New Ridge Refinishing Group

Floor Laying & Refinishing
estimates@newridgerefinishing.com ON M2R 2S7
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Floor Laying & Refinishing
New Ridge Refinishing Group
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98%

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Reviews for New Ridge Refinishing Group

Average customer rating:
9.8 10 (359 reviews)

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Amber from Toronto
Amber from Toronto
2 reviews Ajax, ON
10/10

Hardwood floor Project

Firstly I am so very sorry to write a late review. I researched various flooring companies before hiring New Ridge for the job and both me and my husband are very glad we did. From start to finish everything was impeccable and on time. Lori and her husband treated our home like theirs. They always kept us informed of everything. We have a stair reno project and we know that we will be hiring them. Thank you so much for getting the job done.

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Company Response

Hey Amber,

Thanks for sharing your experience. Once again it was a pleasure working with you on your hardwood floor installation project. We'll be in touch towards the end of the winter to discuss the stair renovation project and go over those anti-slip wood finish samples to help assist you make the best decision.

Thanks again for choosing our services. Have a great holiday season!

Sincerely,

Scott
NewRidge Refinishing Group

Liz in Toronto
Liz in Toronto
2 reviews Toronto, ON
10/10

Outstanding Customer Service

I just want to give a shout out to how amazing this company's customer service is. I am still debating between sanding and refinishing our very old and scratched up floors or just painting them over until I can afford to replace them. Scott has been incredibly helpful and patient while I sort this out for myself. Incredible response times + super friendly assistance. I would highly recommend checking them out.

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Company Response

Thank you Liz. That's so nice of you to share. It's been our pleasure and looking forward to the opportunity to work with you on your hardwood floor or staircase refinishing project.

I'm still looking into the other item u sent me last night. We'll be in touch soon. Thanks again!

Scott
NewRidge Refinishing Group Inc.

A. J.
A. J.
3 reviews Toronto, ON
10/10

Hardwood Floor Refinishing

This company was a pleasure to work with from start to finish and I would highly recommend them to anyone looking to get their floors refinished! The customer service was consistently top notch from start to finish - Scott was responsive and thorough in answering my questions and Sebastian and his team did a wonderful job in refinishing the old (and very damaged!) oak floors in the 90+ year old house we just purchased. Two other contractors who I had quote on the job insisted that our floors could not be salvaged at all and that the hardwood had to be replaced (at 3x the cost!). New Ridge not only assured us that refinishing was possible during the quote process, but did such a great job when we hired them, that it is virtually impossible to see any of the floors' previous (and significant!) damage. I highly recommend this company to anyone looking to get floor work done, and we will definitely hire them again in the future, when the time does come for us to replace our old hardwood floors.

1 of 1 people found this review helpful.
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Company Response

Hey AJ,

Thanks for sharing your experience. Once again it was a pleasure working with you on your hardwood floor refinishing project.

This is a good example of why we recommend refinishing the existing hardwood over installing new wood. You get the same result for a third if the cost.

Thanks again for choosing our services. Please keep us in mind for your next floor or stair project.

Cheers!

Scott
NewRidge Refinishing Group

chris in Hamilton
chris in Hamilton
1 review Toronto, ON
10/10

oak floor refinishing

3 months after they finished sanding and refinishing our circa 1930s hardwood, we continue to be pleased and satisfied with Newridgerefinishing. Matt was punctual, straightforward and accommodated our request to stage the 2 floors in 2 phases each so we avoided having to move furniture off each floor. Incidental repairs were done without issue. Dust was kept to a minimum and the end product suits the house including the exposed nailing from the original installation. Fair pricing. Happy to highly recommend Matt and Newridgerefinishing.

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Company Response

Thank you Chris for taking the time again to prepare a review of your experience. It was a pleasure for Matt and myself to work with you on your hardwood flooring refinishing project.

Please keep us in mind for a future project and thanks again for choosing our services!

Sincerely,

Scott
NewRidge Refinishing Group Inc.

Clare in Toronto
Clare in Toronto
0 reviews Toronto, ON
10/10

Floating stair refinishing - very impressed

We're two years into our total house renovation and New Ridge has been the most impressive contractor we've worked with. Very tidy, professional and exceptional attention to detail. We look forward to working with them on the rest of our floors. We could not recommend them and Matt more.

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Company Response

Thank you Clare for taking the time again to share a review of your experience. It was a pleasure for Matt and myself to work with you on your hardwood stair case refinishing project.

Please keep us in mind for a future floor or stair reno project and thanks again for choosing our services!

Cheers,

Scott Newman
NewRidge Refinishing Group Inc.

