New Ridge Refinishing Group

Floor Laying & Refinishing
estimates@newridgerefinishing.com ON M2R 2S7
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Floor Laying & Refinishing
New Ridge Refinishing Group
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98%

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Reviews for New Ridge Refinishing Group

Average customer rating:
9.8 10 (390 reviews)

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KM in Burlington
KM in Burlington
3 reviews Burlington, ON
10/10

Hardwood installation and staircase refinishing

We hired New Ridge when we bought our new house to replace carpet on the second floor with hardwood and refinish the staircase before we moved in.

We couldn't be happier with the customer service and the finished product. John P was the contractor on our project and he was amazing to work with. He went above and beyond for us - he was in regular communication about how the work was progressing and reassuring us that it would be done in time for our move-in date. He cleaned up at the end of every day and his attention to detail was excellent. Even our neighbors raved about how hard he worked and how friendly he was. We wouldn't hesitate to recommend or rehire New Ridge back again!

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Company Response

Thank you Karlyn once again for providing your feedback. On behalf of John and the entire team, it was a true pleasure working with you from beginning to end. Don't hesitate to reach out if you need assistance with anything related to this or another project.

Thanks again for choosing to work with us.

Cheers,

Scott
NewRidge Refinishing Group Inc.

hageman.danielle in Mississauga
hageman.danielle in Mississauga
1 review Mississauga, ON
10/10

New Staircase

Out of all the companies we contacted NewRidge was by far the most communicative. They let us know what was happening every step of the day and the pricing is clearly laid out. We had anticipated to all be at work/school when the stairs were being done however because of Covid we were all home. Rob did a fantastic job of working around all of us being home and having to use the stairs at various parts of the day. The final result is beautiful. I highly recommend them.

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Company Response

Thank you Danielle for taking the time to provide a thorough review of your experience on this recent hardwood stair case refinishing project. On behalf of the entire team it has been a great pleasure working with you from beginning to end. Looking forward to reconnecting on the next one.

Thanks again for choosing our service.

Cheers!

Scott
NewRidge Refinishing Group

Private User
Private User
Private User reviews Vaughan, ON
9/10

Staircase and floor refinishing

Brian and his team did a great job. They were efficient and got the job done on time. Each stage of the process was completed by experienced specialists. Very pleased with the service.

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Company Response

Thank you so much for taking the time to provide a review of your experience. It has been a great pleasure for us all to work with you throughout the whole hardwood floor and stair case refinishing process.

Thanks again for choosing our service. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Sincerely,
Scott
NewRidge Refinishing Group

Anne
Anne
4 reviews Toronto, ON
10/10

Exceeded expectations

Refinished LR/DR and kitchen floor. Some of the floor was stained and I thought it might need to be replaced. Matt was able to refinish theses areas successfully without replacement. The floor looks great and I’m very happy with the result. Matt is a very professional and knowledgeable craftsman who gave great information and explanations to all my questions.

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Company Response

Hi Anne,
hanks for sharing your experience with everyone.. It has been a great pleasure for us all to work with you throughout the whole process.

Thanks again for choosing our service. Please keep us in mind for your next hardwood floor refinishing or stair project and don't hesitate to reach out if you have any questions or concerns.

Sincerely,
Scott
NewRidge Refinishing Group

James in Toronto
James in Toronto
0 reviews Toronto, ON
10/10

Hallway Stairs Refinishing

I learned about New Ridge through my contractor. I was incredibly happy with the high quality of workmanship and attention to detail by Matt who refinished my hallway stairs. I found Matt and the team to be incredibly professional and responsive. I highly recommend New Ridge for any refinishing project you may have. I'll definitely be using them again in the future!

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Company Response

Hi James,

Thank you for taking the time to provide a review of your experience. It has been a great pleasure for us all to work with you throughout the whole process.

Thanks again for choosing our service. Please keep us in mind for your next hardwood floor refinishing or stair project and don't hesitate to reach out if you have any questions or concerns.

Sincerely,
Scott
NewRidge Refinishing Group

Shane & Susana
Shane & Susana
3 reviews Ajax, ON
10/10

New floors installed on main and second floor + 2 stair cases

This was a major project that we'd begun planning for in 2019, and after our initial contact with Scott and Lory we felt immediately confident that this was the right fit. We took an unexpected pause through 2020 as COVID struck, and through that time Scott was fully accommodating, flexible, and understanding of the delay. From the very start I felt we could place our trust in Scott and the team at NewRidge: the entire process is set up extremely well from a customer perspective, with a clear an transparent approach to costing out a project and following through on every detail.

We were thrilled to start the project earlier this year; however, we couldn't have anticipated just how happy we'd be. It’s an unbelievable change, and it’s like we have an entirely new (and very much improved) house to wake up in now!

