New Ridge Refinishing Group

Floor Laying & Refinishing
estimates@newridgerefinishing.com ON M2R 2S7
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Floor Laying & Refinishing
New Ridge Refinishing Group
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97%

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Best of 2020 winner 17 timesBest of 2020winner 17 times

Reviews for New Ridge Refinishing Group

Average customer rating:
9.8 10 (374 reviews)

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Nancy in Mississauga
Nancy in Mississauga
7 reviews Toronto, ON
10/10

Hardwood Floor Refinishing

I contacted Newridge Refinishing Group in late July 2020 to discuss refinishing three levels of a family sidesplit home that we wanted to sell. The home was built in 1962 and the hardwood floors were in original condition with many scratches and looked dingy. Scott quoted us a fair price and agreed to have the work done as quickly as possible due to our tight schedule. We were warned that some of the dark stains on the floor caused most likely by animal stains might not be able to be removed. As we were on a tight budget we decided not to refinish the stairs. Sebastian completed the work quickly and I am extremely satisfied with the results. They went out of their way to accommodate our tight timeline. Although a few of the dark stains in a small den could not be fully removed, all of the other stains and darker patches were removed and the floors look brand new. We were given the option of staining all the floors darker to hide the stains but we declined. I would not hesitate to use Newridge Refinishing again or to recommend them to others. Communication at all times was excellent and the results are superb. My only regret is that we did not refinish the stairs as well as the difference between the stairs and the refinished floors is significant. I have attached Before and After pictures.

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Company Response

Thank you Nancy for taking the time to provide a thorough review of your experience on this recent hardwood floor refinishing project. It has been a pleasure working with you from beginning to end. Wishing you all the best with the home listing.

Thanks again for choosing our service. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

Kosta
Kosta
1 review Pickering, ON
10/10

Hardwood Floor Refinishing

Scott and Sebastian did a great job. We are happy and impressed with the floor refinishing services provided. Scott, Sebastian and his team were professional, efficient and very tidy (Tidy is an understatement- the house had little to no dust when the work was finished) when refinishing our floors. As another review mentioned, “the whole process was smooth and great communication every step of the way.” Sebastian and his team are work horses and they went above and beyond in terms of quality and provided great customer service. Thank you Scott and Sebastian!

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Company Response

Thank you Kosta for taking the time to provide a thorough review of your experience on this recent hardwood floor and stair case refinishing project. It has been a great pleasure working with you as well throughout the whole process.

Thanks again for choosing our service. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Sincerely,

Scott
NewRidge Refinishing Group

callandecho in Ancaster
callandecho in Ancaster
0 reviews Mississauga, ON
10/10

Excellent hardwood floor refinishing

Simply excellent work from start to finish from Matt & Scott from New Ridge. Original estimate was accurate and more than fair, especially given the high level of craftsmanship. Matt consulted with us throughout about potential problem areas and solutions.
The finished product exceeded our expectations! Highly recommended.

1 of 1 people found this review helpful.
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Company Response

Thanks for sharing your experience John. It was a pleasure working with you on your recent hardwood floor refinishing project.

Let us know if there anything else you need assistance with. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group Inc.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Staircase Refinishing

The work done by Sebastien and team was fantastic. The whole process was smooth and great communication every step of the way. The team was always willing to answer questions and did their best to keep the house clean at all times (from all the dust, etc). The overall work and professionalism was truly fantastic.

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Company Response

Thank you for your review. We're happy you found us and made the right decision :). It was a pleasure to work with you on your recent stair renovation and refinishing project.

Please keep us in mind next time around and appreciate your referrals to your friends and family who are looking to have their floors and stair cases renovated. Thanks again.

Scott
NewRidge Refinishing Group Inc.

Rob J in North York
Rob J in North York
3 reviews Toronto, ON
10/10

Hardwood Refinishing

We wanted to refinish original hardwood in our hallway and one large bedroom. We requested quotes from three vendors and selected New Ridge Refinishing Group primarily based on their excellent ratings at HomeStars. Communications from Scott were immediate and frequent throughout the project. Matt was the outstanding expert that completed the work - always ontime, fabulous attention to detail, thorough and explained each step of the project. Everything went smoothly and of course, the floors look amazing!! We highly recommend Matt and New Ridge for their professionalism and quality of work.

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Company Response

Hey Rob,

Thank you for taking the time to write a review. It was a great pleasure working with you on your hardwood floor installation and refinishing project.

Thanks again for choosing our services and referring us a new client we have scheduled for this summer :)

Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

derektilley9 in Brampton
derektilley9 in Brampton
1 review Toronto, ON
10/10

Hardwood Floor Refinishing and Staining

We wanted to re-finish original 1960s hardwood that had broadloom over it for many years. This was my late mothers home and we were cleaning it up to sell. I requested a few quotes and ended up choosing New Ridge. bases on their good ratings here. We received excellent service from Scott and Sebastian. Everything went as scheduled and the floors look amazing!

I highly recommend New Ridge for their professionalism, and quality of work.

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Company Response

Thank you Derek for your review. We're happy you found us and made the right decision :). It was a pleasure to work with you on this hardwood floor refinishing project.

Please keep us in mind next time around and appreciate your referrals to your friends and family who are looking to have their floors and stair cases renovated. Thanks again.

