Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

I called Megacity to disconnect and reconnect our AC unit when we had our walkway redone back in November 2020. Tony was great and very responsive. He came with the technician to disconnect our AC unit just in time before work started on our walkway. Tony has a great memory and remembered me when I called him back to reconnect our unit 6 months later. Tony and his team went above and beyond and mounted the unit on brackets to protect our new walkway. The technician was great and took his time to ensure everything was in perfect working order before he left. We will definitely be calling Tony and his team for any our future HVAC needs.

Our furnace started to make a very loud noise while it was running. I submitted a request through Homestars. Megacity called me back within the hour, talked through the issue and was able to send someone to look at the furnace on the weekend. Technician showed up on time, was extremely friendly, knowledgeable, and honest.
When we ultimately decide to replace our furnace, this exceptional and locally based company will be our first call.
Would definitely recommend.

We have been using Megacity Heating and Air Conditioning for well over 10 years now and have been consistently impressed by the level of service that we have received. This last visit was no different. Tony and Larry patiently answered all of my many questions. Larry spent a great deal of time to ensure he was making the proper diagnosis, which began as a bit of a mystery (leaking water from an unknown source). He came back as promised the next day to quickly repair the problem. This company is truly outstanding - they will never try to upsell you and take pride in providing exceptional service. Thank you, Megacity!

Megacity was recommended to me by my gas company-Enbridge. I purchased a resale townhouse in 2020 and wanted to have protection for service on my furnace, hot water tank and AC. The rates are reasonable and the billing is conveniently on my Enbridge bill. Excellent service, reliable, honest, informative and available 24/7. They installed a new boiler in my home within two days which was very convenient, provided detailed information and ensured to leave everything clean.
Thank you Tony for all your help, I appreciate it. I recommend Megacity!

Fast and efficient the team at Megacity Heating & Air conditioning are reliable and competent, the task of removing and installing new furnace was a challenging task but was done with ease and confidence, thank you
for the awesome job!

Megacity has serviced our heating and air conditioning units for many years. They have always been completely reliable and consistently helpful, arriving at our house the same day if there was an emergency. They have just installed a new furnace all in one day. We couldn't be more happy with their advice and help and trust them implicitly.

Tony and his team were an absolute pleasure to work with. We purchased our home last year, and our furnace had not been serviced 10 years as a result we had some floor damage due to a condensation leaks. Tony and his team were there that day and diagnosed the problem right away. The next day we had a new furnace installed of better quality at a great price. Tony and his team were extremely professional, answered all our questions, and cleaned up really well after themselves. Thanks Tony! We will be recommending you to our friends and family!

The HVAC situation at my condo unit in Burlington was complicated – the original pre-construction unit installed was a Skymark Skypak – a combo heating and ac unit – that is now obsolete and mine had a cracked heat exchanger as the CO gas expelled was 10x higher than normal - tech had to tag and shut off gas for safety. Initially, no one could help me with part or unit replacement – not the technician resident in the building, my regular HVAC tech for annual checks nor another HVAC tech. In comes Tony and Megacity when I posted the project on Homestars– he was very communicative and took the time to explain a lot to me. He found the most suitable replacement – a R-Skypak. I did additional research and the R-Skypak unit is specifically designed and manufactured to replace these obsolete Skymark Skypak units. R-SKYPAK is a very unique product, however it is the uniqueness as a replacement solution to the original Skypak, that ensured I got the best solution backed by a warranty. Tony was able to provide a quote just based on the picture of the unit and space I sent him. Through my research, I learned there really are no other possible replacements given dimensions and wall sleeve requirements that were done for the original Skypak unit in the condo – the R Skypak is really the best option so as to avoid other expensive modifications to vents, wall sleeves and the space dimensions. Some people tried Magicpaks, but it would be a long process of new duct work and a mason or carpenter to fit the new sleeve. Tony at Megacity worked with HVAC installers and even during Covid-19 and holiday season was able to have the unit ordered and work completed within 4 weeks. No mason work, scaffolds, carpentry or new sleeves - minor exterior modification to the existing grill. They just put the new retrofit unit in where the old one sat - a full 7-8 hour job for two people.
So far it is working well and comes with a parts and labor warranty which gives me piece of mind if anything might need to be replaced or require maintenance in the future. I would recommend Megacity to anyone who is looking for HVAC professionals and especially for these specialized combo heating/ac Skymark Skypak replacements - R Skypak - in condos.

Megacity was great, we were able to have someone come look at our furnace, diagnose the problem and repair our furnace in a short time. We noticed the problem and it was fixed within a few hours. Highly recommend them!

Nothing but good things to say about Megacity. As a first time homebuyer, I didn't know much about the system I received with my house. It's an in floor/wall radiant heating system. I thought it was strange that you could hear water running through it. My first call to Megacity was answered right away by Tony. He was great and said they could come next day to check it out. He not only came with a senior tech, but due to the system being so old, they also had an engineer come evaluate it. Throughout this whole time, he was super communicative and explained every thing to me so I understood. They got to work right away and i am so relieved to not hear those noises anymore and know my system is going to save us money now!
They have been in the east end for 30 years so know these older homes. Hopefully I won't need to use them again haha but if I do they will be my first call.