Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Heating & Air Conditioning
885 O'Connor Drive Toronto ON M4B 2S7
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Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)
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Reviews for Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Average customer rating:
9.9 10 (76 reviews)

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Andrew in Richmond Hill
Andrew in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Fast, Friendly, Professional work

We woke up a couple days before the new year to a freezing cold house. Called Megacity in to look at the boiler furnace, and they suggested replacement of our 30+ year old unit. They said it could get done in two days, but then by the end of that first day they sourced a new unit, found a tech who was available, and got it done in mere hours on day #1; day #2 they upgraded our water heater at the same time to a more efficient model (an upgrade under our rental program), and also added some venting piping into our always-too-hot boiler room. Friendly and professional throughout, and willing to go many extra miles to help us.

The one thing I'd say would have been more helpful is if they'd called before arriving. The work took a few visits over two days to get it all done, and they were very eager to help us get our heat up and running again, but they showed up unannounced a few times, which was tricky managing our young toddler amid the loud noise and nap times. But when we asked the tech to come back a bit later, he was quite obliging.

Everything was done very well, very professionally, and promptly. Highly recommended.

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Company Response

Andrew, we thank you very much for the kind words. It means the world to us that you are happy with our service. We are always one phone call away. Thanks again for the kindness!

Arash
Arash
0 reviews Toronto, ON
10/10

Incredible and fast service

We recently purchased a property and were in the midst of renos. On the evening of Dec 24th we realized the furnace is not working properly.
We contacted MegaCity Heating and Tony and his team came in the house in the matter of 30 mins. On the same night the furnace was replaced. We are thankful to Tony and his team for such quick and very professional service especially on Christmas Eve. Thank you very much for coming and replacing our furnace. Now the house is warm!!!

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Company Response

Thank you Arash for your kind words. The entire Megacity team appreciates your business and your time. Customer satisfaction is our number one priority and we are happy to hear we are doing it right!!!

Spencer
Spencer
2 reviews Toronto, ON
10/10

Furnace and air conditioning

In 2020 our air conditioner broke and within 36 hours we had a brand new one installed and humming along.
Today our furnace broke, within 2 hours we had a new one being installed.

The team at Mega City has been nothing but prompt, courteous and always there whenever there is a problem. Especially Tony who is always a pleasure to deal with.

My family has used them for both furnace and air conditioning replacements and they can’t say enough good things either.

If there was a 20/10 stars I would give Mega City that rating. 100% recommend them every time.

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Company Response

Thank you so much for leaving this great review. The entire Megacity team appreciates you taking the time and your kind words.

lisabeads in Toronto
lisabeads in Toronto
3 reviews Toronto, ON
10/10

Oil tank to gas heating and water/a/c

Tony and team at Mega city were a great pleasure to work with. I wrote a review about a year ago at homestars but for some reason it was not approved or posted. So I am writing another one now, never too late, right? Lol
We had a very old oil tank which needed to be removed and we wanted to upgrade to gas heating . We also got our broken water tank removed and Tony recommend the tankless water which btw was a great advice! We also removed our old a/c unit and Tony gave us a more energy efficient model which btw we love! The oil tank was giving me a massive headache! Plus the pandemic gave me another massive headache! Thank goodness I found mega city and Tony! They saved our lives!!!!! Professional, courteous, prompt, knowledgeable, efficient, everything went boom boom boom , Tony explained clearly the procedures he coordinated every single step like a well oiled machine! I was so impressed! Because of the pandemic they all wore masks entering our house at all times. They left my basement clean etc! I highly recommend megacity and it was a pleasure chatting with Tony!
Thanks again, Lisa & Aleks ( Scarborough)

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Company Response

Thank you so much for the kind words. We will be happy to pass them on to Tony and the rest of the team. Cheers!

Pam
Pam
0 reviews Toronto, ON
10/10

Replacement of furnace

Tony arrived one hour after I called to report my furnace wasn’t working. He determined my 16 year old furnace was needing replacement.
My new furnace arrived and was installed the next day. A few glitches occurred which Tony co-ordinated the the necessary specialists to address the problem.
So very pleased with the quick service, attention to detail and the high quality of workmanship with Megacity. They don’t leave until you are satisfied and the problems solved.
Thank you Tony ,Andre and Marco for your great service today.

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Company Response

Thank you for your kind words, we truly appreciate you taking the time and will pass on the message to the rest of the team!!

J. Maxwell from North York
J. Maxwell from North York
3 reviews Toronto, ON
10/10

Replaced boiler

I called Tony to look at an old boiler that was giving me problems and he advised that it would have to be replaced. Within 24 hours he had his crew on site with a new boiler. Installation was quick and clean and Tony kept me informed throughout the process. I will happily recommend Megacity to friends and I plan to use them again.

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Company Response

Thank you so much for your kind words, the entire Megacity team appreciates you taking the time to leave us this great review.

toffee
toffee
2 reviews Toronto, ON
10/10

all HVAC services

I have been using MegaCity for at least 20 years and always been extremely satisfied with their service. The quality of their service is exceptional. They are very professional, friendly and honest.
They are truly THE BEST

1 of 1 people found this review helpful.
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Company Response

Thank you so much for leaving us this great review. The Megacity team appreciates you taking the time and your kind words!!

Gwen
Gwen
3 reviews Toronto, ON
10/10

Amazing service!

I have nothing but positive things to say about Tony and team at Megacity. They respond quickly to calls, offer virtual assistance where possible, and have been quick to help in-person as needed. They are always friendly, polite, and respectful of our home. I highly recommend their services.

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Company Response

Thank you so much for leaving this kind review. We all appreciate you taking the time and your kind words!!

Private User
Private User
Private User reviews Toronto, ON
10/10

HVAC Maintenance and Repair

The folks at Mega City are exceptional. The company has done all my residential hvac servicing and maintenance for the past 15 years, and I can’t say enough positive things about the quality of their work, courtesy and friendliness of their technicians, and exceptional level of customer service.

Most recently, the compressor in my AC went on a Sunday night. They took my call on Sunday night, and had a technician (Ram, who is excellent) to my home to diagnose the problem before noon the next day. I needed a new part, but shipping delays would have led to a 3- to 4-week wait without my AC. The owner Dave called me personally to propose a workaround to get my AC back up and running in just a matter of days, not weeks.

I would not hesitate to recommend Mega City for all your heating and air conditioning needs.

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Company Response

Thank you so much for taking the time to leave this great review. We all appreciate your kind words!!

Andrew
Andrew
7 reviews Pickering, ON
10/10

Replace Central Air Conditioner

Very smooth process from end to end - same day quote and replacement which took ~3 hours to complete once they brought the unit to our home. The installer noticed a slight issue with my furnace and corrected it shows the great customer service, professionalism and care for making it right!

The new unit now cools our house at the desired temperature even during the recent heat wave and our basement is no longer flooding.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking time to leave this review. I will pass on your kind words to the rest of the MegaCity team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

Megacity Heating and Air Conditioning Ltd offers our customers 24 hour emergency service on all makes and models. We clean, service and install most HVAC products including tankless water heaters. For more information please visit our website at www.megacityhvac.com. Customer Service is our #1 Priority!!!

CATEGORIES
Heating & Air Conditioning
WEBSITE
http://www.megacityhvac.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, Mastercard, Etransfer, Enbridge Gas Bill
LICENSES
TSSA, WSIB
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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