Backwater Valve & New Floor Drain
Everybody I dealt with at New Canadian Drain and Plumbing was great! It started with a very pleasant and courteous chat with Nicole at the office to set up a time for an estimate. Then when I had to reschedule I spoke with a different (also very nice) person at the office... But the next day Nicole was nice enough to call me back to reconfirm the time because she noticed it was different in the schedule from when she had originally booked it!! What great attention to detail!! Then on estimate day, Iman came over right on time and I found him to be very knowledgeable, straightforward and he answered all my questions (even the dumb ones!). I found the quote to be reasonable and Iman was able to schedule his team to come in within the next few days to do the work. The crew were awesome, they wasted no time and got right to business and when they were done they cleaned up and left everything in great shape. For the city inspection, Iman kept me up to date with progress (which was slow, but not the fault of Iman or New Canadian D&P). And then for final follow-up, I had a really busy schedule, but Iman was amazingly flexible and he came by in the evening to inspect everything and give me all the necessary paperwork to file for the city rebate. You guys are my first call for everything plumbing/drain related! Thanks for everything!
- Approximate cost of services:
- $3,500.00
- Company Response
Hi Daniel, We would like to thank you for taking the time to share your thoughts and experience with fellow homeowners. We greatly appreciate your positive feedback and we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Daniel, take care.