Milani Plumbing, Heating & Air Conditioning

Heating & Air Conditioning
Burnaby BC V5H 2G2
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Heating & Air Conditioning
Milani Plumbing, Heating & Air Conditioning
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88%

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Reviews by rating (past 12 months)

Reviews for Milani Plumbing, Heating & Air Conditioning

Average customer rating:
8.9 10 (950 reviews)

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Scott from Coquitlam
Scott from Coquitlam
1 review Coquitlam, BC
0/10

Furnace Fix

Called for an issue with our furnace. The guy offered to see if we wanted a new furnace and we declined. He said there was a fan motor that needed to be replaced and so we got it replaced. The furnace started misbehaving again. Milani came back and replaced the control panel. Now we're $1200 into the services so far. Then, the original issue that we called for the first time started again and they said the only way to fix it is to replace the whole furnace.

This seems incredibly suspicious to us. An offer to replace the furnace the first time. Then, a patch job which fails 2 weeks later and now we have to replace the whole furnace. Will not be using their services again. STAY AWAY.

Approximate cost of services:
$1,200.00
3 of 3 people found this review helpful.
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Karen Phillips from Port Moody
Karen Phillips from Port Moody
1 review Port Moody, BC
10/10

Drainage

Anthony was excellent and cleared lots and lots of hair from my daughter's bathroom drain. Very efficient, polite and professional! I would not hesitate to recommend Antony and Milani's Plumbing to all my family and friends.

Approximate cost of services:
$220.00
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G from Vancouver
G from Vancouver
2 reviews Coquitlam, BC
10/10

Kitchen sink leak

After posting my review below, I was pleased to receive a response from Milani, which unfortunately is rare in this day and age. Their thorough review and courteous response to our concerns were genuine and well thought out. I can say that the resolution will ensure I reach out to Milani in the future for any trades services I need. Despite our initial interaction with Milani, I can truly say that they are a caring organization that has genuine concern over their clients experience. Many thanks to Sukh for your time and consideration. It was very much appreciated.

We had a minor leak under our kitchen sink so reached out to Milani through their website. The response was prompt with respect to setting up an appointment, however it wasn't until the plumber was on his way that they called to outline the cost. $189 just for the visit, regardless of any actual work to be performed. $90 per hour thereafter. The plumber arrived and literally hand tightened a joint to fix the problem. No materials, he was in and out within half an hour. The individual was pleasant and actually felt guilty as he knew the cost and the fact it was a fix that could have been performed by anyone with two hands and the ability to turn righty tighty. Unfortunate that this company fits the stereotype that those without a trades background always fear. An absolute rip off with respect to billing for literally no work performed. Lesson learned to call as many options as possible to ensure charges are reasonable and based on actual work/parts.

Review has 1 previous version
Approximate cost of services:
$189.00
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Company Response

All of our customers are quoted our standard rates before the call is booked. Our minimum call out charges cover the cost of having a qualified technician and fully stocked truck come to your home. Although we cannot apologize for our standard rates (which have not increased for several years) we do not like to hear of any unhappy customer. Please provide us with contact information at marketing@milani.ca as we would like to reach out to you to see if we can leave you satisfied.

Bill Perfitt from Mission
Bill Perfitt from Mission
1 review Mission, BC
10/10

furnace and air conditioning

The Milani crew was very quick at installation of the system and were very careful to go over the system to make sure it was done right. They were very polite and tried to explain the new furnace and heat pump operation to me. Thank You Bill

Approximate cost of services:
$13,644.80
Any advice to offer fellow homeowners facing a similar project?
Use MILANI
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Jo from Surrey
Jo from Surrey
1 review Surrey, BC
10/10

Repiping of House

I replaced our hot water tank (with another plumbing company) and when the water was turned back on the hot water pipe burst. Called Milani, they came out the next day, assessed the problem and made recommendations. Old house so the recommendations made sense. Repiped the entire, the staff from the front office to the plumbers were all professional, friendly and always explained everything. Will call them again for any plumbing issues. Great work!!

Approximate cost of services:
$7,300.00
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Dardi family from Richmond
Dardi family from Richmond
1 review Richmond, BC
10/10

Plumbing leak

Very punctual. Great follow up. Professional talent. Great results and several plumbers were made available over the three day repair period.. The plumbers involved us as owners in diagnosis of the issues so that we fully understood what we needed and how it would be done. Great experience.

Approximate cost of services:
$1,400.00
1 of 1 people found this review helpful.
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Stephen Franks from Port Coquitlam
Stephen Franks from Port Coquitlam
1 review Port Coquitlam, BC
10/10

Bathroom plumbing

This is the second time I have used Milani and they were just as good as the first time. Professional when answering the phone and scheduling the work. Plumber arrived as scheduled and performed the work in a professional manner and also explained what was required. No complaints at all and would definitely use them again.

Approximate cost of services:
$250.00
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Kim from Burnaby
Kim from Burnaby
1 review Burnaby, BC
10/10

emergency plumbing repair

We had a pipe burst in our home one morning. We called Milani and they came within the hour. Their plumber was able to find the problem quickly and help us minimize the damage. Some further work on our main shut-off valve was recommended; with that recommendation came some tips on how to keep the bill under control. This was a stressful situation, and Milani handled it very well. I would call them again, and recommend them to anyone.

Approximate cost of services:
$400.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Milani Plumbing, Heating & Air Conditioning

Milani Plumbing Drainage & Heating Ltd is one of the largest and well established full service plumbing, heating and drainage companies in Vancouver and the lower mainland. We have a great team of experienced plumbers highly skilled in both commercial and residential services. www. facebook. com/ milaniplumbing www. instagram. com/ ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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