Andrew

Fast, Simple, No Pressure and Easy Process from beginning to end. Installer also made some recommendations and provided quotes for future repair. No pressure and straight forward and very informative.

Very smooth process from end to end - same day quote and replacement which took ~3 hours to complete once they brought the unit to our home. The installer noticed a slight issue with my furnace and corrected it shows the great customer service, professionalism and care for making it right! The new unit now cools our house at the desired temperature even during the recent heat wave and our basement is no longer flooding.

The owner Ken came to do our consultation. He was very friendly and great at helping understand how to use our space! Great communication, Great Design, Simple Process and Met Install Deadline. Very pleased with the install process, cleanliness of our bedroom once complete and final product! Thanks again!

Highly Satisfied and Highly Recommend Aquatech as they were excellent from beginning to end. Larry our project manager – has great customer service (Punctual, Great Communication, Kept Promises and accurately Diagnosed our 3 Wall Cracks). Aquatech team – completed the work efficiently and left the work site clean when they were complete. The reason we decided to proceed with Aquatech versus other competitors is Larry really worked with us to understand our unique issue, he answered all of our questions in person and via email after the initial consultation, there was no pressure or sales pitch and we also felt Aquatech appreciated our business We had a full week of rain after the work was completed and our basement is nice and dry!

Fast! Efficient! Great Work! Tree & Stump fully removed. All branches and stumps were taken away by the contractor. Requires 36” inch clearance in order to allow machine to get to my backyard.

Fast troubleshooting - parts had to be ordered. Once the parts arrived it was a quick repair. Great communication via text and phone. Was comfortable to work with and professional.

Our combination water heater broke and we did a lot of research on different manufactures and installers but we choose Accuserv as they made us feel the most comfortable, they were willing to work within our schedule and they responded quickly through telephone, text and email. As for the Accuserv employees they were all very knowledgeable, they kept there promises and were very humane. As for the product, we chose the Navien NCB Combi Boiler (Tankless) it is amazing how much space if you want to maximize your space like we do. Furthermore, you would not believe how impressive the unit looks after installation - all our visitors are astonished with the technicians craftsmanship as its truly a work of art. Furthermore, the most important thing is our water it HOT again and right away. The unit works great, its quiet and there is no shortage of hot water even when using hot water from multiple faucets at the same time. We've had our unit for almost one month now as we waited to write a review to make sure the unit lived up our expectations. We confirm that the Accuserve team and the Navien NCB Combi Boiler (Tankless) has surpassed our expectations and highly recommend using them. Another great aspect is the bill of sale comes after all work is complete and allows you to pay online which I found very convenient. Thanks again, Accuserve you all were amazing.

Serena (manager) and Steve (inspector) were great from the beginning to end. Steve provided great feedback on the home and Serena followed up with is promptly. The inspection book was clear and the digital pictures recieved were amazing and provided great supporting evidence of the issues on the home. Thank you very much!!!