Scott
NewRidge Refinishing Group

K Hamilton
K Hamilton
1 review Hamilton, ON
7/10

New pre-finished hardwood floor in a kitchen (144sqf)

Honest 3.5 stars (decent if not fantastic).

On the positive side: very responsive, persistent and interested even in a small job (which mine ended up being - laying one layer of hardwood floor on top of existing subfloor in a room of about 144 sqf). Helped to source the flooring during the lockdown, when it was next to impossible to find a supplier. Reliable, turned up on time, did a clean job and cleaned up afterwards. The whole job only took a few hours.

On the not so positive side: The end result.
The floor was laid starting from the sides of the room, towards the middle, which resulted in a gap in the most visible spot right in front (which has been filled with wood filler when we pointed it out). When they arrived, the crew asked where the cabinets would go (the room was a kitchen), as we assumed, for some purpose (such as, to put the more knotty boards where they would not be visible). As it turned out, we have wonderfully smooth and near to perfect flooring under the cabinets, and all the really dark knots (some of which do look like splashes of ink) bang in the middle, on display. The worst of these (one floorboard) has been replaced upon our request before the crew left (there was still one whole pack of flooring left, so it was not for lack of material).

Overall opinion: would employ them again, just bear in mind you have to stand over them and oversee the work in minor detail (which we failed to do).

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Company Response

Thank you Karolina for the honest feedback. I'd be more then happy to have a discussion with you about this project if you feel if the crew needs to come back and fix or repair anything. None of our crews require supervision so it should not be expected to watch over them .

Please keep in mind the hardwood that you supplied us was a Bruce hardwood red oak pre-finished cottage (aka lowest quality rating) grade so most of the wood comes with short knotted and imperfect pieces so we were limited in what we can do. Anyways, I'll reach out to you to go over the hardwood floor repair/replacement in further details.

It was a pleasure working with you throughout this process to install the new hardwood flooring.. We really appreciate you taking the time out to share your experience with us.

Cheers,

Scott
NewRidge Refinishing Group

Rafael in Toronto
Rafael in Toronto
1 review Mississauga, ON
10/10

Amazing refinish on Engineered hardwood.

I can't say enough good words for the service they did in my floors. Engineered hardwood, with some pretty darn bad water damage and scratches all around.

Scott was amazing to deal with from day one. Very thorough and upfront with everything.

The service was done by Sebastian and his son and let me tell you, what an amazing guy to deal with. Also very detail oriented and very thorough.

I would recommend them to everyone, no questions asked.

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Company Response

Thank you Rafael for your review. It was a pleasure to work with you on this hardwood floor refinishing project. We appreciate you understanding the risks involved with refinishing engineered wood and were open to the new hardwood installation option. In the end we are all ecstatic that the floor refinishing worked out as planned.

Please keep us in mind next time around and appreciate your referrals to your friends and family who are looking to have their floors and stair cases renovated. Thanks again.

Scott
NewRidge Refinishing Group

Karen
Karen
2 reviews Toronto, ON
10/10

Refinishing floors for the entire house

We are thrilled with the job NewRidge ReFinishing did on our floors and stairs for the entire house. Scott responded promptly with all the questions we had. Lory and her partner were very thorough on explaining the steps in doing the job and they finished on time and cleaned up at the end of each day. They even installed the baseboards where it was needed. Our floors and stairs look brand new and it really brighten our place. We feel so lucky to find them I will recommend NewRidge to anyone that is looking to get there floors refinished. Thanks to NewRidge for a great job!

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Company Response

Hey Karen,

Hope you are doing well considering everything going on in the world these days. Thank you for taking the time to share a review of your experience. It was a pleasure for Lori, Radu and I to work with you on your hardwood floor and stair case refinishing and installation project.

Please keep us in mind for a future floor or stair reno project and thanks again for choosing our services! :)

Cheers,

Scott Newman
NewRidge Refinishing Group Inc.

Ron in Oshawa
Ron in Oshawa
2 reviews Oshawa, ON
10/10

Recreation, and bedroom floor sanding and refinishing.

New Ridge Refinishing Group was one of three companies that Homestars recommended to me in July 2018. I contacted the recommended companies, but only Lory at Homestars got back to me in a reasonable time with a price that was well within my estimated budget. She, along with two of her people completely sanded and refinished the floors beautifully within a short period of time. A few days later after the floor was dry, I phoned Lory and inquired if they might be available to put my bedroom furniture back in place because I didn't have anyone else. I live in Oshawa and she stated that they would not be able to come until about 8 o'clock that evening because they were just finishing a job on the west side of Toronto. They came a little bit earlier than that, and then they had to drive back to Toronto to go home. That is typically what a family business is all about! To all the people at NewRidge and especially Lory, thank you again. Also, I apologize for taking so long to write this review. Ron

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Company Response

Hey Ron,

Hope all is well since we last spoke. Thank you for taking the time to write a review. It was a pleasure working with you on your hardwood floor refinishing project.

Thanks again for choosing our services. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Ridge Refinishing Group

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***

After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora, Georgina, Keswick

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

All of Simcoe County and Parts of Muskoka including Bradford, Innisfil, Barrie, Orillia

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
NA
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, Credit Card
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Bona Craftsman Training School
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.