Invision Hardwood & Decor

Floor Laying & Refinishing
391 Edgeley Blvd, Unit 6 Vaughan ON L4K
Write a Review
Write a Review
Website
HomeStars
Floor Laying & Refinishing
Invision Hardwood & Decor
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Invision Hardwood & Decor

Average customer rating:
9.9 10 (272 reviews)

Sort by

NK
NK
3 reviews Markham, ON
10/10

Looking for Premium Wood Flooring, Excellent Service and Quality Installation…

…then Invision Hardwood & Decor is the place.

From the initial consultation in the well laid out showroom, it was clear that Dov genuinely had the client’s best interests at heart. He took the time to understand the objectives and vision of my main floor renovation, went to great lengths to explain the benefits and drawbacks of the different wood floor options and offered practical advice taking cost into consideration rather than simply attempting to upsell the most expensive option to meet my objectives.

When I needed to delay the installation date by a few days due to challenges with other trades, Dov did not get irate or push back. He listened and understood the reasons for the delay, explained his concerns and agreed to work with me to accommodate my request. After some back and forth, we agreed to a mutually beneficial revised installation date.

The solid hardwood installation took a little longer than expected mainly due to difficulties encountered in removing the existing floor tiles, however, the end result was an awesome looking floor with the stained original hardwood floor in the living/dining room perfectly matching the new hardwood floor on the rest of the main floor.

Was this review helpful?
Company Response

Hi Nawaz-
This a quite a thorough and amazing review. I love it!
I can't compliment you enough for sharing your experience.
It reminds us why our approach is vital to people's decision making process, and likely why we are reputation remain high.
You are the perfect example of coming from Homestars and giving back to Homestars for others to do that same thing.
Thank you so much- we await the second upper level project.
Talk soon...
Dov, Roy and the Invision team.

Derrick Wiedel
Derrick Wiedel
3 reviews Toronto, ON
10/10

Hardwood On Our Main Floor

We found Invision here on Homestars & Roy & team did not disappoint. They helped us decide on our choice perfectly & when we dicided to go ahead, Roy came by our house quickly & within 2 weeks...voila, new beautiful hardwood flooring throughout our main floor. And to boot, they removed the old carpet, installed the hardwood, & did all the baseboards within one day. Thanks Roy & team!

Was this review helpful?
Company Response

Hey Derrick,
A' Voila, now a beautiful review from you. Many thanks for this.
Efficiency at times is key and you got to see a well oiled machine in action.
Enjoy your floors and stay safe
Talk soon...
Dov, Roy and the Invision team

Lara in Richmond Hill
Lara in Richmond Hill
0 reviews Vaughan, ON
10/10

Excellent service by Invision team

In my search for the perfect floors I came across Invision Hardwood and Decor store. I received such excellent service here: sound advice, a bit of an education on how to choose your floors, I was able to take samples home and not just once. They were able to run with my tight deadlines and help me choose the floors I wanted and in the shortest possible time. The floors arrived yesterday and look gorgeous. Thank you Dov, Roy and the rest of Invision team.

Was this review helpful?
Company Response

Hi Natalya, awesome review.
I know this was a stressful time with timeline pressure from your contractors. However, I'm glad I challenged you to take a stand with them and dalay the install. As a result of this you were able to get your wish.
The two week delay from the factory wasn't bad at all as other product are much further delayed. Weird and unclear times we are in, even with material availability.
We are now asking people to start material ordering much earlier then typical to avoid uncertainty.
Best wishes and love your floor. We await the upper level's completion.
Talk soon...
Dov, Roy and the Invision team

terra.noble in Toronto, Ontario
terra.noble in Toronto, Ontario
4 reviews Toronto, ON
10/10

Hardwood flooring

Before we found Invision, we had visited several hardwood showrooms in the GTA and were having trouble finding the style we wanted to replace the floors in our living/kitchen space during a kitchen remodel. Then we met Dov and chose the first selection he showed us - it was the perfect colour and finish. 

