We hired Nikka Design to support us with some home accessibility designs, and in particular a major bathroom accessibility renovation. We received some of the guidance we were looking for, but not what we needed or expected.
Nikka Design did help us explore options through discussion during the consultation. However, we expected, based on the agreement, follow-up of informed options and choices for our design dilemmas in writing. Unfortunately, we ended up with very few usable suggestions and some google links. We ended up doing the bulk of the research ourselves.
Nikka Designs were pleasant to interact with in advance of the consultation and during the consultation, and genuinely sought to offer value from their recommendations after the consultation. If you are starting from scratch, this company might be a good fit for your project if you are very clear about your expectations before the consultation.
- Approximate cost of services:
- Company Response
I'm sorry that you weren't fully satisfied with the outcome of the 2-hr design consultation.
The goal of this initial meeting is to learn about your needs and wants for the bathroom reno, start exploring ideas, provide professional design recommendations, discuss some product options, a realistic budget and timelines.
It is not intended to, nor is there time to research product options or the scope to provide complete answers and informed options and choices.
I apologize again that I wasn't able to more clearly communicate these goals.
In our email correspondence and phone call prior to meeting, I did outline the purpose of the consultation:
"The consultation is the first step of the NIKKA DESIGN process. This 2-hr working session would provide you with a set of preliminary design recommendations as the foundation for you to move forward with your project.
The objective of our first meeting is to learn about your project scope and to provide you with some, if not all, of the following, time permitting:
-learn about your accessibility needs
-provide bathroom design recommendations that account for accessibility functionality
-provide hand-drawn sketch of bathroom layout, if layout changes; and/or sketches of other bathroom design features
-provide input on accessibility product options
-if time allows, other living-in-place recommendations for your home
-review of your questionnaire replies
-feedback to your ideas
-general estimate of potential project costs
-summary of my recommendations, emailed to you on the next business day.
The consultation is comprehensive and detailed."