Invision Hardwood & Decor

Floor Laying & Refinishing
391 Edgeley Blvd, Unit 6 Vaughan ON L4K
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Invision Hardwood & Decor
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98%

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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Invision Hardwood & Decor

Average customer rating:
9.9 10 (246 reviews)

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Ron in Toronto
Ron in Toronto
0 reviews Toronto, ON
10/10

Flooring install through entire floor

Had a great experience with Dov and Invision. Couldn’t say enough good things about the service and timely install. They went out of their way to help us out after our contractor left us in a bad position.

The installers of floors were incredible, professional, and nice to talk to. Will definetley use these guys for my upstairs!!

Thanks Dov!

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Company Response

Hey Ron- it was really great dealing with your whole family. Our time together felt like more than just business, which really made our process together special.
Being let down by other contractors isn't nice, this testimonial is really encouraging to our readers. Allows them to really consider who their buying from.

Talk soon..... (awaiting those upper level floors)

Dov, Roy and the Invision team

Alicia De Souza
Alicia De Souza
0 reviews Toronto, ON
10/10

Hardwood Floors

Top notch service! Invision Hardwood &Decor was truly impressive. Dov was professional, knowledgable, a great communicator who paid attention to detail and was present to check on the progress of the job which was completed ahead of schedule. I am a satisfied customer and would highly recommend Invision Hardwood & Decor to anyone looking to get their floors done.

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Company Response

Hi Alicia- So kind of you and Trevor to treat us so well.

I loved your attitudes right from the onset and knew you were amazing clients for us.Turns out we were able to prove we are amazing service providers and pretty awesome at what we do.

The bonus is that we are now looking forward to completing new floor for both neighbours, YES!

Your recognition is noticed and your hospitality is TOP NOTCH!
Thanks for preparing the space so amazing well for us. Allows us to work very efficiently and provide the highest level of workmanship.

I wish for all future client to learn how to obtain their best results by reading our reviews and replies.

Talk soon...
Dov, Roy and the Invision team

Charles in Barrie
Charles in Barrie
0 reviews Vaughan, ON
10/10

Flooring: Refinishing old flooring and installing new flooring

I highly recommend Invision for any and all hardwood flooring. They were incredibly thorough and prompt and were always available to answer my questions, I was always kept in the loop every step of the way.

The flooring itself was exceptional as well, I would not hesitate to recommend to friends and family.

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Company Response

Hey Charles-nice to hear from you here. The quality and accuracy of this review is great, it touches on some key values that we believe is a driving force to the difference we make versus others.
Enjoy your floors- hopefully forever and if not forever then we await doing it again.
Talk soon...
Dov, Roy and the Invision team.

Matt in Cambridge
Matt in Cambridge
1 review Cambridge, ON
10/10

Vinyl Flooring

Dov's product knowledge is second to none! He took the time to answer all of our questions in detail to help us choose the right flooring for our basement. We know the vinyl flooring we went with will stand the test of time.

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Company Response

Hi Matt- thanks for the praise.
Time will test the floor and the floor will test time. The floor should win.
Talk soon.....
Dov, Roy and the Invision team.

HomeStars in Toronto
HomeStars in Toronto
3 reviews Vaughan, ON
10/10

Hardwood floor and trim and moulding replacement

We recently hired Invision to remove and replace our hardwood in three
bedrooms, hall, living room and dining room. They also installed all the crown mouldings, the base boards and trim and sanded and restained the stairs to match the new floor. From our initial encounter with Dove we felt very comfortable. He was very professional, knowledgeable and courteous . He understood our vision and made suggestions to improve it. From the onset of the job we knew we had chosen wisely. The workers arrived promptly as was planned and Dov or his associate, Roy came everyday to inspect the work and make sure everything ran smoothly. I would highly recommend them.

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Company Response

Hi Nick, Laurie,
Your trust was humbling through the whole process. It was a privilege for us to transform your home, literally from top to bottom. The results are impeccable and I love your homes vibe and feel. Enjoy it for years to come.
Talk soon....
Dov, Roy and the Invision team

Josie in Vaughan
Josie in Vaughan
1 review Vaughan, ON
10/10

Great Service

Great, friendly and helpful service from Dov and Pina. They helped me with my home renovation. The selection and variety is endless, I would definitely recommend Invision Hardwood & Decor

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Company Response

Hi Josie- thanks for the note.
We're only doing what we enjoy to do. Fortunately for us and the clientele we do it well.
Awaiting to provide you with your basement needs- hoping that will be before Christmas ;).
Talk soon....
Dov, Roy and the Invision team

Laurence in Ottawa
Laurence in Ottawa
0 reviews Toronto, ON
10/10

Hardwood flooring order

Thank you, Roy and Dov, for helping us with our flooring renovation. You have a great selection of flooring products, with reputable brands, and I appreciated very much your advices when I went (several times!) to your show room in Vaughan to make my choice.
Moreover, I would like to thank you for being so responsive when it was necessary to supply additional boxes in a very short time.

