New Ridge Refinishing Group

Floor Laying & Refinishing
estimates@newridgerefinishing.com ON M2R 2S7
Write a Review
Write a Review
Website
HomeStars
Floor Laying & Refinishing
New Ridge Refinishing Group
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 18 timesBest of 2021winner 18 times

Reviews for New Ridge Refinishing Group

Average customer rating:
9.8 10 (400 reviews)

Sort by

Lindsay Niagara Falls
Lindsay Niagara Falls
1 review Niagara Falls, ON
10/10

hardwood refinishing (minor repairs) and darker stain

Overall, we are very pleased with the curteous staff, and a job well done! The floors came out better then I ever imagined! The floors we had were worn and needed minor repairs. We had our whole main floor done.

Was this review helpful?
Company Response

Thanks Lindsay, we appreciate your feedback. Please let us know if there is anything else we can help you with.
Scott

John in Hamilton
John in Hamilton
1 review Hamilton, ON
10/10

Refinished 1500 sq. ft. of original hardwood

My recently purchased home was in desperate need of some repair, including the original hardwood. There was what appeared to be water damage, stains, scuffs, scratches and more. Scott and Brent from NewRidge came in, sanded the floors down, and stained them a nice walnut shade. Now they look brand new!

The entire process was made very easy by NewRidge. They had great customer service and follow up. They charged me exactly as quoted with no negative surprise. I highly recommend them to anyone in need of some floor refinishing.

My word of advice, if you are having your floors done be sure to air your house out immediately following the completion. There was a strong odor upon completion that stuck around for awhile. BUT , just a small price to pay for a fantastic job.

Thanks guys!
John in Hamilton

Was this review helpful?
Company Response

Thanks John it was a pleasure working with you as well. Go Marauders!!
Scott

Avondale Equipment
Avondale Equipment
1 review Hamilton, ON
10/10

Showroom Floor Refinishing

Great Job! When we hired them, we were going to do a poly coating on our floors but due to the high, commercial traffic, they suggested we do tung oil instead and it could be self-maintained in the years to come. They did the work exactly as they said they would and it was done on time...we're very happy with the work!

Was this review helpful?
Company Response

Thank you for the kind words Kristy. It was a pleasure working for you!
Scott

Rachel in Hamilton
Rachel in Hamilton
1 review HAMILTON, ON
10/10

Hardwood Floor Refinishing

This was a great company, and I have recommended them to several people already. They were courteous, professional and helpful. They were very quick with a response when I requested a quote. My floor was 500 square feet.

Was this review helpful?
Company Response

Thank you Rachel. On behalf of Brent and Heath it was a pleasure working for you.
Scott

Mike in Cambridge
Mike in Cambridge
1 review Cambridge, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

William did a fantastic job, the floor looks awesome!!!
The floors were about 1000 SF split between 2 different wood species birch and oak. William did a great job matching the colour of the stain between both wood species.

Was this review helpful?
Company Response

Thanks Mike. It was a pleasure doing business with you.

Steve in East Hamilton, ON
Steve in East Hamilton, ON
1 review Hamilton, ON
10/10

Hardwood Floor & Stair Case refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The floors look BRAND NEW and we couldn't be happier. I will certainly recommended your services for others and hopefully be able to subcontract you out to my customers.

My wife's grandfather is actually looking to have his floors done. I will be in touch shortly with that info.

Was this review helpful?
Company Response

Thanks Steve. Heath and I really appreciated working with you. Looking forward to working with your family and clients in the future.
Scott

Virginia in Thorold
Virginia in Thorold
1 review Thorold, ON
10/10

hardwood refinish

We had NewRidge refinish our wood flooring in a room 22x12. The price was a fraction of having them replaced. I was shocked at how little NewRidge charged. The job was done quickly with no mess or inconvenience. Heath was professional and very knowledgeable. Scott answered emails and any questions we had within minutes. I would recommend this company to anyone. Heath and Scott thank you for treating us like we were your only customers.

Thank You
Scott and Virginia

Was this review helpful?
Company Response

thanks again for the review and choosing our services

South West Hamilton
South West Hamilton
1 review Hamilton, ON
10/10

Refinished our hardwood floors

NewRidge Refinishing has a unique set up. Scott handles the electronic communication and Heath refinishes the floors. The estimates were very reasonable and the work was well done. They set up dates to match customer convenience and keep to these dates always communicating. They are very respectful of your need to be in your home. We were also able to preview some other work they had done prior to securing their services. Very pleased and they know their wood. I highly recommend NewRidge Refinishing if you have wood floors and want them refinished.

Was this review helpful?
Company Response

thanks again for the review and choosing our services

Ryan M in Dundas
Ryan M in Dundas
1 review Dundas, ON
10/10

Refinishing of Living Room and Dining Room Maple

This is the second job that we have had NewRidge complete for us, and our experience with them only got better. Again their quote was on time and spec, they explained the difference in behavior of Maple (vs. Oak we had done previously) and that it would take the stain differently, but they did an excellent job of matching the earlier completed jobs tone and color. Again they took meticulous care with our house and property - dust and fumes were are concern for us with small children and pets, and Heath ensured our house was kept clean both during and after the process. We are again overjoyed with the final result - Heath and Scott take the time to listen and understand what it is we are trying to accomplish for the look and feel of our home, and make suggestions with that in mind.

Was this review helpful?
Company Response

thanks again for the review and choosing our services

Tom Miller in Cambridge
Tom Miller in Cambridge
2 reviews Cambridge, ON
10/10

Wide plank pine floors refinished

We were very happy with the result of our two bedroom original pine floor refinishing and can't wait to start living on them. William was always prompt and professional, going the extra mile to make sure the floors were done right, and it shows!
Scott was always on top of the job every step of the way ensuring a smooth transition from quote to finished product.
It's good to see a company providing "old school" service, which is all too rare these days, kudos guys and thanks again.

Tom Miller

Was this review helpful?
Company Response

thanks again for the review and choosing our services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Ridge Refinishing Group

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***

After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora, Georgina, Keswick

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

All of Simcoe County and Parts of Muskoka including Bradford, Innisfil, Barrie, Orillia

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
NA
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, Credit Card
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Bona Craftsman Training School
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.