1 review Toronto, ON Joined 2008/11/05

10/10

Drain Services review in Toronto

11/05/2008

We had Frano come to our place last week as our sewage line was backing up into the basement of our house.

Frano and team took a look with their camera system and were able to diagnose the issue. They cleaned out the pipes and made some nessessary repairs to the plumbing and did it in the most prefessional way I have ever seen!!!

I have never had work people into my home like Rogers, Bell, or ever appliance repair people who were as professional as Mr. Rooter.

They come on time, and if they get stuck in traffic, they call you to say they are running 1/2 hr late, you don't have to chase them down.

They got the job done in the time quotted, and they are very quick to respond. This was the third time I have called them in the past year and a half since I boughtmy house, and I would call them agian for anything else that I might need.

Job Price

Approximate cost of services:: $3,400.00
What could this company do to improve their services?: Nothing!!!
Any advice to offer fellow homeowners facing a similar project?: Call Mr. Rooter, They come on time, are professional, and get the job done properly. I have hired a no name plumber before to install my dishwasher. I also Had Mr.Rooter quote me out. I went with the independent guy cause the said he would be chraper. However Mr. Rooter qouted me by seeing what the install would require. After the independent guy was done, it was about $100.00 more than what Rooter quotted, and 1 1/2 hrs more in labour

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Company Response: We believe in accurately accessing a problem before providing a price and thank you for demonstrating the benefit in our procedure.
We take plumbing seriously and aim at solving the problem on the first attempt.
Thank you for choosing Mr. Rooter plumbing for your drain and plumbing needs.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES: Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS: Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS: Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES: Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE: https://www.mrrooter.ca/toronto/

YEAR ESTABLISHED: 1988
NUMBER OF EMPLOYEES: 55
RETURN POLICY: If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD: Visa, MasterCard, American Express, Cheque,Cash
LICENSES: Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS: BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE: Yes
DIPLOMAS: Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED: Yes
PROJECT RATE: We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT: Yes
WARRANTY TERMS: ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.4 10 (1881 reviews)

A3 in High Park

1 review Toronto, ON Joined 2008/12/10

blocked drains

12/10/2008

Our sewer drain backed up into our basement (yuck!). We called Mr. Rooter, and Frano came out with his camera scope (on the weekend!) and located the problem in the exterior pipes. Next day, Vadim and Roman were in our front yard - carefully taking up the sod, and buildng a narrow (2ft x 4 ft) trench (reinforced with wooden beams) to take out the old drain and replace it with new pipes and a sleeve. Vadim and Roman took great care with the replacing the sod, and re-planting the tulip bulbs they discovered. It was like it never happened after they had finished....just like they promised. Thank you for your great service gentlemen!

Approximate cost of services:: $7,000.00

Company Response: Thank you A3! its horrible enough to have sewage in your basement, but an excavation can be a costly, invasive procedure. We're happy you found our level of service to be exemplary. We try to perform our services with as little inconvenience to the homeowner as possible. We will be sure to commend Frano, Vadim and Roman for a good well done!

Dan in Parkview Hills

2 reviews East York, ON Joined 2008/12/06

REPLACE TOILET

Plumbing review in East York

12/06/2008

John Dima recently replaced a toilet in my home, with a new water-efficient dual-flush model. While here, he also removed a sink plug that was not working properly...at no charge. Thank you, John!

Approximate cost of services:: $800.00

Company Response: Hello Dan, we're glad you were so satisfied with our service. Mr. Rooter aims to please and John's efforts to rectify your existing problems exemplifies that.
Thank you for taking the time to post your review.

Monica in Scarborough

1 review Toronto, ON Joined 2008/11/24

Parts for a bathroom faucet

Plumbing review in Toronto

11/24/2008

I have owned my home for about 7 years and have never had a need to call a plumber. I was very pleasantly surprised with the quick response to my call and having someone come out to assess and repair the issue. The plumber was very professional, courteous and seemed very interested in getting the job done right. I will mosst definitely call Mr. Rooter for any of my future needs with respects to any plumbing issues that may arise. Kudos to Mike and the company.

Approximate cost of services:: $250.00

Company Response: Thank you for taking the time to post a review of our company. We offer 24 hour emergency servce because consumers never know when they may need a plumber. We're here for those customers, with a competent system that enables us to respond in a timely fashion.
We sincerly appreciate your kudos.

Appreciateyourhelp

3 reviews Toronto, ON Joined 2008/11/24

backed up sewer pipes

I have had to call Mr Rooter a few times over the years --and this weekend when I called with a basement sewer problem, Mike did an excellent job of showing me the problem and walking me through the choices of how best to deal with.

Approximate cost of services:: $400.00

Company Response: Thank you for your continued patrionage. That shows us we are doing a great job of servicing our customers and at being consistent.