John in Toronto
John in Toronto
1 review Toronto, ON
10/10

Floors rescued from neglect and DIY abuse

We are very pleased with Matt's work on the floors of our Victorian house. Previous owners' renovations had sanded-away most of the flooring's useful thickness, also leaving it uneven, gouged and delaminated. Matt made numerous spot repairs, reduced unfixable irregularities as much as the material allowed, and brought the resurfacing and refinishing to a level of consistency and beauty we could not have imagined possible; our house has been transformed. As others have mentioned, Matt takes his work very seriously; communications and cleanup were excellent. We would not hesitate to engage New Ridge again.

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Company Response

Thank you John for taking the time again to prepare a review of your experience. It was a pleasure for Matt and myself to work with you on your hardwood flooring refinishing project.

Please keep us in mind for a future floor or stair reno project and thanks again for choosing our services!

Cheers,

Scott Newman
NewRidge Refinishing Group Inc.

Private User
Private User
Private User reviews Toronto, ON
10/10

Thanks for everything!

Bought a new house and our hardwood floors were pretty bad due to the previous owners dog. Great communication getting a quote and deciding what needed to be done. Once they were here, the team was great and did an awesome job on our floors. They basically look brand new. Couldn't be happier. Thanks for everything!

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Company Response

Thanks for sharing your experience. Once again it was a pleasure working with you on your hardwood floor refinishing project.

This is a good example of why we recommend refinishing the existing hardwood over installing new wood. You get the same result for a third if the cost.

Thanks again l for choosing our services. Please keep us in mind for your next floor or stair project.

All the best.

Scott

Mimico Ted in Toronto
Mimico Ted in Toronto
4 reviews Toronto, ON
10/10

Refinished main floors - looks fantastic!

Based on great reviews, I asked for a quote from New Ridge Refinishing Group (NRRG) to refinish the main floor of my 1930’s bungalow. Previous owners had not looked after the floors well and had let them become worn, chipped, and scratched. Whatever finish there had been at one point was long gone! I wasn’t sure if the floors could be refinished, or if they would have to be replaced. Matt came and gave me a reasonable quote and assured me that my floors could be refinished and that they would look great, almost new. Once I agreed to the work, from that point on it was a great experience. We were given all the necessary details (I.e. what to expect), and Matt and NRRG updated us as the work progressed. Matt was great - he explained everything he was doing and was very respectful and accommodating. He went out of his way to make sure the job was perfect - he replaces some boards when necessary and fixed areas in closets where some boards had been taken up. Matt did an amazing job - he was right - they floor look almost new! I would highly recommend NRRG! Thanks Matt!

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Company Response

Thank you Ted for taking the time to write a detailed review of your experience. On behalf of Matt and the it was a pleasure to work with you on your hardwood floor refinishing project. Please keep us in mind for a future project and thanks again for choosing our services!

Regards,

Scott
NewRidge Refinishing Group Inc.

michelle_c
michelle_c
1 review Toronto, ON
10/10

Refinishing 60-year Old Oak Strip Wood Floors

The whole process with New Ridge was easy and comfortable from the start. Scott was quick to respond to my emails about getting a quote and arranging a schedule for the work to be done. He was very communicative and that put us at ease.

Sebastian and his crew did the refinishing work (sanding, cleaning and varnish) and wow, they did an excellent job. We went from old white carpet to fresh, satin oak wood floors in 1.5 days. Sebastian was lovely - he even made sure to do a walk around the space with me to make sure I was happy with the final finish. We get so many compliments now on the floors and the natural finish look. 10/10 would recommend.

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Company Response

Thank you Michelle for taking the time to write a review of your experience. On behalf of Sebastian and the entire team it was a pleasure to work with you on this hardwood floor refinishing project. Please keep us in mind for a future project and thanks again for choosing our services!

Regards,
Scott

Val in Toronto
Val in Toronto
1 review Toronto, ON
10/10

Old floors better than new

We were in need to refinish old striped oak floors that were not only old but got damaged as part of the kitchen reno. I am always terrified to hire contractor we do not know so I took a lot of time with research. I came across your company and literary read all the reviews and looked over all pictures posted and I was sold :). Communication with Scott was amazing, to the point and straight forward, Sebastian came to look at the floors and provided us with quote and the job was booked. The guys did absolutely amazing job on our living room and family room floors. Especially the family room where the old parquet tiles were coming off the floor, were damaged and uneven. The floors now look better than new. Thank you all SO MUCH for amazing job! Now I am trying to figure out the logistics for all of my rooms to be redone. My Biggest regret is not to have taken before and after pictures to share.

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Company Response

Thank you Val for taking the time to write such a thorough review of your experience! On behalf of Sebastian and the entire team it was a pleasure to work with you on your hardwood floor refinishing project. Please keep us in mind for your next project and thanks again for choosing our services.

Regards,
Scott

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Ridge Refinishing Group

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***

After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, PayPal
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 30 days.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.