanks for the review. It really was a pleasure to work with Claudia and you and to achieve the results your desired on both timing and quality.
Of course we each differ in what to expect from pricing and that can simply come down to who your asking. We fit right into fair and most importantly we deliver above others. Only once hired does the value becomes more evident.
I guess being employed by a major wood flooring distributor which recommended you to us speaks highly of our reputation.
Gladly Homestars backed us up!
Certainly we also really do appreciate the recent referral to your sister and look forward to her business too.
Talk soon....
Dov, Roy and The Invision team

A.verma from Toronto
A.verma from Toronto
3 reviews Toronto, ON
10/10

Finishing/staining stairs and hardwood in dining room

Roy and his team had done the hardwood in my house during a renovation about 1-2 years ago. Now, I wanted to have the carpet stripped off my stairs and some new hardwood put into dining room which we had not done during the renovation. As usual, Roy and his team were on time and got the job done right. Initially, for example, the stain color on the stairs did not match our floors. So, what did Roy do? He had all the stairs re-sanded and re-stained at no extra cost until we were satisfied. The dining room floors also look great - just like the rest of our house. Very satisfied!

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Atul, it was again a pleasure to have dealings with you again. I recall the house in its before stage of the first project and know how much of an improvement our work offered and now the final stage is complete. Roy and I believe that the best circumstances come out of favourable relations, and here was another example of that. Enjoy our work and your home.
Talk soon....
Dov, Roy and the Invision team.

Darren from Brampton
Darren from Brampton
2 reviews Brampton, ON
10/10

Living room renovation

Project: Hardwood & baseboard installation in the living room, dining room & front foyer. Approx. 370 sq ft. area total (including waste)

Roy was very helpful in the showroom and matched the new flooring to the existing hardwood in our hallways & stairs.
Emile is very experienced at the installation and did an amazing job.
My wife & I are very satisfied with the overall professional workmanship and service. We will be using Invision Hardwood for any future hardwood projects.

We recommend using this company for any hardwood projects.

Thank you so much Roy & Emile!

Approximate cost of services:
$3,753.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Darren,
You feedback is greatly appreciated.
Thank you for this kind gesture.
We do work hard to ensure all clients receive a high level of both workmanship and satisfaction. We're real glad you noticed and chose to share it with others. Looking forward to our next job together.
Talk soon......
Dov, Roy and the Invision team.

Ryan
Ryan
7 reviews Toronto, ON
10/10

Master bedroom hardwood floor redo

We have been doing a reno on our master bedroom and bath for the last few months. We had really nice pine plank floors that had been covered up for protection during the job be we realized it would make sense to have the floors redone before moving back into the room. We have used and trust Homestars to find reputable companies several times and searched for a company to help us out. We choose Invision Hardwood & Decor based on the ratings and customer testimonials and we are very happy we did! This was definitely a trust scenario as we never met any of the team who came to our home. My wife dealt with Dov who was quick and responsive in making plans. As we were out of the home during the scheduled floor work we kept informed of the progress by Dov. Let me also say the existing stain on the stairs leading to this floor was a bit of challenge to match to but the Invision team did a great job. The result is beautiful and the character of the floor comes through now more than ever. I need to add a few photos to this review but as the reno of the space continues it will have to come later. I just wanted to make sure my review got posted so that others will know how easy it was to deal with Dov and his team. Thanks!

Ryan M

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Ryan, my pleasure to complete this for you. Often times its the little jobs that help grow our business as most others dont want these projects.
Its true, they become time consuming between emails, phone calls and all other scheduling arrangements and why others are not interested. We take our chances for the people we deem a good fit. Glad we came together and looking forward to any future referrals from Teresa and you.

Dan & Phyllis from Vaughan
Dan & Phyllis from Vaughan
2 reviews Vaughan, ON
10/10

Main Floor

Wow - very happy with new floor. The hardwood throughout the main floor certainly gives our home a totally different feel. Our renovations are still in progress but the floor is complete and it looks amazing (we can hardly wait for our furniture to make it back into the rooms so we can start to enjoy this new space).
Floor install happened over a 2 day period as promised. The crew did an excellent job of putting down the floor, they even step up their cutting equipment outside in order to keep the dust down - much appreciated for sure.

Along with our new floor Dov and the team also re-finished our staircase, staining the steps the same color as our floor while painting the picketts and risers white. A great look for anyone looking to update their staircase.
Thanks to Dov and the team at Invision for providing the insights on all the different flooring options we reviewed and for making the purchasing decision easy.
Dan & Phyllis

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

WOW- nice review. it's worthwhile mention is that its real easy to achieve these results and feedback when gaining full trust from the clients, which you offered. I'm hoping it's noted to our future readers.
You also brought an awareness of flexibility into your planning after knowing that floor installation, stair sanding and painting can not be done all at once and achieve high level results.
Now that the whole main floor is done, I cant wait to address the upper floor ;)
Talk soon......
Dov and the Invision team

Debbie
Debbie
5 reviews Oakville, ON
10/10

Hardwood floor refinishing

A friend highly recommended Invision, so I contacted them to quote on refinishing our hardwood living and dining room floors. The price was reasonable, so we arranged to get the job done. The crew arrived promptly, worked very hard all day, and the floors look great. Now I don't want anyone to walk on them!

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Debbie- You must allow people on the floors, how else will they notice how good they look and perform! I know you kidding, its just a reference to how great they look.
Its amazing what a good refinishing job can do.
Talk soon....
Dov and the Invision team

Rainer from Toronto
Rainer from Toronto
1 review Vaughan, ON
10/10

wood flooring

I had quotations done for removal of old w/w carpet and installation of engineered wood. Dov and Roy were very helpful in making me understand the process and had a very detailed quote, which I could not say of the other two parties contacted. The work was completed in difficult conditions of space and some weather hick-ups. I now have a beautiful wood floor. Thank you Dov and Roy.

Approximate cost of services:
$16,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Rainer, I am really glad to have come through for you. We knew we would.
I was also glad to have been able to prove ourselves over these others you had compared us with and seems you are to.
I hope this review helps others recognize that all people nor pricing are not the same and sometimes you cant forsee what you'll get until looking deeper into it. For you it took proving ourselves through speaking to our clients, not expecting to get invited over by some to see for yourself.
Pride and passion is in our bones and we always aim to do the best job possible.
Thanks again and please keep in touch.
Have a great golfing season..... Talk soon.
Dov and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.