New Ridge Refinishing Group

Floor Laying & Refinishing
estimates@newridgerefinishing.com ON M2R 2S7
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Floor Laying & Refinishing
New Ridge Refinishing Group
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98%

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Best of 2020 winner 17 timesBest of 2020winner 17 times

Reviews for New Ridge Refinishing Group

Average customer rating:
9.8 10 (370 reviews)

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Rob J in North York
Rob J in North York
3 reviews Toronto, ON
10/10

Hardwood Refinishing

We wanted to refinish original hardwood in our hallway and one large bedroom. We requested quotes from three vendors and selected New Ridge Refinishing Group primarily based on their excellent ratings at HomeStars. Communications from Scott were immediate and frequent throughout the project. Matt was the outstanding expert that completed the work - always ontime, fabulous attention to detail, thorough and explained each step of the project. Everything went smoothly and of course, the floors look amazing!! We highly recommend Matt and New Ridge for their professionalism and quality of work.

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Company Response

Hey Rob,

Thank you for taking the time to write a review. It was a great pleasure working with you on your hardwood floor installation and refinishing project.

Thanks again for choosing our services and referring us a new client we have scheduled for this summer :)

Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

derektilley9 in Brampton
derektilley9 in Brampton
1 review Toronto, ON
10/10

Hardwood Floor Refinishing and Staining

We wanted to re-finish original 1960s hardwood that had broadloom over it for many years. This was my late mothers home and we were cleaning it up to sell. I requested a few quotes and ended up choosing New Ridge. bases on their good ratings here. We received excellent service from Scott and Sebastian. Everything went as scheduled and the floors look amazing!

I highly recommend New Ridge for their professionalism, and quality of work.

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Company Response

Thank you Derek for your review. We're happy you found us and made the right decision :). It was a pleasure to work with you on this hardwood floor refinishing project.

Please keep us in mind next time around and appreciate your referrals to your friends and family who are looking to have their floors and stair cases renovated. Thanks again.

Scott
NewRidge Refinishing Group

K Hamilton
K Hamilton
1 review Hamilton, ON
7/10

New pre-finished hardwood floor in a kitchen (144sqf)

Honest 3.5 stars (decent if not fantastic).

On the positive side: very responsive, persistent and interested even in a small job (which mine ended up being - laying one layer of hardwood floor on top of existing subfloor in a room of about 144 sqf). Helped to source the flooring during the lockdown, when it was next to impossible to find a supplier. Reliable, turned up on time, did a clean job and cleaned up afterwards. The whole job only took a few hours.

On the not so positive side: The end result.
The floor was laid starting from the sides of the room, towards the middle, which resulted in a gap in the most visible spot right in front (which has been filled with wood filler when we pointed it out). When they arrived, the crew asked where the cabinets would go (the room was a kitchen), as we assumed, for some purpose (such as, to put the more knotty boards where they would not be visible). As it turned out, we have wonderfully smooth and near to perfect flooring under the cabinets, and all the really dark knots (some of which do look like splashes of ink) bang in the middle, on display. The worst of these (one floorboard) has been replaced upon our request before the crew left (there was still one whole pack of flooring left, so it was not for lack of material).

Overall opinion: would employ them again, just bear in mind you have to stand over them and oversee the work in minor detail (which we failed to do).

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Company Response

Thank you Karolina for the honest feedback. I'd be more then happy to have a discussion with you about this project if you feel if the crew needs to come back and fix or repair anything. None of our crews require supervision so it should not be expected to watch over them .

Please keep in mind the hardwood that you supplied us was a Bruce hardwood red oak pre-finished cottage (aka lowest quality rating) grade so most of the wood comes with short knotted and imperfect pieces so we were limited in what we can do. Anyways, I'll reach out to you to go over the hardwood floor repair/replacement in further details.

It was a pleasure working with you throughout this process to install the new hardwood flooring.. We really appreciate you taking the time out to share your experience with us.

Cheers,

Scott
NewRidge Refinishing Group

Rafael in Toronto
Rafael in Toronto
1 review Mississauga, ON
10/10

Amazing refinish on Engineered hardwood.

I can't say enough good words for the service they did in my floors. Engineered hardwood, with some pretty darn bad water damage and scratches all around.

Scott was amazing to deal with from day one. Very thorough and upfront with everything.

The service was done by Sebastian and his son and let me tell you, what an amazing guy to deal with. Also very detail oriented and very thorough.

I would recommend them to everyone, no questions asked.

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Company Response

Thank you Rafael for your review. It was a pleasure to work with you on this hardwood floor refinishing project. We appreciate you understanding the risks involved with refinishing engineered wood and were open to the new hardwood installation option. In the end we are all ecstatic that the floor refinishing worked out as planned.

Please keep us in mind next time around and appreciate your referrals to your friends and family who are looking to have their floors and stair cases renovated. Thanks again.