Outcome aside, which we’re thrilled with, we were also extremely grateful to have Lory and Radu running this project, as they were were exemplary. Always communicating with us, extremely flexible in working around us, and just overall two great individuals who are a pleasure to be around. It’s obvious that they take great pride and great care in what they do, and that they wanted us to be happy with the outcome – which we are!

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Company Response

Thank you Shane and Susana once again for providing your feedback. On behalf of Lory and Radu, it was a true pleasure working with you from beginning(New Years Eve 2019 :)to end. Don't hesitate to reach out if you need assistance with anything related to this or another project.

Thanks again for choosing to work with us.

Cheers,

Scott
NewRidge Refinishing Group Inc.

Denise
Denise
5 reviews Toronto, ON
10/10

Great to work with & great results

Newridge replaced our old hodgepodge of flooring with engineered hardwood on two floors and vinyl on one floor, and finished it off with new trim. They also refinished one set of wood stairs and replaced a set of carpeted stairs with wood ones. It was a big job, and we are so, so happy with how everything looks and feels. And just as important to me, Lory was great to work with. She helped us make informed choices when we went through the options, which is helpful in a reno process! She's very detail-oriented, communicative, and reliable. We worked with her in our last home, and were happy to hire Newridge again.

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Company Response

Hey Denise,

Nice to hear from you. Hope you and Michelle are doing well. Thank you for taking the time to share your experience with everyone.

It was a pleasure for all of us hear at NewRidge Refinishing to work with you both again in your new home.

Thanks again for choosing our services 😊!!!

Cheers,
Scott and Lory

Private User
Private User
Private User reviews Niagara On The Lake, ON
10/10

Great Job!!

We had a great experience with NewRidge refinishing.
Duc was great! He answered emails promptly and helped us decide on our stain choice.
He knew what we were looking for and made it happen.
The floor looks AMAZING.
Thanks again. Best $$$ we have spent so far in our renovation in Niagara on the Lake.

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Company Response

Thank you for the review. We're so happy to hear about your experience with our team. Refinishing hardwood is definitely the best value and ROI you'll get as its virtually the same as installing new hardwoods for half or less the cost of new floors.

Thanks again for choosing our service. Please keep us in mind for your next hardwood floor refinishing or stair project and don't hesitate to reach out if you have any questions or concerns.

Sincerely,
Scott
NewRidge Refinishing Group

Nicolas
Nicolas
6 reviews Toronto, ON
10/10

Rewridge Floor Refinishing to the rescue

We were impressed with NewRidge from the start with the promptness & quality of their initial quote. Of the 4 vendors we requested quotes from, NewRidge was only company to provide an in-house consultation which provided confidence that they were interested in supporting our project. Quotes were detailed and updated for clarity. Pricing was competitive - mid range. Communication was clear and provided via text and video message. The project itself for 3 upstairs bedrooms took 3 days as advised, and all steps clearly communicated. It's a disruptive project to clear out your home to make way for the work, but it's completely worth it. Sebastian & crew were on time, took great care in minimizing the amount of dust and provided a tidy space when complete. The end results are perfect and we would have never imagined our 60 year old floors to have a second life. Happy to report that after 6 months of the work being complete, the entire job has held up beautifully.

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Company Response

Great to hear from you Nicolas!! Thank you for providing a thorough review of your experience from the hardwood floor refinishing project we did back in the fall. It has been a great pleasure working with you throughout the whole process.

Thanks again for choosing our service. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Sincerely,

Scott
NewRidge Refinishing Group

Chef jason in Brampton
Chef jason in Brampton
4 reviews Vaughan, ON
10/10

Refinishing of hardwood floors

I was nervous dealing with a new contractor (as most people are) however from my initial inquiry all the way through to the finished job, this team was extremely great to work with. Very professional and communicative and to top it off, the floors look incredible. I wouldn’t hesitate for a minute recommending this company for your work. In a sea of suspect companies, New Ridge refinishing group is an absolute stand out, they delivered everything they said they would and completed the project in Exactley the estimated time. We will be using them again to do our stair refinishing later in the year.

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Company Response

Hey Jason,

Thank you so much for taking the time to provide a thorough review of your experience. It has been a great pleasure for us all to work with you throughout the whole hardwood floor refinishing process.

Thanks again for choosing our service. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Sincerely,
Scott
NewRidge Refinishing Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Ridge Refinishing Group

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***

After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora, Georgina, Keswick

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

All of Simcoe County and Parts of Muskoka including Bradford, Innisfil, Barrie, Orillia

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
NA
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, Credit Card
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Bona Craftsman Training School
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 1 year
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