After we ordered the materials, Roy did a site visit to inspect the subfloor, and was on-hand throughout the process. Invision handled the installation, demolition, and subfloor work. The results are beautiful and really transform the space. We enjoyed working with Dov and Roy  - they were helpful, knowledgeable, and patient. We hope to work with them again on our next flooring or stair project.

Was this review helpful?
Company Response

Hi Terra, fantastic review.
Our plan is to always support these service levels. Our knowledge and experience has been consistently recognized and our unique care for working with good people is a huge part of our success.
We truly appreciate clients even further when they take the time to share the experience with others through these review platforms.
Thanks you,
Talk soon....
Dov, Roy and the Invision team

Cathy in Toronto
Cathy in Toronto
0 reviews Richmond Hill, ON
10/10

Flooring and Stairs

We were looking for a company to install luxury vinyl floors and to refinish the aging stairs. Invision Hardwood came up on Home Stars with a very high rating, so we called them. From the first phone call, Dov was very informative and took his time to explain the process. A visit to the showroom revealed that it was neat, clean, and well organized. Once again, Dov was there and spent a lot of time explaining materials and procedures. We decided to go with Invision and are happy that we did. They had a crew of diligent workers who did neat work and were professional and respectful. They communicated with us when necessary and left the area clean after each day’s work. Company owners, Dov and Roy, also communicated with us regularly to ensure that everything was always on track and to our satisfaction. They listened and addressed any concerns that we had, making adjustments as necessary so that we would be happy with the end result. Needless to say, we are very pleased with the top-notch work and customer service that we got from Invision Hardwood. We will be recommending them to friends and family!

Was this review helpful?
Company Response

Hi Cathy/Paul- Thank you!!
Telling the story of our time together is such an important part of what we offer. It will help so many others achieve the results and efforts that you did.
I cant begin to tell you how uniquely special you both are. The hospitality and interest that you took in us and our workers was exceptional, they really enjoyed working around you.
Roy and I experienced it first hand. Small world to note that when our bookkeeper saw your name and realized she knew you, her first comment was "such nice people".

The new look is a remarkable change and upgrade. It was amazing to know that this journey started with thoughts of selling and at our end this journey mentioning how you'll love this look for year to come and may reconsider your timeline for selling. That in and of itself is a statement of your satisfaction and gratitude.
Enjoy it.
Talk soon...
Dov, Roy and the Invision team.

Mindy from Toronto
Mindy from Toronto
5 reviews Toronto, ON
10/10

hardwood flooring

I had visited 3 other hardwood flooring stores and was frustrated after leaving each one. Then I went to Invision - Dov was helpful and told me more than I ever thought I needed to know about hardwood flooring but given that i was making a big investment the information was appreciated. He directed me to a product that i believe will not only look beautiful for years to come (it certainly looks beautiful now) but hopefully provide other benefits (see Pure Genius by lauzon). The ordering process and delivery went very smoothly and timely as well.
I highly recommend speaking to Dov before you make your final decision.

Was this review helpful?
Company Response

Hi Mindy- I am thrilled that you took my advice, knowing that indoor air quality was important to you the right choice was absolutely made.
As for longevity, its likely forever and I wish you all the possible years of happiness with the new floors. Thank you for sharing your experience here.
Talk soon...
Dov, Roy and the Invision team

Ryan in Richmond Hill
Ryan in Richmond Hill
0 reviews Richmond Hill, ON
10/10

flooring for our new showroom

I found Invision hardwood decor online, and decided to give them a call.
Dov and Roy were outstanding to deal with. the service, was fantastic. They knew I was in a time crunch, and had a tight budget to work with.
They went above and beyond. The job was completed in 2 days, and it looks fantastic. I would Highly recommend them to anyone looking for a flooring.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Ryan- it's truly easy to go above and beyond when treating us as well as you have.
Thanks to the teamwork between yourself, Amico and us the world can become a better place.
Awaiting that second showroom project.
Talk soon....
Dov, Roy and the Invision team.

althea.barthos in Pickering
althea.barthos in Pickering
1 review Markham, ON
10/10

Project Consultation, Scope, Planning

We were considering some big projects around our home including replacing all our flooring. Dov and Roy were extremely knowledgeable, helpful, forthcoming, available, and patient with us during the planning stages. They have a beautiful showroom and I was able to borrow several pieces to aid our decision making. Thank you so much for a great experience!