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Company Response

Laurance- thank you for this review. The process, the outcome and post service requirements are easy to put effort into when the people we are dealing with make it that way. You have an amazing flooring choice and Im certain it will provide decades of satisfaction.
Talk soon...
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Vaughan, ON
1/10

Condo floor installation

Although Roy had reservations about our choice of a floating floor, he agreed to do it. Since the floor was not level, he provided someone to level it so that a proper job could be done. Unfortunately the problem areas were not identified by him.
After installation these areas of the floor moved significantly when walked on. He again provided someone to repair and level the areas in question. This was unsuccessful.
We are very dissatisfied with the outcome and do not recommend Invision.

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Company Response

Dear Reader,
Here are the facts relating to this case: the original job was successfully completed Mar,2018.

We were then invited back and asked to help address an extensive flood repair 5 months after the initial install. This was also completed successfully and a testament to our value.
Months later an issue was discovered with the floor, and both Roy and a Manufacture rep went to address and assess the matter. Installation at every stage was deemed done correctly the manufacture and Invision.

Both the manufacturer's rep and the general contractor (hired independently by the customer) were happy with the installation.

It is incorrect to suggest Invision would talk them out of a floating floor. We install floating floors all the time with great success. This customer was moving into a condo for the first time after selling their home which they had lived in for many years. This, for us, is a trigger to discuss the differences between living on a floor that is nailed down and one that is floating. It is our responsibility to have this conversation and we had a very extensive one. It was our gut feeling that this customer would have preferred a glue down application so we recommended it because it feels like a nailed down installation. The customer would not have had to adapt to a floating floor. A glue down installation is more expensive and in the end these customers, after considering everything, elected to go with the floating floor.

In conclusion we were correct that the customer should have gone with a glue down installation. Despite the current floor having very little movement relatively speaking, there were a couple of spots that most people would have accepted understanding that this was a floating floor - this customer, however, could not.

Attempts were made to level and correct the area but it wasn't good enough for the customer. In our opinion this rating and review has everything to do with the customer's choice to go with a floating floor and regretting their decision. Every effort and beyond was made to satisfy this customer, but, as logic would suggest, a floating floor will always have a degree of movement in it - it's impossible to make that go away.
To this customer I would say, if there ever would be a next time, please glue down your floors.

We are saddened to have such a negative review post but believe we have handled the situation and the review's reply in a manner that will add credibility to our business.

Dov, Roy and the Invision team

Private User
Private User
Private User reviews Toronto, ON
10/10

Condo floors replaced

We are delighted with the new floors in our fairly large condo. Roy and Dov are a pleasure to work with. They are knowledgeable, helpful and fair. Our project came in on time and on budget. Clean, meticulous work. Highly recommend Invision Hardwood & Decor!!

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Company Response

You guys put a tremendous amount of effort in getting this all accomplished, coming through for you was easy. Your logical approach and understanding of a renovation process and the needs of the workers allowed us to work in a pleasurable environment. Big thanks for that.
BTW- The compliment of the vinyl in the laundry room you chose was an amazing match. Nice job!
The place looks great and excited to continue working for your family and friends

Steven in Brooklin
Steven in Brooklin
1 review Whitby, ON
10/10

Flooring Application

The team over at Invision Hardwood are super knowledgeable and helpful. They gave us the insight we needed to make the right choice. If you are looking for flooring, look no further.

Thank Dov & Roy for all your help.

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Company Response

Hey Steve- after multiple visits and chats your desired floor was chosen. It was always pleasing to communicate with you. Enjoyable to have your attention. In the end you did narrow it down to two choices and after the humming and hawing I'm suspecting you nailed it! Wishing you all the joy with the new floors. Thanks for the review.
Talk soon...
Dov, Roy and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover. Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs and small scale tile projects can transform an average space into a spectacular retreat for your everyday enjoyment. A simple home imporovement completed by our qualified tradesmen can add significant value and pride to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our vast list of hardwood floor laying & refinishing brands include; Mercier Wood flooring, Lauzon Distinctive Wood Floors,Superior Wood Flooring, Kentwood Wood and Vinyl Collections, Torlys Smart Floors [Wood,Luxury vinyl,Cork,Laminate and Leather] with Uniclick's locking systems, , Quick Step Laminate Floors, Twelve Oaks Wood, laminate and Vinyl floors,

Our painting projects are splashed with colour using Manor Hall and Pure Performance lines of paint by Pittsburgh Paints, the industries premier paint brand.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining and Carpeting.

STAIRCASES- Install New Pre-Stained or Painted Stair Treads and Riser as well as Refinshing, Staining or Painting of existing Staircases.

DECORATIVE TRIM- New Basebaords, Door/Window Casings, Crown Moulding and Wall Panelling.

PAINTING & STAINING- Interior/ Exterior, Residential/Commercial, Drywall Repairs and Stucco Spray, Custom Floor Stain Matches

WALLPAPERING- Residential/Commercial

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing, Floor Retailers, and Paint & Wallpaper Contractors
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
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