George in Lawrence Manor

2 reviews North York, ON Joined 2008/11/23

Shower controls seized up and could not turn off the water flowing into the bathtub.

Plumbing review in North York

11/23/2008

John D. from Mr. Rooter did a very professional job. He had to cut a hole in the drywall from the bedroom behind the shower controls to get at the connection. When he was finished installing the new controls, he even repaired the hole that he had made. I assumed that would be my job!
From my first call to Mr. Rooter until the job was done took about 2 1/2 hours. I had envisioned several days without an upstairs shower.
The whole experience, from talking to the very courteous, professional receptionist on the phone to John D.'s superb work was an example of how a company should handle a customer's emergency plumbing problem!

Company Response: George, we appreciate your kind review. Thank you for taking the time to acknowledge our employees for their good work, its rewarding to have customers who speak so highly of us.

ken from GTA

1 review , Joined 2008/11/01

replace kitchen faucet

Plumbing review in

11/01/2008

Last week, after a flood in our kitchen due to a broken kitchen tap, we decided to call for help. So we called four different companies for a qoute to replace our faucet. we decided to go ahead with Valentin from Mr Rooter, mostly because we were very impressed with his honesty. Valentin explained from A to Z what is to be done to solve our problem so it's not going to happend again, he installed properly shut off valves for the faucet and now we have a whole new drain line for the sink. I am so happy with the work done and I will always ask for Valentin to come and fix my plumbing problems. Thank you Mr Rooter for a great experience !!!!

Approximate cost of services:: $760.00

Company Response: Thank you Ken for taking the time to share your experience. We value having Valentin as part of our team and look forward to tending to your future plumbing needs.

Nicholas in North York

1 review North York, ON Joined 2008/10/16

Kitchen sink pipe replacement, toilet fill valve replacement & water shut off replacement for toilet

10/16/2008

Valentin was the perfect plumber. He arrived on time, he was friendly, well-groomed, polite, and professional. He took care of quite a few problems today - replacing a pair of badly installed pipes under our kitchen sink, and he installed a new fill valve in our toilet and replaced the water shut-off line in our bathroom. He needed very little direction from us, as he was very independent and a fast worker. He obviously knew what he was doing and did it well. And he gave us a lot of tips and help overall with regard to our plumbing. He went beyond the call of duty. I would rate his service, kindness and attitude a 10/10. I would definitely call Mr. Rooter if I know you're coming! And I would not have waited so long, if I knew someone so trustworthy would answer the call. Thanks, Valentin!

Approximate cost of services:: $560.00

Alyson in Eglinton West

9/10

Fixed leak in shower pipe

I had JUST moved into my first condo, and my very first home purchase ever, only to find that there was a leak behind the shower's faucet. Not knowing at all what to do (as a new home owner), I called Mr. Rooter that day and had someone come by later that evening. The man who did the work was quick, polite and even explained to me why it happened and how to avoid it for next time. I would definitely hire them in the future for their reliability.

Approximate cost of services:: $200.00

Company Response: Thank you Alyson for taking the time to post this favourable review. We pride ourselves on reliable and efficient service and we appreciate having it recognized.
New homeowners can visually check all plumbing, for example flush all the toilets, turn the taps off and on and take a look at the drain lines under the sinks and check to see if drains are clear. If there's anything that doesn't look satisfactory or causes any concern feel free to contact us and we'd be happy to come out. Of if you are not comfortable with checking out the plumbing on your own we do provide plumbing inspections and can provide you with detailed information of our findings.

Jamie & Michael East Toronto

1 review Toronto, ON Joined 2008/10/06

Drain repair

10/06/2008

We had 2 drain back-ups in our house. Frano cleared the first one and was very helpful in explaining the issue with our drain. After the second back-up we decided to go with his advice and have a liner put in (no-digging!). He was very quick to respond and set up an appointment. He & his team handled all the paperwork with the City for the tree rebate and completed the job while we went to work. A couple days later Frano came back when we got home from work so we could see the completed job at our convenience. He is very accommodating and knowledgeable! He is even going to come back in a year to show us how the new fiberglass drain is holding up... right Frano? ;-) Thanks again!!

Approximate cost of services:: $4,000.00

Company Response: We are thrilled to hear you're glowing review of Frano and our Formadrain team.
We will definitely be back out within a year to follow up with you and ensure your drain line is fine.
Many customers facing drain issues are worried about having their property excavated, and in certain circumstances we can avoid digging and use the Formadrain lining system. The Formadrain process repairs pipes of all sizes and shapes. It uses existing access points, so no digging is required. It can be used to repair collapsed , split or cracked pipes, as well as pipes clogged by roots, water infiltration and leakage problems resulting from aging, corrosion, wear and tear or accidental breakage.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Mr. Rooter Plumbing of GTA

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