Was this review helpful?
Company Response

Hi Althea- always great reinforcement to hear that our protocols and procedures work well and make the initials process smooth. It's necessary to ensure that as we progress the continuity of what we offer shows through.
Talk soon....
Dov, Roy and The Invision team

Sandra in Waterloo
Sandra in Waterloo
0 reviews Toronto, ON
10/10

Hardwood floor replacement

After waiting many years we finally decided to replace our original (circa 1967) oak strip hardwood floors in the living/dining room upstairs hallway, and to refinish the stairs going down and up from the main level. After speaking with a few different companies, I read some good things about Invision Hardwood and Flooring and gave them a call. Roy provided some preliminary information and advice on the phone, and we later visited the store to get more details. From the first moment I spoke with Roy, I had a feeling of confidence that this was a place where they care to do the job right, and know exactly what they are doing. And from that moment on, Invision Hardwood & Decor delivered 110%. They offer first-rate expertise, advice, and workmanship, and are very communicative about what to expect, while delivering everything as promised and described. On top of the beautiful work they do, they are extremely efficient (finishing before schedule!) while taking great care to get everything done to perfection. They removed all the wood, repaired the subfloor as needed, installed plywood on top of the subfloor and nailed everything down to eliminate all the squeaking before installing the new floorboards on top of the plywood while replacing all the baseboards. They sanded and stained the stair treads to match, installed facings on all the risers. In addition to being professional at all times and keeping us informed every step of the way, Roy went above and beyond expectations to ensure we were happy. When the job was done, all the debris was completely cleared out, and we were left with a gorgeous, updated look and a silent floor with no creaks! Thank you Roy and team for a wonderful job, and for making everything very easy for us in this process. I would wholeheartedly recommend Invision Hardwood & Decor to anyone who appreciates excellent quality, a positive customer experience, sound advice, and fantastic service.

Was this review helpful?
Company Response

Hi Sandra- I absolutely love the thorough and well thought out review.
No wonder we were such a great fit to each other. Roy and l employ this same thorough a detailed approach to our business with each person we meet and thrilled to hear your appreciation of it.
Use your floors well and wishing nothing less then a lifetime of happiness for you.
Talk soon....
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Burlington, ON
10/10

Luxury Vinyl Flooring

Bought vinyl flooring from them, installed myself. Service from Roy was great. Very helpful and patient. Provided a lot of info and recommendations. A lot of selection, which can be overwhelming, but am very happy with our flooring choice.

Was this review helpful?
Company Response

Always great to be reminded of the confidence that gets placed in us by our consumer. Likely you decision in your decision making process was easier with our help.
Furthermore, glad you had a good self install experience.
Use it well and enjoy using it.
Talk soon...
Dov, Roy and the Invision team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover. Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs and small scale tile projects can transform an average space into a spectacular retreat for your everyday enjoyment. A simple home imporovement completed by our qualified tradesmen can add significant value and pride to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our vast list of hardwood floor laying & refinishing brands include; Mercier Wood flooring, Lauzon Distinctive Wood Floors,Superior Wood Flooring, Kentwood Wood and Vinyl Collections, Torlys Smart Floors [Wood,Luxury vinyl,Cork,Laminate and Leather] with Uniclick's locking systems, , Quick Step Laminate Floors, Twelve Oaks Wood, laminate and Vinyl floors,

Our painting projects are splashed with colour using Manor Hall and Pure Performance lines of paint by Pittsburgh Paints, the industries premier paint brand.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining and Carpeting.

STAIRCASES- Install New Pre-Stained or Painted Stair Treads and Riser as well as Refinshing, Staining or Painting of existing Staircases.

DECORATIVE TRIM- New Basebaords, Door/Window Casings, Crown Moulding and Wall Panelling.

PAINTING & STAINING- Interior/ Exterior, Residential/Commercial, Drywall Repairs and Stucco Spray, Custom Floor Stain Matches

WALLPAPERING- Residential/Commercial

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing, Floor Retailers, and Paint & Wallpaper Contractors
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.