Mike's Carpet And Flooring Ltd

Tile & Stone Contractors
4193 McConnell Drive Burnaby BC V5A 3J7
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Tile & Stone Contractors
Mike's Carpet And Flooring Ltd
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79%

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Reviews for Mike's Carpet And Flooring Ltd

Average customer rating:
9 10 (209 reviews)

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Private User
Private User
Private User reviews Burnaby, BC
10/10

New flooring carpet and hardwood

Mikes flooring is fantastic and pleasurable to deal with! We cannot say enough about how great they are! We purchased both hardwood and carpet from Them and are very pleased with the results. They are true professionals who stand behind their work and work very hard to ensure you purchase the right product, and that you are pleased with the results.
All mployees are the best, you can not go wrong with this company! Highly recommend to hire them for hardwood and carpet installation. James The carpet installers made it so easy to work with payed attention to detail. Rami the hardwood was also great! We will definitely hire them again

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Company Response

Hello,

Thank you. It was a pleasure working with you.

Hani in Toronto
Hani in Toronto
1 review Toronto, ON
10/10

Flooring hardwood carpet tile

We appreciated Mikes Flooring responsive and helpful communication while purchasing the flooring and hiring them to install. The installation was quite successful. Fantastic job providing me with my bathroom tile/hardwood flooring and carpet. The exotic America walnut was installed in the living room, dining room. Tile in the kitchen, mosaic sheets were specially laser cut at no extra cost. The hardwood flooring installation was superbly done. The carpet was in the bedrooms and great job. a true high quality work. Highly recommend them

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Company Response

Hi Hani,

We are glad you like your floors. Thank you

Judith in Toronto
Judith in Toronto
1 review Vancouver, BC
10/10

New Carpet in Suite

We are completely satisfied with the products and services Mike's Carpets and flooring provided. Mike's employs dedicated, hard working staff who go the extra mile to ensure that we are happy with our new carpet. Nicole provided exceptionally professional advice and service throughout the process. James and Jessie, who did the installation, are worth their weight in gold. We were able to have the work done promptly and the result is outstanding. The carpet price is reasonable and the quality is exceptional. We highly recommend this company. Well done Mikes!

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews New Westminster, BC
0/10

carpet repair/re-installation

Although the office staff and installers were very nice, deception seems to be key to this company's operation. They inflated costs, charged me for double the required materials (including wastage), and then improperly installed the carpet. I was told that my reservations would be fixed with vacuuming and if not, they could fix it later, and that if I did not signed off on the work order the installers would not leave. They then refused to repair the faulty installation, reneged on their previous agreement to do so, and accused me (a physically disabled person) of improperly installing a rectangular patch in my living room which the installers themselves acknowledged they made, and would be impossible for anyone but the installers with the tools to do so. On top of that, they advised there was no extra carpeting despite being advised by an independent carpet installers that the job performed by Mike's would only have used about half the materials I paid for. They then stopped communicating with me in order to resolve the issue (despite acknowledging there were issues).

Long story short, it appears this company is keen to pocket whatever they can and pounces on the opportunity to take advantage of vulnerable people. I further note that the whole reason I had to get carpet reinstalled in my unit was because Mike's failed to properly install and stretch the original carpeting they installed in the first place, and the carpeting tore and frayed at the seams less than 1 year after purchase!

0 of 1 people found this review helpful.
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Robert
Robert
1 review Richmond, BC
10/10

FLooring renovation

I can't say enough great things about Mikes Carpet and flooring. Nicole was great to work with, she helped us with choosing the right floors that would work with out family. They installed carpet in the bedrooms and engineered wood in the living room, dining room and tiles in the kitchen. The professionalism all the workers, combined with the quality of their work makes this company a exceptional.
Thank you so much for the wonderful work!

0 of 1 people found this review helpful.
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Olivia in Port Moody
Olivia in Port Moody
1 review Port Moody, BC
10/10

Engineered wood and carpet install for home

The carpet installation and the engineered wood installation were beyond perfect! Visited the store on Sunday to check out some hardwood and carpet options. The store itself is well organized with lots of options. We were pleasantly greeted by Nicole. 2 Big thumbs up for great customer services. She was extremely informative and straightforward about what cost. She gave us a lot of options. Mikes Installed Carpet on the upper floor bedrooms and engineered wood on the main floor in out living room and dining. The price was reasonable and gave us discounts on so we can meet our budget. The installers were great, professional and did a great job!

0 of 1 people found this review helpful.
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Andrew N.
Andrew N.
1 review Surrey, BC
10/10

Flooring installation

Recently, I had the flooring in my one bedroom apartment replaced by Mike`s Carpet & Flooring. The entire customer experience was excellent. Shortly after contacting them, Mike arrived at my apartment, promptly provided a detailed and competitive quote, answered all of my questions, and provided great advice based on his years of experience. Flooring selection, scheduling the installation, follow-up questions, and billing were taken care of by Nicole in a friendly and efficient manner. Ravi did a great job with the installation and completed the work in a timely manner. Thanks for doing an terrific job!

0 of 1 people found this review helpful.
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Laura in Vancouver
Laura in Vancouver
1 review Edmonton, AB
10/10

Laminate

We chose Mikes Carpet & Flooring basically because the the customer service was great. We visited other stores but didn't get the help and options and prices as we did at Mikes Flooring. We chose a maple laminate flooring. They had a promotion on it and was lower in cost then we budgeted.
We are extremely happy with the installation and we couldn't ask for more.
Everything went smoothly. Installers were great. Highly recommmed mikes team!

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Edmonton, AB
10/10

home flooring renovations

We renovated our apartment this winter. Mikes flooring installed new flooring in all of the house but the bathrooms. Installing flooring in an older building is not easy, however, the installers were very meticulous. The cuts around the doors have been done with care. The only place we could find suitable flooring for our needs, as apartments have specific regulations. Nicole who is very professional, She actually located the flooring we required. Gave us a reasonable price. I would highly recommend Mikes Flooring

0 of 1 people found this review helpful.
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Company Response

Hello,

Thank you. it was a pleasure to work with you

Private User
Private User
Private User reviews Langley, BC
10/10

Home flooring renovation

We found mikes flooring on homestars. My husband and I visited the showroom. We were greeted in the most friendly manner. They had a large selection of engineered wood and carpet on promotion.
We looked around at other stores but there was no comparison with the price and customer service.
The estimator was great measured our home, sent quite same day. When we booked he installation they installers showed up on the time that we were given.
Engineered wood was installed in the lower floor and carpet was in the bedrooms
Highly highly recommend Mikes flooring. Our home look beautiful. We are glad we made this decision before the holidays. Thank you mikes flooring we can't wait to show it to our family.

0 of 1 people found this review helpful.
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Company Response

Enjoy your new floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mike's Carpet And Flooring Ltd

Mike's Carpet & Flooring provides the best quality, fair price and professional service for all your flooring needs. We provide supply and installation for new construction, property management and insurance claims, both commercial and residential in Vancouver and the Lower Mainland. We are BBB Accredited A+ rating. We also provide ...
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