Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

MegaCity Heating installed a new furnace. They have great Customer Service and Service Reps. I've used there service for over 10 years. Thanks to the MegaCity Team. Tony, Chris , Tammy and Dave.

On the coldest day in January, our almost 30 year old furnace decided to call it quits. We knew there wasn't time to shop around so we needed to have some luck with the first company we contacted. It must have been our day.
Tony was at our door within the hour and the process of replacing our aging units was smooth from there. Tony provided all of our options and pricing, then assured us we could have our replacement items installed asap. This was a massive relief as we have a young daughter and didn't want to uproot her for any period of time.
Installation was also seamless as Ram is a true professional. He was a pleasure to work with.
Bottom line is, if you need anything replaced or serviced, this is the only company you'd need to call. Pricing is very fair, which we always consider first, but what put them over the top was that their service is exceptional.

Our 20-year-old furnace stopped working last Friday. I chatted with Tony over the phone, and he came over to take a look within about an hour. He very clearly explained our options, and we decided it was best to replace the furnace with a new one. By the end of the next day (Saturday), we had a new working furnace. Everything about the installation was professional, and I wouldn't hesitate to use them again for any future jobs.

Tony came to the house within 2 hours of my call. His radiant floor guy, Ram, came over on the Thanksgiving holiday Monday and quickly diagnosed and fixed the problem. I would highly recommend Tony and his team. Thanks guys!

I dealt with Tony at this company and couldn’t be more pleased with my experience. My furnace broke down and I called a different company who tried to get me to rent a new one from them. I was going to go ahead with them when Tony returned my call and explained to me the pros and cons of finance vs renting a furnace and ultimately gave me a much better price on the furnace as well as install a new thermostat. I moved many of my services from the old company to this one as I had a great experience. They came by today and installed the furnace and thermostat. They cleaned up nicely after themselves. I highly recommend this company.

Megacity installed a new water furnace for us with speed and professionalism. The old heater was taken out and replaced promptly, with the whole thing taking less than two hours. The associate, Tony was nothing but patient, friendly and professional with all the questions that we had for him. We will definitely recommend Megacity Heating and Air Conditioning to our friends and family.

Tony was respectful, friendly, knowledgeable and on time.
The extremely hard working and friendly technician Ram, did an amazing job for us.
Tony worked with us to find what would work with our needs and our budget and there were no surprises.
Everything went very smoothly and they were completed in a day.
I would highly recommend Mega City Heating and AC LTD., and especially Tony and Ram, two very competent professionals.

Tony and Ram installed a 12 000 BTU mini split unit in my condo apartment. Tony scheduled an appointment for installation very promptly and provided me with a great price.

However, the split unit has been making rattling/whirring/clicking noises ever since installation, and they were not able to pinpoint and resolve the problem when I called them for service.

Mega city heating and air did not disappoint!! They where fast, polite and very helpful. During this heat wave they came to install the air conditioning and Furnace on the same day. We are very satisfied!!!

Our A/C broke down in the 40 degree heatwave last week. I called Tony on Saturday, to come do a diagnostic. He was very transparent over the phone about the potential costs of repairing or replacing a unit. He came by on Sunday to do the diagnostic and confirmed we needed to replace our A/C unit. Tony and Ram installed the unit by Monday. Very prompt service. I was impressed that Tony was immediately responsive on the phone even during the weekend. This was especially important for us as we needed a new A/C unit ASAP.

The install was completed on time and went smoothly. Tony and Ram were courteous and informative. I will recommend this company to all my friends and family.