New Ridge Refinishing Group

Floor Laying & Refinishing
estimates@newridgerefinishing.com ON M2R 2S7
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Floor Laying & Refinishing
New Ridge Refinishing Group
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97%

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Reviews by rating (past 12 months)
Best of 2021 winner 18 timesBest of 2021winner 18 times

Reviews for New Ridge Refinishing Group

Average customer rating:
9.8 10 (400 reviews)

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Laura & Mark
Laura & Mark
1 review Pickering, ON
10/10

Hardwood Floor Install, moldings and staircase

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hi Scott! Just wanted to tell you that the guys did an awesome job and Brian especially worked really, really hard on our job! We're thrilled with them! Thank you! Laura

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Company Response

Thanks guys,
We really enjoyed working with you both. Please let us know if we can help u with anything else.
Regards,
Scott, Andre, Brian

Jeff from Elora
Jeff from Elora
1 review Woolwich, ON
10/10

Refinishing of oak flooring

From first contact through email Scott was very informative and quick to respond, usually within minutes. I recieved my quote based on information I provided and I felt it was very fair given the work involved. Heath showed up right on time and had the job completed when he said he would. Heath if very knowledgeable when it comes to floors and he did an excellent job.

I couldn't be happier with the finished product. Heath turned 40 year old stained, discoloured, scratched and otherwise unatractive oak into a brand new floor. Thanks so much.

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Company Response

Thanks you Jeff. It was a pleasure working with you.
Till next time,
Scott

Dave & Anky in Markham
Dave & Anky in Markham
1 review MARKHAM, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When we made the decision to change the color on our hardwood floor, we were nervous as we heard lots of stories such as really bad toxic smell and the dust will be really bad. We also wonder if the baseboards will be chipped off with the sanding. We also heard about the bubbling from the coating at our friend's house. All these worries were superficial. NewRidge Refinishing sent Andre & Brian over and they did prep work such as sealing part of the house with plastic and the dust wasn't too bad as the equipment they used suck up most of the dust. Of course, there is dust but it was not bad. They vacuum after the sanding was done. The weather was perfect for the 3 days of staining and coatings so we were very lucky. The whole process was not painful at all and we are very happy about the results. It was exactly how we wanted the floor to be.

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Company Response

Thanks Anky & Dave! We really appreciate your comments. It was a pleasure working with you!

Karen in Millgrove
Karen in Millgrove
1 review STONEY CREEK, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The work was done on time. Very accommodating to the questions being asked. The work was absolutely beautiful. I would definitely use NewRidge Refinishing. I have already told many people about the great job they did. Thanks Scott and Brent

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Company Response

Thank you Karen it was a pleasure dealing with you and your father. Please keep in touch when you need any other work done.
Regards,
Scott

Shah in Scarborough
Shah in Scarborough
1 review SCARBOROUGH, ON
10/10

Stair Case Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My wife and I are happy with the work and the great personality of these chaps. Having said this I just spoke with Andre to apply another coat to the rails and step for more of a build up rather than sheen and he said no problem and he’ll get it done next week. This is great stuff from you fellows.

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Company Response

Thanks for your feedback Shah. Andre and I really enjoyed working for you and hope to hear from you again soon.

Best Regards,
Scott and Andre

Elly in West Hamilton
Elly in West Hamilton
1 review Hamilton, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are very please with the work and service Brent and NewRidge Refinishing provided for us. We would be happy to recommend their services to our family & friends. They did an excellent job and the floors look fantastic!!

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Company Response

Thanks Elly! It was a pleasure working with you.

Tammy in Ancaster
Tammy in Ancaster
4 reviews Ancaster, ON
10/10

Century Home floor refinishing

After reading several rave reviews on Homestars, I phoned NewRidge and left a message which was returned promptly by Scott. I was given an appointment for Heath to come see the home and provide us with a quote. The quote was, in our opiniion, very reasonable. We were also very impressed with Heath. He has a genuine love for wood and we feel we have found a true craftsman.

We look forward to having the project completed. If you have had floors done, perhaps you can suggest what you did with your furniture during the process? That is my current project.

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Company Response

Thanks Tammy, we are looking forward to work with you!!

Tim L. in Burlington
Tim L. in Burlington
1 review Burlington, ON
0/10

Hardwood Floor Refinishing

I chose NewRidge because of Homestar reviews which I read on this website which they referred me to. I hired them to refinish my living room dining room which job was completed while I was away. On my return, on an initial superficial inspection ( I am disabled and unable to kneel down and do a close up inspection), the job appeared fine. However, soon after, when I had another flooring top Hamilton/Burlington flooring company came to estimate a totally different flooring job in other rooms the estimator pointed out problems with the new finishing job done by NewRidge and asked why it had been left in that conition. He indicated that the refinishing job was not of an acceptable standard because of a pebbled effect left on the floor especially around the perimeter of the room which he indicated was due to a failure by NewRidge to properly clean/vaccuum sawdust particles before applying the new finish, creating a pebble effect which was only visible on close inspection but which also could be felt by touching the flooring. I had not looked at the floor up close and my eyesight is not great. I immediately contacted NewRidge by mail with full details of the problem and requesting them to help solve this problem. NewRidge never bothered to acknowledge my corresponsdence or attempt to contact me in the past 2 months. When they initially completed the job, which I paid for in cash, they were quick to request and follow-up on their request for a positive Homestars review, which I assume is their major advertising vehicle. Based on this experience with NewRidge, I would say their workmanship is substandard (the expert's opinion not mine) and they do not stand behind their work. I am totally dissatisfied with this job and this company and would definitely not recommmend them to anyone in the future.

Review has 1 previous version
0 of 1 people found this review helpful.
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Company Response

Hi Tim,

We appreciate your feedback and we look forward to Heath coming over to see your place to resolve the outstanding issue upon his return from his vacation.

Best regards,
Scott

Akiko in Kitchener
Akiko in Kitchener
1 review Kitchener, ON
9/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Wow! What a difference! They look even much better than new hardwood floors. I prefer refinished floors to well dressed modern floors. I can feel they appreciate their new look! As my place had a limited space to store the furniture, there were needed two separate jobs; first, the kitchen and the dining room, and the next week, the living room. Although, it must be much harder than doing it all in one! William did a great job. I can't recognize the borderline at all! All the guests are impressed with the beautiful finish and I am so happy with it. Thank you!

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Company Response

Thanks Akiko! We really appreciate your comments. Please let us know if we can help you with anything else. It was a pleasure working with you!

Larry in Hamilton
Larry in Hamilton
1 review Hamilton, ON
10/10

refinished 3 bedrooms and a hallway

I am happy with the job NewRidge ReFinishing did on my floors. I called Scott for a price and he gave me one over the phone and then had Brent stop by to comfrim it . Brent was very thorough on explaining the steps in doing the job and when he started the job he was here on time and cleaned up at the end of each day. My floors look great and i will recommend NewRidge to anyone that is looking to get there floors refinished. Thanks to NewRidge and Brent for a great job.

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Company Response

Thanks Larry for your review. It was a pleasure working with you as well. Please let us know if we can help you with anything else.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Ridge Refinishing Group

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***

After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora, Georgina, Keswick

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

All of Simcoe County and Parts of Muskoka including Bradford, Innisfil, Barrie, Orillia

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
http://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
NA
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, Credit Card
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Bona Craftsman Training School
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.