Megacity Heating & Air Conditioning Ltd (An Essential Service Company during Covid19)

I have nothing but positive things to say about Tony and team at Megacity. They respond quickly to calls, offer virtual assistance where possible, and have been quick to help in-person as needed. They are always friendly, polite, and respectful of our home. I highly recommend their services.

The folks at Mega City are exceptional. The company has done all my residential hvac servicing and maintenance for the past 15 years, and I can’t say enough positive things about the quality of their work, courtesy and friendliness of their technicians, and exceptional level of customer service.

Most recently, the compressor in my AC went on a Sunday night. They took my call on Sunday night, and had a technician (Ram, who is excellent) to my home to diagnose the problem before noon the next day. I needed a new part, but shipping delays would have led to a 3- to 4-week wait without my AC. The owner Dave called me personally to propose a workaround to get my AC back up and running in just a matter of days, not weeks.

I would not hesitate to recommend Mega City for all your heating and air conditioning needs.

Very smooth process from end to end - same day quote and replacement which took ~3 hours to complete once they brought the unit to our home. The installer noticed a slight issue with my furnace and corrected it shows the great customer service, professionalism and care for making it right!

The new unit now cools our house at the desired temperature even during the recent heat wave and our basement is no longer flooding.

Needed repairs for my HVAC system and called Megacity. Tony came by and was very professional and informative. He showed up on time and quickly made the necessary repairs. Would highly recommend Tony and Megacity.

Needed it done fast and they came the next day and did an amazing job. They even got rid of our old unit and sealed up the hole. I'd recommend them for any HVAC job.

MegaCity have been my furnace company ever since I became a home owner 20 years ago. So when it came time to finally change my aging system there was no one else I was going to call.

The quote was spot on and the work professional and finished in less time than estimated with minimal disruption. This kind of honest and top notch service is what you get every time with MegaCity.

The upstairs of my duplex is large, ~1500 sq ft. Tony recommended 2 Samsung ductless units with 2 heads each. The installation took place within days of my agreeing to the terms. The technical people who did the installation were very skilled. The installation was completed in about 8 hours. The system is very powerful but quiet.

Just wanted to have my air conditioning unit checked for regular maintenance. The technician that came was very helpful and informative and I would definitely contact them again in the future.

We contacted Megacity to inspect the furnace in our new home. Tony got back to us right away and gave us a quote for the inspection. Upon arrival he took the time to inspect everything carefully and explain what he was looking for. Then he told us that everything was in great shape and that he didn't want to charge us since nothing had to be done! We pressed him but he insisted he wouldn't charge us. We know who to call when something does go wrong. Thanks Tony!

It all started when I called my mothers gas company to have my mother's furnace serviced, it took about 5 minutes to finally connect with a person as you have to go through a long list of press this number etc to get to the person you need. When I found out my mother's contract was with Megacity, I called them and got a response within seconds, what a breath of fresh air! I had the pleasure of speaking with Tony, he was extremely responsive, professional and friendly, He was careful to review her services with me and renegotiate better services for less money, what 88 year old would not appreciate that? Tony serviced her furnace and everyone is feeling a lot more secure.
Tony was so good that I decided to switch all my services for my home to MegaCity . Tony and Chris did an amazing job, consistent with my previous experience, I added a few additional services as I feel I am in good, trusted hands.
I highly recommend Tony and his team, you will not regret it.