Mike's Carpet And Flooring Ltd

Tile & Stone Contractors
4193 McConnell Drive Burnaby BC V5A 3J7
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Tile & Stone Contractors
Mike's Carpet And Flooring Ltd
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79%

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Reviews by rating (past 12 months)

Reviews for Mike's Carpet And Flooring Ltd

Average customer rating:
9 10 (209 reviews)

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Private User
Private User
Private User reviews Surrey, BC
10/10

Carpet installation

We hired mikes flooring to change carpet in our three bedrooms. Price was reasonable. We had a large selection to choose from. Installers showed were Great. Showed up on time. Respected our Home and followed strata rules.
We are very pleased with the series. Nicole and Maria were a pleasure to deal with.
Thank everyone who made this process easy for us

0 of 1 people found this review helpful.
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Company Response

Hello.

Thank you. We are glad that you are happy with the service

Private User
Private User
Private User reviews Surrey, BC
0/10

Horrible service horrible work

The worst experience with this companH who contracted out the job. Carpet intall was okay. Linoleum was comically bad. Horrific cuts. Pieces bubbling. No acceptance of poor quality. Found random rectangular piece placed loosely on top of pipes. Company says they will "fix" the problems by patching and recurring and caulking. Not happy. Also washer and dryer reinstalled incorrectly. Company takes no responsibility. A total joke. Other Reno contractors agree work is horrific

1 of 1 people found this review helpful.
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Company Response

Hi Dana,

We are glad that you are happy with the carpet installation. We apologize for any inconvenience. Mike inspected the lino installation. You subcontractor was suppose to remove the baseboard before the installation. Mike discussed with you that we will be scheduling you for the repair. Once again we apologize for any inconvenience

Khrista in New Westminster
Khrista in New Westminster
2 reviews New Westminster, BC
4/10

Carpet

Great customer service in the beginning.
The installer left a huge mess of carpet fibres and piles of dirty sand that came from removal of the old carpet.
I had to no choice but to allow our movers to unpack on top of it and spent the week moving furniture around to vaccum.
I can feel metal under the carpet in a few places. I did send an email to Mike and his staff wrote back they would tell him. I'm really surprised he didn't contact me.

1 of 1 people found this review helpful.
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Company Response

Hi Krista,

We apologize for any inconvenience. We did respond back saying we we do our best to not to make a mess with carpet fibres. We clean up after however we do not vacuum. It states that in the contract. Once again we apologize for any inconvenience.

Gracinha in Burnaby
Gracinha in Burnaby
1 review Burnaby, BC
10/10

Carpet

They replaced my carpet in 3 bedrooms and hallway. Mike gave me great advice and is incredibly honest saving me 900 dollars by not replacing the baseboard painting it instead. The crew was so professional and hard at work since they arrived and I'm so pleased with the new carpet that was a promotional package.

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Company Response

Hi Grace,

Thank you. It was a pleasure working with you. Enjoy your new floors.

Mikes Carpet & Flooring

Jeremy in Edmonton
Jeremy in Edmonton
1 review Edmonton, AB
10/10

Flooring Service

called few company's to Sand and Refinsh the hardwood floor. I wasn't sure if I want it to replace or sand and refinish my old floors.
After visiting the showroom and seeing the amount of different types of floors from laminate to engineering hardwood I was sold to there laminate floors. I got many estimates from other company's but I decided to go with Mikes Carpet & Flooring because of there service and price!
They deliver my floors on time and install my new floors five days after I sign the contract. I recommend Mikes Carpet & Flooring for your hardwood flooring needs or laminated floors.

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Company Response

Hi Jeremy,

Thank you. It was a pleasure to work with you

Brent in Burnaby
Brent in Burnaby
1 review Burnaby, BC
10/10

Living and bedroom renovation

They installed carpet in our rent until in the living room and two bedrooms. We took advantage of the Carpet on promotion. The good thing about it was that it was stain proof and on promotion so we didn't have to spend too much but it also had the durability for tenants to live. Mikes Carpet was great! They installer did a wonderful job! We are very happy with the seri e and we would recommend hem anytime to anyone. In Fact my sister is hiring them to install new flooring. Regina the receptionist was so helpful. She always got back to us in a timely manner. Sean the installer was awesome!

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Jj in Burnaby
Jj in Burnaby
3 reviews Burnaby, BC
10/10

New carpet

We hired mikes flooring to change the carpet in the bedrooms, stairs. And basement. We rent out he basement so we wanted high quality carpet but also at a good price. They had a promotion with free install for Berber carpet stain proof.
The installers did not waste anytime, they got to work and finished the job in one day. I appreciate the work! Highly recommend them

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Company Response

Thank you Kelly. It was a pleasure working with you

Kim in Burnaby
Kim in Burnaby
1 review Burnaby, BC
10/10

Kitchen, living, bedrooms

We decide to got for it and renovate the whole house. Mikes flooring had the best prices by far and since they have been in business over a decade, knowledgable and friendly staff we decided to hire them. we had tiles in our kitchen, solid hardwood in the living room and dining room and carpets in the bedroom! The whole process took 5 days to finish! Amazing work! Amazing installers! We are vey happy bat we have made the decision and invested in Mikes Carpet and Flooring. Thank you so much for all the hardwood

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Company Response

Its awesome to hear that you are happy.

Kelly in
Kelly in
1 review Burnaby, BC
10/10

Carpet and engineered wood new home

Hands down best flooring store and service out there! I had literally 7 estimates before deciding on Mikes Carpet & Flooring and Iam glad I did!
The sales person was on time and very knowledgeable... She made sure to put me at ease about the entire process plus he was able to work with us to to give me a better price than any one of competitors. We had engineered wood on the main floor and carpet in the bedrooms and stairs
The installers were also great! showed up on time, had a great attitude and constantly asked me for approval but I never had anything to say because they did such a great job!
Thanks for everything guys!!!
I highly recommend them!

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Company Response

Hi Kim,

Thank you. If there is anything we can do for you in the future please let us knkw

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mike's Carpet And Flooring Ltd

Mike's Carpet & Flooring provides the best quality, fair price and professional service for all your flooring needs. We provide supply and installation for new construction, property management and insurance claims, both commercial and residential in Vancouver and the Lower Mainland. We are BBB Accredited A+ rating. We also provide ...
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