Scott
NewRidge Refinishing Group

Karen
Karen
2 reviews Toronto, ON
10/10

Refinishing floors for the entire house

We are thrilled with the job NewRidge ReFinishing did on our floors and stairs for the entire house. Scott responded promptly with all the questions we had. Lory and her partner were very thorough on explaining the steps in doing the job and they finished on time and cleaned up at the end of each day. They even installed the baseboards where it was needed. Our floors and stairs look brand new and it really brighten our place. We feel so lucky to find them I will recommend NewRidge to anyone that is looking to get there floors refinished. Thanks to NewRidge for a great job!

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Company Response

Hey Karen,

Hope you are doing well considering everything going on in the world these days. Thank you for taking the time to share a review of your experience. It was a pleasure for Lori, Radu and I to work with you on your hardwood floor and stair case refinishing and installation project.

Please keep us in mind for a future floor or stair reno project and thanks again for choosing our services! :)

Cheers,

Scott Newman
NewRidge Refinishing Group Inc.

Ron in Oshawa
Ron in Oshawa
2 reviews Oshawa, ON
10/10

Recreation, and bedroom floor sanding and refinishing.

New Ridge Refinishing Group was one of three companies that Homestars recommended to me in July 2018. I contacted the recommended companies, but only Lory at Homestars got back to me in a reasonable time with a price that was well within my estimated budget. She, along with two of her people completely sanded and refinished the floors beautifully within a short period of time. A few days later after the floor was dry, I phoned Lory and inquired if they might be available to put my bedroom furniture back in place because I didn't have anyone else. I live in Oshawa and she stated that they would not be able to come until about 8 o'clock that evening because they were just finishing a job on the west side of Toronto. They came a little bit earlier than that, and then they had to drive back to Toronto to go home. That is typically what a family business is all about! To all the people at NewRidge and especially Lory, thank you again. Also, I apologize for taking so long to write this review. Ron

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Company Response

Hey Ron,

Hope all is well since we last spoke. Thank you for taking the time to write a review. It was a pleasure working with you on your hardwood floor refinishing project.

Thanks again for choosing our services. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

Private User
Private User
Private User reviews Oakville, ON
10/10

Bedroom and office flooring

Had floor replaced in 2 rooms. On had a sloping and poor structure. The service was fantastic. The team are thoughtful and extremely professional and informative. Excellent quality of work. Thank you Sebastian. Highly recommended.

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Company Response

Thanks for sharing your experience. Once again it was a pleasure working with you on your hardwood floor Installation project.

Thanks again l for choosing our services. Please keep us in mind for your next floor or stair project.

All the best.

Scott
NewRidge Refinishing Group

Jessica A in Mississauga
Jessica A in Mississauga
2 reviews Mississauga, ON
10/10

Floor and Baseboard Refinishing

Our upstairs floors are original to the house (1967) and were last re-finished 10+ years ago. The last re-finishing was so bad, the varnish was peeling off within a couple hours. The New Ridge team came in and refinished the floors, and painted the original baseboards. It feels like a whole new house!

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Company Response

Hey Jessica,

Thanks for take the time to write a review. It was a pleasure working with you on your vintage hardwood floor refinishing project.

Thanks again for choosing our services. Please keep us in mind for your next floor or stair project and don't hesitate to reach out of you have any questions or concerns.

Cheers!

Scott
NewRidge Refinishing Group

aurel
aurel
2 reviews Mississauga, ON
10/10

Refinish stairs

I had an old carpet on my stairs and when it came the time to renew we decided to refinish the stairs in wood.

We received three quotes and selected NewRidge Refinishing. Scott and John were great dealing with during the estimate phase. Cost and expectations were clear throughout.

John and Balint worked for two weeks and completed the work in time and with great quality. They took pride in their work and ensured we were happy with the final product. John and Balint were great to deal with and part of the family for two weeks.

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Company Response

Hey Aurel,

Hope you are doing well considering everything going on in the world these days.Thank you for taking the time to share a review of your experience. It was a pleasure for John, Balint and myself to work with you on your hardwood stair case refinishing project.

Please keep us in mind for a future floor or stair reno project and thanks again for choosing our services! :)

Cheers,

Scott Newman
NewRidge Refinishing Group Inc.

Fussy Virgo in Old Toronto
Fussy Virgo in Old Toronto
2 reviews Toronto, ON
10/10

Fussy Virgo

We live in an old Toronto house that desperately needed to have new flooring to replace the original oak. Mr. Sandman Sebastian and his team were absolutely fabulous, right from Sebastian coming to our house to meet us, giving us good advice on our product choice and preparing a quote. I wish I had more flooring and/or a bigger house just to have Sebastian take care of us. A wonderful experience!!

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Company Response

Thanks for sharing your experience. Once again it was a pleasure for all of us to work with you on your hardwood floor installation project.

Please keep us posted for your next project and thank you again for choosing our services.

Cgheers,

Scott
NewRidge Refinishing Group Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Ridge Refinishing Group

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***

After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora, Georgina, Keswick

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

All of Simcoe County and Parts of Muskoka including Bradford, Innisfil, Barrie, Orillia

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
NA
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, Credit Card
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Bona Craftsman Training School
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.